User behavioural analtyics for smart mobile network service optimisation

Project Member(s): Chen, L., Lu, J.

Funding or Partner Organisation: TPG Telecom Limited
TPG Telecom Limited

Start year: 2021

Summary: As customer preferences in the market are changing at a rapid rate, phone companies and internet service providers are striving to meticulously understand and respond to the preferences and major trends affecting their industry. Network analysis within the telecommunications industry is crucial to effectively enhance the relationship between companies and customers. This project aims to develop advanced user behavorial analtyics techniques to create a positive customer experience and optimise smart mobile network services.

Keywords: project terminated

FOR Codes: Pattern Recognition and Data Mining, Application Tools and System Utilities, Satisfiability and optimisation, Information systems, technologies and services not elsewhere classified

Acknowledgement of Country

UTS acknowledges the Gadigal people of the Eora Nation, the Boorooberongal people of the Dharug Nation, the Bidiagal people and the Gamaygal people, upon whose ancestral lands our university stands. We would also like to pay respect to the Elders both past and present, acknowledging them as the traditional custodians of knowledge for these lands.