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Using Big Data to improve public transport: from model-driven product-centric services to empirically driven customer-centricity- Mathew Hounsell scholarship

Project Member(s): De Silva Wijayaratna, K.

Funding or Partner Organisation: Transdev Sydney Pty Ltd
Transdev Sydney Pty Ltd
iMOVE Australia Limited (iMOVE CRC)
iMOVE Australia Limited (iMOVE CRC)

Start year: 2021

Summary: A PhD project funded by industry partner Transdev with inkind inputs from Transport for NSW that seeks to use data from the Opal public transport ticketing system to identify was of improving public transport services so that they are more in alignment with public transport customers need.


Hounsell, M 1970, 'Case Study: Validating standard deviation as a reliability measure for high frequency buses', Australasian Transport Research Forum, Australasian Transport Research Forum Incorporated, Perth, Western Australia, Australia.

Hounsell, M 2023, 'Case Study of NSW train patronage in 2023 vs 2020'.

FOR Codes: Transport Engineering, Road Public Transport