Possible Future Directions for Australia Post

Project Member(s): Josserand, E., Agarwal, R., Howard, J.

Funding or Partner Organisation: McKell Institute

Start year: 2014

Summary: "Possible Future Directions for Australia Post" will prepare a report that: ¿ Considers an appropriate future direction for Australia Post. ¿ Considers possible future avenues for new forms of service delivery, whilst also examining other options for generating new revenue streams. ¿ Closely examines the existing body of publicly available research and data and future challenges facing Australia Post and other postal entities abroad. ¿ Makes recommendations that will help position Australia Post as a financially healthy essential services provider.

Keywords: service delivery, postal services, business development, financially viable

FOR Codes: Innovation and Technology Management, Postal and Package Services (incl. Courier Services), Business and Management, Technological and Organisational Innovation, Business systems in context, Strategy, management and organisational behaviour

Acknowledgement of Country

UTS acknowledges the Gadigal people of the Eora Nation, the Boorooberongal people of the Dharug Nation, the Bidiagal people and the Gamaygal people, upon whose ancestral lands our university stands. We would also like to pay respect to the Elders both past and present, acknowledging them as the traditional custodians of knowledge for these lands.