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Communicating in diversity: Australian migration professionals’ interactions with their clients

Project Member(s): Smith-Khan, L.

Start year: 2019

Summary: With nearly a third of Australian residents born overseas, migration affects many Australians. Those seeking to migrate often rely on professional assistance to navigate complex procedural and legal requirements. This ethnographic project aims to critically examine the way lawyers and migration agents communicate Australian migration law, policies and procedures to their migrant clients and mediate their communication with immigration authorities. It therefore contributes a sociolinguistic approach to understanding migration practice, with the broader aim of promoting more equitable outcomes for prospective migrants


Smith-Khan, L 2020, 'Migration practitioners’ roles in communicating credible refugee claims', Alternative Law Journal, pp. 1037969X1988420-1037969X1988420.
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Smith-Khan, L 2019, 'Communicative resources and credibility in public discourse on refugees', Language in Society.
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Smith-Khan, L, 'Why refugee visa credibility assessments lack credibility: a critical discourse analysis', Griffith Law Review, pp. 1-25.
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FOR Codes: Legal Practice, Lawyering and the Legal Profession, Law and Society, Law Reform