Cashman, R 2007, The Red and Blue Wickies: Fifty Years of the Randwick CYM Cricket Club, Walla Walla Press, Sydney, NSW.
Clegg, SR, Kornberger, MM & Pitsis, TS 2007, Ledning och Organisation, Liber, Oslo.
Fleming, P & Spicer, A 2007, Contesting the Corporation Struggle, Power and Resistance in Organizations, Cambridge University Press.
View/Download from: Publisher's site
View description>>
The book concludes by demonstrating that social justice claims underlie even the most innocuous forms of resistance, helping to transform some of the largest modern corporations.
Schlenker, K 2007, Understanding the social impacts of festivals on communities., University of Western Sydney, Sydney.
View description>>
Unpublished PhD thesis
Toohey, KM & Veal, AJ 2007, The Olympic games: a social science perspective, CABI, Beijing, China.
View/Download from: Publisher's site
View description>>
Abstract
This book looks at the past, present and future of the Olympic Games; and addresses various social issues concerning the Olympic Movement, including politics and nationalism, mass media, doping, the place of women, as well as the economics and financing of the Games. This second edition consists of 11 chapters and a subject index.
Toohey, KM & Veal, AJ 2007, The Olympic Games: A social science perspective, 2, CABI, Wallingford, Oxon, UK.
View description>>
The Olympic Games are the largest and most prestigious sporting competition in the world and have grown into a massive, multi-billion dollar sport and commercial event. The scale and significance, both sporting and cultural, of these games have attracted increasing attention not only from the media and wider public but also from researchers and managers of sporting events. This extended, new edition of The Olympic Games: A Social Science Perspective covers the Olympic phenomenon from political, economic, historical and sociological perspectives, discussing topics from the history and the media to commercialism and drug use. Providing a detailed and comprehensive account and extensive bibliography, this book will be essential reading for researchers and students in leisure and sports studies.
Anandakumar, A, Pitsis, TS & Clegg, SR 2007, 'Everybody hurts, sometimes: The language of emotionality and the dysfunctional organization' in Research Companion to the Dysfunctional Workplace: Management Challenges and Symptoms, pp. 187-215.
Anandakumar, A, Pitsis, TS & Clegg, SR 2007, 'Everybody Hurts, Sometimes: The Language of Emotionality and the Dysfunctional Organization' in Research Companion to the Dysfunctional Workplace, Edward Elgar Publishing.
View/Download from: Publisher's site
Arthur, D & Chadwick, S 2007, 'International Cases in the Business of Sport' in Chadwick, S, Arthur, D & Beech, J (eds), International Cases in the Business of Sport, Routledge, pp. 287-298.
View/Download from: Publisher's site
View description>>
The nations of England, Scotland, Wales and Ireland have a long tradition of rugby union competition and consequently strong brand recognition in the European marketplace. The English Rose, Irish Clover, Scottish Thistle and the Welsh Dragon are all well-known symbols associated with these countries and their sporting heritage. The Australian Wallabies, South African Springboks and New Zealand All Blacks, through their strong performances over a number of years (between them they have won four of the five Rugby World Cup's (RWC's) contested), have similarly strong brand recognition. However, the Pacific Islanders do not enjoy such an exalted position given their comparative lack of history. In marketing terms generally, and public relations specifically, the 2006 tour to Europe for test matches versus Wales, Scotland and Ireland therefore represented a significant challenge for the Pacific Islanders management team and their constituent nations. Indeed, even the rugby public in the Islands, more used to supporting the individual nations rather than the combined Pacific Islanders side, needed to be harnessed and won over from their traditional parochialism. As 2006 Pacific Islanders coach Pat Lam (2006) intimated: There's a lot of expectation back in the islands, he said. They'll all be up until three, four o'clock in the morning watching the games and the boys know that. We realise that there is a responsibility. If we do well there are huge benefits on and off the pitch for pacific island rugby, so it's a great challenge. This case examines how the vitally important role of media relations as an essential element of public relations was undertaken on the 2006 Pacific Islander's tour.
Carter, C & Clegg, S 2007, 'Institutional Theory, New' in George Ritzer (ed), The Blackwell Encyclopedia of Sociology, Wiley, Oxford, pp. 2351-2352.
View/Download from: Publisher's site
View description>>
Emerging from the sociology of education in the 1970s, new institutional theory (NIT) has become one of the foremost positions within the mainstream of American management studies. It seeks to explain the ways in which institutions are created, sustained, and diffused. NIT's antecedents lay in the institutional theorizing of writers such as Philip Selznick a generation before. Adherents of NIT are keen to draw a distinction between “new” and “old” institutionalism. While old institutionalism emphasized politics and the role of conflict, NIT took legitimacy as its master concept. The old institutionalism focused on the existence of a negotiated order between different interest groups, while in its place NIT sought to understand the way in which the quest for legitimacy is a driving force behind the isomorphism of organizations. NIT is interested in understanding the means through which the socially constructed external environment enters the organization by “creating the lens through which actors view the world and the very categories of structure, action, and thought” (Powell & DiMaggio 1991).
Carter, C & Clegg, S 2007, 'Management Fashion' in George Ritzer (ed), The Blackwell Encyclopedia of Sociology, Wiley, Oxford, UK, pp. 2729-2731.
View/Download from: Publisher's site
View description>>
One of the striking features of the organizational world in the last 30 years has been the rise and fall of a dazzling array of management initiatives. Typically originating in the US, such ideas have spread across the industrialized world (Czarniawska & Sevon 1996). The raft of initiatives includes Total Quality Management (TQM), Business Process Re‐Engineering (BPR), Culture Change, the Learning Organization, Knowledge Management (KM), Shareholder Value (SHV), and Enterprise Resource Planning (ERP). Of course, at least since the advent of Taylorism there have been management initiatives that have been widely appropriated. A key difference between earlier diffusions and now is the emergence of a powerful actor‐network that actively packages and commodifies management initiatives as products based on a 3–5 year life cycle.
Clegg, S 2007, 'Bureaucracy and Public Sector Governmentality' in George Ritzer (ed), The Blackwell Encyclopedia of Sociology, Wiley, Oxford, UK, pp. 376-378.
View/Download from: Publisher's site
View description>>
While bureaucracy stretches back into antiquity, especially the Confucian bureaucracy of the Han dynasty, the modern rational legal conception of bureaucracy emerged in France in the eighteenth century. Indeed, the word is French in origin: it compounds the French word for an office – bureau – with the Greek word for rule. In the nineteenth century, Germany provided the clearest examples of its success because of the development of a disciplined bureaucracy and standing army, inventions that became the envy of Europe.
Clegg, S & Carter, C 2007, 'The Sociology of Global Organizations' in The Blackwell Companion to Globalization, Wiley, pp. 272-290.
View/Download from: Publisher's site
Clegg, SR & Carter, C 2007, 'Management' in George Ritzer (ed), The Blackwell Encyclopedia of Sociology, Blackwell, Oxford, UK, pp. 2710-2719.
Clegg, SR & Courpasson, D 2007, 'The emergence of modern management' in Organization Science, SAGE Publications Ltd, London, pp. 17-30.
Clegg, SR, Courpasson, D & Phillips, N 2007, 'The curious case of Max Weber' in Organization Science, SAGE Publications Ltd, London, pp. 31-47.
Clegg, SR, Kornberger, MM & Pitsis, TS 2007, 'Conformance and obedience and groupthink' in Ybema, S & Bijlsma-Frankema, K (eds), Organizational Science, Sage Publications, London, pp. 117-120.
Clegg, SR, Kornberger, MM & Pitsis, TS 2007, 'Managing power and politics in organizations' in Ybema, S & Bijlsma-Frankema, K (eds), Organizational Science, Sage Publications, London, pp. 478-496.
Clegg, SR, Kornberger, MM & Pitsis, TS 2007, 'Whose meaning?' in Ybema, S & Bijlsma-Frankema, K (eds), Organizational Science, Sage Publications Ltd, London, pp. 111-113.
Clegg, SR, Wang, KY & Berrell, M 2007, 'Business Networks and Strategic Alliances in China: An Introduction' in Clegg, SR, Wang, K & Berrell, M (eds), Business Networks and Strategic Alliances in China, Edward Elgar Publishing, London, UK, pp. 3-27.
Collins, J 2007, 'The landmark of Cronulla' in Jupp, Nieuwenhuysen & Dawson (eds), Social Cohesion in Australia, Cambridge University Press, Port Melbourne, Australia, pp. 61-69.
View/Download from: Publisher's site
Collins, J 2007, 'Tourism, Ethnic Diversity and the City' in Rath, J (ed), Tourism, Ethnic Diversity and the City, Routledge, USA, pp. 67-86.
View/Download from: Publisher's site
Loo, J 2007, 'Preface', pp. 201-202.
View/Download from: Publisher's site
Pitsis, TS & Clegg, SR 2007, 'Interpersonal Metaphysics—“We Live in a Political World”: The Paradox of Managerial Wisdom' in Kessler, EH & Bailey, JR (eds), Handbook of Organizational and Managerial Wisdom, SAGE Publications, Inc., Thousand Oaks, USA, pp. 399-422.
View/Download from: Publisher's site
Richards, G 2007, 'Tourism, Creativity and Development' in Richards, G & Wilson, J (eds), Tourism, Creativity and Development, Routledge, UK, pp. 201-214.
View/Download from: Publisher's site
Small, J, Cadman, K, Friend, L, Gannon, S, Ingleton, C, Koutroulis, G, McCormack, C, Mitchell, P, Onyx, J, O'Regan, K & Rocco, S 2007, 'The Critical Turn in Tourism Studies' in Ateljevic, I, Pritchard, A & Morgan, N (eds), The Critcal Turn in Tourism Studies: Innovative research methodologies, Routledge, Amsterdam, pp. 261-278.
View/Download from: Publisher's site
View description>>
The use of memory-work as a qualitative method in feminist social research is well established in Australia and New Zealand. Memory-work, though, still brings with it many theoretical and methodological dilemmas and issues. To open some of these issues to collective discussion, a group of experienced feminist researchers used the process of memory-work to explore specific experiences of working with memory-work groups. Our exploration suggested that using memory-work within the dominant positivist discourses and patriarchal structures of academia could, at times, leave feminist researchers feeling powerless. Through this collective we expressed concern about method and methodological process in ways which had not been articulated through our earlier memory-work projects.
Bartolomé, A, Ramos, V & Rey‐Maquieira, J 2007, 'Sport tourism: interrelationships, impacts and issues by Brent W. Ritchie and Daryl Adair (eds), Channel View Publications, Clevedon, 2004. No. of pages: 302 + x. ISBN 1‐873150‐66‐0; ISBN 1‐873150‐65‐2', International Journal of Tourism Research, vol. 9, no. 5, pp. 392-393.
View/Download from: Publisher's site
Bornholt, LJ & Wilson, R 2007, 'A General Mediated Model of Aspects of Self Knowledge (M‐ASK): Children's Participation in Learning Activities across Social Contexts', Applied Psychology, vol. 56, no. 2, pp. 302-318.
View/Download from: Publisher's site
View description>>
The project addresses pressing concerns about children's participation in learning. In the M‐ASK model, the effects of self concepts on participation are mediated by task values. The aim was to show where common and variant models apply across personal and social contexts. Study 1 examined M‐ASK models in the context of content (literacy, numeracy) over time in a rural location, and Study 2 examined content, gender, and school type in an urban location. Participants in Study 1 were 11‐ to 12‐year‐old children (N= 102, girls 56%, boys 44%) in a rural location. Participants in Study 2 were 11 to 16 years old (N= 930) at co‐ed (girls 18%, boys 21%) and single‐sex schools (girls 29%, boys 32%) in an urban location. Study 1 supported M‐ASK models for literacy and numeracy at Time 1 and 2. In Study 2, M‐ASK models were common for literacy and numeracy by girls and boys in co‐ed and single‐sex schools. Direct links from self concepts to participation were particular only to traditional stereotypical contexts (literacy for girls and numeracy for boys, in co‐ed schools). The M‐ASK model of participation in learning activities generally holds across content and gender, in rural and urban locations, over time. The applications are vital for the design of common and differentiated motivational programmes to engage children in learning.Le but: Le projet aborde la question urgente de la participation des enfants à l’apprentissage. Dans le modèle M‐ASK, les effets des concepts de soi sur la participation sont donnés en fonction des valeurs de la tâche. Le but ici était de montrer comment des modèles commun ou varié s’appliquent au delà des contextes personnel et social. L’étude 1 fait varier les modèles M‐ASK selon le contenu (littérature, calcul) et le temps, alors que l’étude 2 fait varier le contenu mais aussi le genre et le type d’école. La première a eu lieu dans une zone rurale, la seconde dans...
Cashman, R 2007, 'A Most Memorable Conference: The Inaugural 1977 Sporting Traditions Conference', Sporting Traditions, vol. 23, no. 2, pp. 1-4.
Clegg, S, Kornberger, M & Rhodes, C 2007, 'Business ethics as practice', BRITISH JOURNAL OF MANAGEMENT, vol. 18, no. 2, pp. 107-122.
View/Download from: Publisher's site
View description>>
In this article we develop a conceptualization of business ethics as practice. Starting from the view that the ethics that organizations display in practice will have been forged through an ongoing process of debate and contestation over moral choices, we examine ethics in relation to the ambiguous, unpredictable, and subjective contexts of managerial action. Furthermore, we examine how discursively constituted practice relates to managerial subjectivity and the possibilities of managers being moral agents. The article concludes by discussing how the 'ethics as practice' approach that we expound provides theoretical resources for studying the different ways that ethics manifest themselves in organizations as well as providing a practical application of ethics in organizations that goes beyond moralistic and legalistic approaches.
Clegg, S, Kornberger, M & Rhodes, C 2007, 'Organizational ethics, decision making, undecidability', SOCIOLOGICAL REVIEW, vol. 55, no. 2, pp. 393-409.
View/Download from: Publisher's site
View description>>
In this paper we develop a conceptualisation of organizational decision-making as a practice that is, necessarily, ethical. The paper starts with a discussion of the notion of decision-making as it relates to organizational rationality and the relationsh
Clegg, SR & Courpasson, D 2007, 'The end of history and the futures of power', Twenty-First Century Society, vol. 2, no. 2, pp. 131-154.
View/Download from: Publisher's site
Clegg, SR & Courpasson, D 2007, 'The futures of power', Revista de Administração Contemporânea, vol. 11, no. 3, pp. 223-248.
View/Download from: Publisher's site
View description>>
Some may recall, or have read about, those heady days when history allegedly ended, as the Berlin Wall collapsed(3). When the wall came down it seemed to may observers as if, with the end of communism at least in Europe the only threat to existing democratic political power was vanquished. Liberal, plural democracy, the open society and open organizations seemed to stretch as a vista into a future full of promise offering peace in our time, with all its assumed dividends, and the triumph neither of the will nor the state but of decent, ordinary democracy. Surely the chance to build a better world of organizations was imminent?
Clegg, SR, Rhodes, C & Kornberger, M 2007, 'Desperately seeking legitimacy: Organizational identity and emerging industries', ORGANIZATION STUDIES, vol. 28, no. 4, pp. 495-513.
View/Download from: Publisher's site
View description>>
In this article we examine the process of organizational identity formation in emerging industries. We argue that organizational identity is best understood in terms of the relationship between temporal difference (i.e. the performance of a stable identity over time) and spatial difference (i.e. by locating organizational identity in relation to other firms, both similar and different). It is the relationship between these two forms of difference that enables the construction of a legitimate sense of organizational identity. Our discussion is illustrated using empirical material from a study of the emerging industry of business coaching in Australia. Copyright © 2007 SAGE Publications.
Cock, CD, Fleming, P & Rehn, A 2007, 'Organizing revolution?', Management & Organizational History, vol. 2, no. 2, pp. 107-114.
View/Download from: Publisher's site
Collins, J 2007, 'Immigrants As Victims of Crime and Criminal Justice Discourse in Australia', International Review of Victimology, vol. 14, no. 1, pp. 57-79.
View/Download from: Publisher's site
View description>>
Issues related to immigrants as criminals or victims of crime resonate strongly in Australia because it has a relatively larger and more diverse immigrant population than most western countries. Focussing on Sydney, the aim of this article is to explore a number of aspects of immigrant victimology in Australia: immigrants as victims of crime; as victims of the fear of crime; as victims of racial abuse and violence in the aftermath of the 11th of September, 2001; and as victims of media discourses about ‘ethnic crime’. To do this the article draws on national and international research into immigrant crime and immigrant victimology and on two sources of primary data: a Sydney survey of 825 youth and adults (eighty per cent of whom were immigrant minorities) and data from a Hotline established in Sydney in the immediate aftermath of 9/11. The paper provides evidence of each dimension of immigrant victimology and concludes that there has been a disproportionate focus on, and fear of, immigrant or ‘ethnic’ crime in the Sydney media. This discourse of immigrant criminality, exacerbated post 9/11, appears to leave little space for a more sympathetic discourse about immigrant victims of crime and the resulting construction of immigrant cultures of criminality leads to policy responses that ignore issues such as inequality, unemployment, education and neighbourhood renewal.
Cunha, MPE, Cardoso, CC & Clegg, SR 2007, 'Manna from Heaven: The Exuberance of Food as a Topic for Research in Management and Organization', FEUNL Working Paper Series, vol. 61, no. 515, pp. 935-963.
View/Download from: Publisher's site
View description>>
Organizations have, in the past, often been discussed as if they were Cartesian mentalities, planning agendas, learning from doing, processing information, reducing equivocality, mimicking and copying, floating disembodiedly apart from the actors who work in these organizations. We are offered representations of organizations as organically grounded metaphors that minimize the biological facticity of employees: namely, their need for food. While the inputs to organizations conceived as if they were quasi-systems are well explored, and the emotional and `irrational' side of organizations is increasingly discussed, the necessity of inputs to the biological systems that staff them is not. Nonetheless, despite the lack of explicit scholarly attention to food at work, its importance guarantees its hidden presence in the organizational literature, often in the context of more `serious' themes. We identify four approaches to the relationship between food, work and organization. For dessert, we propose a research menu that aims to uncover several possibilities for making the role of food in organizational life more explicit.
Darcy, S 2007, 'Advances in hospitality and leisure by Joseph S Chen (ed.), Elsevier Ltd.; Amsterdam, 2004. No. of pages: 488. (Amazon), ISBN 0‐7623‐1158‐4', International Journal of Tourism Research, vol. 9, no. 3, pp. 231-232.
View/Download from: Publisher's site
Edwards, D 2007, 'Corporate Social Responsibility of Large Urban Museums: The Contribution of Volunteer Programs', Tourism Review International, vol. 11, no. 2, pp. 167-174.
View/Download from: Publisher's site
View description>>
Out of a growing concern about the erosion of social infrastructure has come an increase in pressure on business to take up more of the responsibility to invest in building strong communities. While many tourism organizations have been slow to involve themselves in any long-term and meaningful way with communities, the volunteer programs of large Australian museums unintentionally create partnerships of engagement, participation, and involvement between the museum and their urban communities. These volunteer programs represent a contribution to corporate social responsibility (CSR). Drawing on the author's previous work, the CSR literature, and museum reports and information posted on the Internet, this article discusses why and how this occurs. First, the article explores the relationship between CSR and social capital. Second, the contribution that museums make to social capital through their volunteer programs is outlined. Third, it is considered whether museums could do more in terms of their CSR and volunteer programs. Finally, suggestions are made for the way in which museums can continue to fulfill and advance their CSR activities. Museums, in acknowledging and documenting the CSR activities of their volunteer programs, can improve CSR outcomes and enhance the social and economic outcomes for both the community and the museum.
Edwards, DC 2007, 'Leisure-seeking volunteers: ethical implications', Voluntary Action, vol. 8, no. 3, pp. 19-39.
View description>>
People construct socially salient identities of others that in some cases affect their morally significant perceptions of, and interactions with, those groups. If these perceptions are flawed, this has a bearing on fundamental ethical questions: in particular, how one sees, treats and understands those groups. Museum volunteers are a group that are often viewed with differing positive and negative associations and values. The objective of this article is to explore the values and commitment of serious leisure volunteers in order to make a more appropriate representation of volunteers. The article presents the results of a study of volunteers at three large museums and art galleries. The results show that these volunteers place a very high value on the work they do for the institution, and that their commitment to the institution is a combination of affective and continuance commitment. These findings challenge typified representations of volunteers, and the implications for ethical volunteer management are discussed.
Edwards, M & Onyx, J 2007, 'Social Capital and Sustainability in a Community under Threat', Local Environment, vol. 12, no. 1, pp. 17-30.
View/Download from: Publisher's site
View description>>
Engaging with dialogue concerning the relevance and applicability of social capital to a model of sustainable community development, we illustrate an in-depth case of a community experiencing an ideological clash with the dominant politico-societal structures. We argue that while the exclusivity of bonding social capital has been described as the 'dark side', it may be essential for progressive sustainable community development (PSCD). When faced with a development threat, such bonds are essential for building links, bridges and solidarity, enabling cultural reproduction and promoting environmental protection for sustainability.
Fleming, P 2007, 'Sexuality, Power and Resistance in the Workplace', Organization Studies, vol. 28, no. 2, pp. 239-256.
View/Download from: Publisher's site
View description>>
This paper investigates whether the expression of sexuality in organizations represents an opportunity for employee resistance or increased management control. It draws upon an empirical study of a high-commitment culture programme that encouraged both heterosexual and homosexual discourses. The study reveals a complex scenario in which sexuality is simultaneously a facet of control, a site of empowerment and an object of resistance. It is suggested that a multilevelled conceptualization of power and resistance is required in order to untangle the complex political implications of sexuality and re-eroticization at work.
Foley, C, Holzman, C & Wearing, S 2007, 'Moving Beyond Conspicuous Leisure Consumption: Adolescent Women, Mobile Phones and Public Space', Leisure Studies, vol. 26, no. 2, pp. 179-192.
View/Download from: Publisher's site
View description>>
In this paper we explore mobile phones as a form of fashion accessory for young women in contemporary culture and the possible value of such fashionable items as a source of identity and self-worth. Despite reliance on the usual stultifying stereotypes produced by marketeers to promote mobile phones, we explore the possibility that increased access to public space generates for adolescent girls alternative choices of leisure experiences and possibilities of multiple enriching identities. The findings suggest that mobile phone use can impart a sense of self-confidence, sexuality and autonomy which defies the male gaze in public spaces and may allow adolescent women to reject traditional images of femininity at a formative stage in the life course and take steps to a further array of leisure choices. It may only be a temporary image that assists a sense of self at a vulnerable time in life, or it may infiltrate other aspects of subjectivity and assist an ongoing sense of self-confidence. However, this particular leisure activity can be seen as enabling, allowing entry to an arena, that of public space, that has hitherto been limited by the male gaze and other stereotypes of adolescent women. Through in-depth interviews with teenage mobile phone users and a review of the literature we have examined the success that this form of technology has had with this social group.
Foley, CT & Hayllar, BR 2007, 'A tale of two caravan parks: friendship, community and the freedom thing', Tourism Today, vol. 7, pp. 7-28.
View description>>
This paper presents the findings of a research project that explored notions of friendship and community in the context of caravan park holidays for repeat visitors to two caravan parks. The study was conducted by way of in-depth interview with 22 visitors to a caravan park on the south coast of News South Wales (Australia) in 2006 and 20 visitors to a caravan park in far north Queensland (Australia) in 2007. For both parks the findings indicate that the major attractions of caravan park holidays for long term repeat visitors are the friendships that build up over years of repeat visitation, and the relaxing lifestyle that the holiday affords. For the older and smaller of the parks the respondents also reported that a strong sense of community existed among the visitors and that this was a very satisfying feature of their holiday experience. There was less mention of a sense of community from respondents at the larger and more recently established park. Theoretical implications: there is an emerging literature documenting the possibilities of serious leisure and focal leisure activities as significant investment channels in the accumulation of social capital. This paper supports the theory that focal leisure activities can foster the development of a sense of community, however, our findings indicate that factors influencing this growth may include the age of the group and also the size of the group. Management and marketing implications: caravan park (and other tourist service) organisations may benefit from including notions of friendship and community in their marketing campaigns rather than the usual narrow focus upon facilities From a management perspective it may be useful to consider programming activities and providing amenities that facilitate social engagement and communal activity.
Klettner, AL, Clarke, T & Adams, MA 2007, 'Balancing Act - the Tightrope of Corporate Governance Reform', Keeping Good Companies, vol. 59, no. 11, pp. 648-653.
View description>>
Over the last five years, corporate governance has proved an insistent issue in the boardrooms of Australia. In March 2003, the Australian Stock Exchange (ASX) Corporate Governance Council launched its Principles of Good Corporate Governance and Best Practice Recommendations (the guidelines). The following year amendments to the Corporations Act 2001 came into force, designed to improve corporate accountability and auditing practices. In annual reports for 2004-2005, Australian corporations were asked to disclose more information about their corporate governance practices than ever before. This prompted a review of existing governance structures and procedures against those recommended or required by the new regulation.
Leung, LT 2007, 'Mobility and Displacement: refugees' mobile media practices in immigration detention', M/C Journal, vol. 10, no. 1, pp. 1-5.
View description>>
The paper discusses mobility in the context of displacement. How is the mobile phone appropriated by refugees in immigration detention? What does the mobile phone, and indeed, mobility, signify in an Australian policy landscape of mandatory detention of asylum seekers and formerly prohibited access to mobile phones for detainees inside immigration detention centres? What does this intimate about the perceived dangers of ânewâ and mobile media? The authorâs preliminary research with refugees in Australian immigration detention centres compares policy and practice. Firstly, it interrogates the unwritten policies regulating refugeesâ access to media technologies when incarcerated in immigration detention. As there is no written policy on technology access and practices vary across immigration detention centres, the information in this paper has been given by detainees and has not been verified by the management of detention centres. The paper suggests that the utopian promises of mobile media echo those made about cyberspace in the 1990s. Furthermore, the residual effects of such rhetoric have infiltrated government policy in terms of perceiving mobile media as dangerous when adopted by marginalised groups such as refugees. Secondly, the research examines how and why the mobile phone has been adopted by immigration detainees despite their former prohibition. It explores the ways in which refugees practice an imagined mobility through media whilst in detention, and finds that this is critical to sustaining connection with their imagined communities.
Lopes, FD, Clegg, SR, Vieira, M & Gudergan, S 2007, 'Institutional Environments in the Formation of International Joint Ventures: A Brazillian Case Study', Revista Eletrônica deGestão Organizacional, vol. 5, no. 2, pp. 171-197.
Mcdonald, M, Wearing, S & Ponting, J 2007, 'Narcissism and Neo-Liberalism : Work, Leisure, and Alienation in an Era of Consumption', Loisir et Société / Society and Leisure, vol. 30, no. 2, pp. 489-510.
View/Download from: Publisher's site
Ng, S & Spooner, KB 2007, 'From IR to HRM: Thank God for AACSB!', New Zealand Journal of Employment Relations, vol. 32, no. 2, pp. 69-86.
Onyx, J & Leonard, R 2007, 'The Grey Nomad Phenomenon: Changing the Script of Aging', The International Journal of Aging and Human Development, vol. 64, no. 4, pp. 381-398.
View/Download from: Publisher's site
View description>>
This article explores a relatively new and little understood phenomenon, that of the Australian Grey Nomads. Every year increasing numbers of older Australians take to the road. This article explores the phenomenon both empirically and theoretically. A grounded approach is used by which the experience is explored from an ethnographic account involving interviews with some 400 travelers, including in-depth taped interviews with 26 traveling groups. The data is analyzed and discussed in terms of “Ulyssean” aging. The Ulyssean lifestyle requires the freedom to pursue personal choice and new, personally risky experience. Issues of health, personal development, and social networks are discussed in relation to the literature on aging. In particular, it is argued that the Grey Nomad phenomenon fundamentally challenges the dominant decline model of aging. It presents a picture instead of these older Australians taking active and very positive control of their lives, regardless of financial and health conditions. In doing so, they are rewriting the dominant social script for aging.
Onyx, J, Edwards, M & Bullen, P 2007, 'The Intersection of Social Capital and Power: An Application to Rural Communities', Rural Society, vol. 17, no. 3, pp. 215-230.
View/Download from: Publisher's site
View description>>
The central aim of the article is to examine the relationship between power and social capital within the cultural, historical and spatial contingencies of three rural communities in Australia. These communities are West Wyalong NSW, Broken Hill NSW and Maleny Qld. Each has variously experienced the threats of deindustrialisation, revitalisation, and commercial development pressures (Beaver and Cohen, 2004). To understand how these communities have addressed their circumstances we examine each in turn within the overriding analytical framework of social capital. We find that social capital is used in different ways in each community. The article is prefaced by an exploration of the core theoretical concepts: Social capital, bonding bridging and linking and power, followed by a brief analysis of each of the three cases.
Pegg, S & Darcy, S 2007, 'Sailing on Troubled Waters: Diversional Therapy in Australia', THERAPEUTIC RECREATION JOURNAL, vol. 41, no. 2, pp. 132-140.
View description>>
This paper seeks to explore the notion of Therapeutic Recreation (TR) in an Australian context. It does so through first reviewing the historical development of Diversional Therapy (DT) services in Australia and then examining the impact on service delivery of ongoing national reform in the health and community care sectors. The paper suggests that such reforms have created a somewhat fluid state of affairs whereby DT staff need decide whether or not they effectively embrace change and the challenges that such reforms have brought, or accept a substantially lesser role in the overall scheme of Australian health services in the not-too-distant future. With this need for positive (and immediate) action in mind, the paper concludes with a discussion of what it is that DT staff need do to establish a valued place in the Australian health care mainstream.
Perrott, BE 2007, 'A strategic risk approach to knowledge management', Business Horizons, vol. 50, no. 6, pp. 523-533.
View/Download from: Publisher's site
View description>>
In today's business environment, strong forces of competition and globalization have created an urgency to focus how an organization controls and nurtures its intellectual capital. The concept of knowledge and its management has gained currency and momentum as technology has enabled thoughts and ideas to be more easily generated and distributed. With increased application of technologies such as the Internet, Customer Relationship Management (CRM), and advanced software capabilities, it has been suggested the time has come for discussion of a new paradigm for knowledge management. Toward that end, this article examines the knowledge literature and reviews the experience of a leading private healthcare group, with the objective of gaining a better understanding of the issues that confront effective knowledge management in contemporary organizations. Finally, a tentative knowledge process model is developed herein, one which is intended to guide future discussion in the ongoing knowledge debate.
Perrott, BE 2007, 'Industry dynamics in practice: Insights from an industry study', Journal of Database Marketing & Customer Strategy Management, vol. 14, no. 3, pp. 236-253.
View/Download from: Publisher's site
View description>>
Some researchers contend that it is only through a deep understanding of the possibilities and nature of routine coordinated activity that whole industries can be properly framed and understood. This paper sets out to examine industry dynamics of the Australian private hospital industry regarding factors that will impact industry members in setting business and marketing strategy for future directions. A strategy framework is used to examine the extent of competitive rivalry, the threat of new entrants, the role of consumers, the role of substitutes and the role of suppliers. In discussion, an assessment is made of the industry's attractiveness, implications of the findings for industry managers and an overview of future issues facing the industry.Journal of Database Marketing & Customer Strategy Management (2007) 14, 236-253
Quist, J, Skalen, P & Clegg, SR 2007, 'The power of quality models: The example of the SIQ model for performance excellence', SCANDINAVIAN JOURNAL OF MANAGEMENT, vol. 23, no. 4, pp. 445-462.
View/Download from: Publisher's site
View description>>
Most contemporary total quality management (TQM) practice is influenced, directly or indirectly, by structured, acontextual and standardized quality models. The present paper focuses on the strategic introduction of one such model, namely the Swedish Institute for Quality (SIQ) model for performance excellence, in a Swedish public-sector organization, which we refer to as 'the Authority.' We take our theoretical stance from Foucault's concept of 'power/knowledge.' In describing the case, we focus on the management team of one of the Authority's ten regions. Our analysis shows the members of the management team using the SIQ model to objectify both the organization and themselves as managers. However, contrary to many critical or managerial accounts, the SIQ model was not totalizing: management subjectivities changed but were not entirely reconstituted, and some resistance to them was generated by the members of the management team, in their role as professionals
Ray, T & Clegg, S 2007, 'Can We Make Sense of Knowledge Management’s Tangible Rainbow? A Radical Constructivist Alternative', Prometheus, vol. 25, no. 2, pp. 161-185.
View/Download from: Publisher's site
View description>>
Abstract Nonaka and Takeuchi’s highly influential account of tacit–explicit knowledge‐conversion in Japan’s knowledge‐creating companies has been instrumental in Knowledge Management’s institutionalisation of Michael Polanyi’s distinction between ‘tacit knowledge’ and ‘explicit knowledge’. But tacit knowledge has been misunderstood and what Nonaka and Takeuchi claim in the name of explicit knowledge does not make sense. Whereas Polanyi was concerned with the discovery of absolute truth about ontological reality, Nonaka and his colleagues insist that truth is ‘in the eye of the beholder’. Yet, Nonaka et al.’s implicit nihilism seems to have gone unnoticed. Many people talk about explicit knowledge as if it existed on a par with scientific knowledge: a tangible commodity that is ‘as real as rocks’. Arguably, Nonaka and Takeuchi have offered a ‘lesson from Japan’ that has distorted Polanyi’s concept of tacit knowing, inspired unwarranted faith in the viability of ‘explicit knowledge’, and ignored the significance of power mediated by ‘high‐context’ communication. This paper uses Ernst von Glasersfeld’s work on radical constructivism to make sense of Polanyi’s insights into tacit knowing without invoking notions of metaphysical truth. With reference to knowing, learning and communicating in Japanese organisations, we suggest that a radical constructivist approach offers a viable alternative to Nonaka and Takeuchi’s knowledge‐conversion model.
Sarina, T & Riley, J 2007, 'Industrial Legislation in 2006', Journal of Industrial Relations, vol. 49, no. 3, pp. 345-361.
View/Download from: Publisher's site
View description>>
The complete overhaul of Australian labour laws by the federal government's Work Choices revisions continued to dominate debate and legislative activity throughout 2006. This article first considers some of the legislative and non-legislative regulatory responses of the State governments, and then outlines the implications of the new federal Independent Contractors legislation. Some late fine-tuning of the post-Work Choices, Workplace Relations Act to address problems identified in its first six months of operation is also noted.
Schwarz, GM, Clegg, S, Cummings, TG, Donaldson, L & Miner, JB 2007, 'We See Dead People?', Journal of Management Inquiry, vol. 16, no. 4, pp. 300-317.
View/Download from: Publisher's site
View description>>
This essay responds to John Miner's (1984) assessment of the state of organizational science. Slightly more than two decades ago, Miner found little evidence of a correlation between organizational scholars' ratings of the importance of a theory, its use, and its estimated validity. In response, he suggested the need for organizational science to readjust its goals, paradigms, and basic processes so that it develops as a discipline. Despite this challenge, the intervening years have seen the field become seemingly more paradigmatically fragmented, promoting discussion on its place in the social sciences. The essay presents four reviews in response to what has followed since Miner's original study. It offers a judgment on Miner's evaluation, a suggestion for the field's development, a position paper, and a response from Miner. Combined, the ensuing dialog offers practical suggestions to the problem of a seemingly perennially emerging organizational science.
Schweinsberg, S 2007, 'Contributions to economic social impact assessment methods from psychological values analysis: A review', Australian Planner, vol. 44, no. 4, pp. 44-51.
View/Download from: Publisher's site
Small, K 2007, 'Social dimensions of community festivals: An application of factor analysis in the development of the social impact perception (SIP) scale', Event Management, vol. 11, no. 1-2, pp. 45-55.
View/Download from: Publisher's site
View description>>
The increasing popularity of festivals and events, coupled with their positive and negative impacts on host communities, has led to a growing body of research on the social impacts of festivals and events. To date, work by several authors represents research in impact scale development specifically related to the social impacts of festivals and events. This article reports on the scale developed by Small and Edwards in 2003, now known as the Social Impact Perception (SIP) scale, which measures residents' perceptions of the social impacts resulting from community festivals. The aim of this study was to test the SIP scale using a larger sample, allowing for further refinement of the scale using exploratory factor analysis. This research represents development of the SIP scale, and is in line with the refinement of other event impact scales, to which factor analysis has also been applied. This represents the most recent stage of this research, which has the aim of refining the SIP scale and identifying the underlying dimensions of the social impacts of community festivals. Factor analysis identified six underlying dimensions of the social impacts of community festivals: inconvenience, community identity and cohesion, personal frustration, entertainment and socialization opportunities, community growth and development, and behavioral consequences. Copyright © 2007 Cognizant Comm. Corp.
Small, K 2007, 'Social Dimensions of Community Festivals: An Application of Factor Analysis in the Development of the Social Impact Perception (SIP) Scale', Event Management, vol. 11, no. 1, pp. 45-55.
View/Download from: Publisher's site
View description>>
The increasing popularity of festivals and events, coupled with their positive and negative impacts on host communities, has led to a growing body of research on the social impacts of festivals and events. To date, work by several authors represents research in impact scale development specifically related to the social impacts of festivals and events. This article reports on the scale developed by Small and Edwards in 2003, now known as the Social Impact Perception (SIP) scale, which measures residents' perceptions of the social impacts resulting from community festivals. The aim of this study was to test the SIP scale using a larger sample, allowing for further refinement of the scale using exploratory factor analysis. This research represents development of the SIP scale, and is in line with the refinement of other event impact scales, to which factor analysis has also been applied. This represents the most recent stage of this research, which has the aim of refining the SIP scale and identifying the underlying dimensions of the social impacts of community festivals. Factor analysis identified six underlying dimensions of the social impacts of community festivals: inconvenience, community identity and cohesion, personal frustration, entertainment and socialization opportunities, community growth and development, and behavioral consequences.
Spicer, A & Fleming, P 2007, 'Intervening in the Inevitable: Contesting Globalization in a Public Sector Organization', Organization, vol. 14, no. 4, pp. 517-541.
View/Download from: Publisher's site
View description>>
Drawing on data from a study of an Australian public broadcaster (the Australian Broadcasting Corporation), this paper demonstrates how the marketization of public sector organizations involves a `discourse of globalization' that legitimates marketization initiatives by making them appear inevitable. This discursive dimension also becomes a site of contestation. We examine three oppositional groups that challenge the apparent inevitability of globalization through a range of discursive tactics. They are surfacing implicitly shared values, appropriating dominant themes of globalization, and recovering traditional notions of public service. The paper explores the socio-political effects of such discursive tactics as they relate to understandings of globalization `from below'.
Wang, KY & Clegg, S 2007, 'Managing to Lead in Private Enterprises in China: Work Values, Demography and the Development of Trust', Leadership, vol. 3, no. 2, pp. 149-172.
View/Download from: Publisher's site
View description>>
Previous work on trust has focused on employee trust in management. However, issues of how leaders develop trust in their followers in leader—member exchange (LMX) are under-explored. Based on theories of leader—member exchange, attribution and industrial convergence, this study investigates how the work values of leaders influence the development of their trust in followers and how this is moderated by demographic factors. A survey of 219 leaders was conducted in privately owned enterprises in China. The findings suggest that the work value of centralization is negatively related to leader trust in follower predictability. Group orientation and formalization are positively related to the development of trust in follower good faith. Moreover, age and level of formal education are found to moderate significantly the relationships between leader work values and development of their trust in followers within the context of China.
Wearing, SL, van der Duim, R & Schweinsberg, SC 2007, 'Equitable representation of local porters: Towards a sustainable Nepalese trekking industry', Matkailututkimus - Turismforskning - Finnish Journal of Tourism Studies, vol. 3, no. 1, pp. 72-93.
View description>>
Tourism sustainability, as an accompaniment to economic growth from tourism development, is a significant issue in many developing countries. In Nepal, the internationally renowned trekking industry in localities such as Sagarmatha (Mt Everest) brings in tourist dollars for the national and local economies. However, it also has the potential to be detrimental to local communities. In examining the benefits of purely economic sustainability versus a more holistic interpretation of sustainable tourism which includes concern for local populations; this paper is focussed on the representation of local porters by the tourism industry. Through conceptual reference to colonialist tourism discourses we argue that it is only when the myth of tourism is deconstructed that researchers can adequately comprehend the changes that need to be made to trekking industries in Nepal which will allow for a truly sustainable tourism sector to develop.
Agarwal, R & Selen, W 1970, 'Drivers of elevated service offerings in collaborative service networks', 3rd Conference POMS College of Service Operations, College of Service Operations Production and Operations Management Society, London Business School, London, UK, pp. 1-41.
View description>>
Service industries are radically transforming the manner in which firms operate within the context of globalisation and service delivery mechanisms, thereby creating new service industry and market opportunities. Innovations in technology, integration with computers and telecommunications and the use of internet are viewed not only as a powerful facilitating mechanism for service organizational growth, but also as drivers for creating new service markets.
Agarwal, R & Selen, W 1970, 'Elevated service offering in service value networks: Building dynamic capability', 18th Annual Conference of the Productions and Operations Management Society, Annual Conference on Production and Operations Management Society, POMS, Dallas, USA, pp. 1-35.
View description>>
Service organisations create new service offerings that are the result of collaborative arrangements operating on a value network level. This leads to the notion of elevated service offering, implying new or enhanced service offerings which can only be eventuated as a result of partnering, and one that could not be delivered on individual organisational merits. Thus, organisations are faced with important challenges and opportunities which require strategic focus.
Bjorking, K, Clegg, SR & Pitsis, TS 1970, 'Catching memes: Emerging practices in an alliance program', EGOS, EGOS, EGOS, Vienna.
View description>>
Paper presented to The Evolution of Practices track, EGOS.
Cashman, R 1970, 'A Continuing Legacy - The Sydney Experience', Bulletin of the International Council of Sport Science and Physical Education, CSSPE, Sydney, pp. 33-35.
Cashman, R 1970, 'Algumas dimensoes eticas aceca de sediacao de Jogos Olimpicos: Promessas de candidatura e suas realizacoes nos Jogos Olimpicos de Sydney 2000', Etica E Compromisso Social Nos Estudos Olimpicos, Edipucrs, Porto Alegre, pp. 9-25.
Chan, A & Clegg, SR 1970, 'Total institutions as instruments of cultural genocide & their peculiar echoes in organization and management theory', EGOS, EGOS, EGOS.
View description>>
Presentation to sub-theme 10: Genocide, individuals and organization - Choices, actions and consequences for contemporary contexts, EGOS.
Clegg, SR 1970, 'Critical and Discourse Approaches to Power', University of Versailles Presentation, University of Versailles - Saint-Quentin-En-Yvelines.
Clegg, SR 1970, 'Cutural revolution's peculiar echoes in organization theory', Department of Management, Universidade Nov Presentation, Lisboa, Universidade Nov..
View description>>
Presentation to Universidade Nov, Department of Management.
Clegg, SR 1970, 'Enacting Ecological and Collaborative Rationality through Multi-party Collaborations', University of Paris-Dauphine Presentation, University of Paris-Dauphine.
Clegg, SR 1970, 'How to publish in top organization journals', University of Paris-Dauphine Presentation, University of Paris-Dauphine.
Clegg, SR 1970, 'Power in Organizations - A personal view', University of Paris-Dauphine, University of Paris-Dauphine.
Clegg, SR 1970, 'Publishing in top-tier journals', Department of Management, University of Innsbruk Workshop, University of Innsbruk.
View description>>
Workshop for the University of Innsbruk, Department of Management.
Clegg, SR 1970, 'Something is happening here, but you don't know what it is, do you, Mister Jones?', Keynote address to the British Academy sponsored Workshop on Post-bureacracy and Organizational Change in the Knowledge Society, The British Academy sponsored Workshop on Post-bureacracy and Organizational Change in the Knowledge Society, University of Essex, University of Essex.
Clegg, SR 1970, 'Technology, place and practice', Copenhagen Business School Invited Presentation, Copenhagen Business School.
Clegg, SR 1970, 'Ten propositions concerning security, terrorism, and business', Global Business Symposium on Security, Terrorism and Business, Global Business Symposium, Corpus Christi College, Cambridge, and Judge Business School.
Clegg, SR 1970, 'The future of organization studies', University of Innsbruck Public Lecture, University of Innsbruck.
View description>>
Public Lecture.
Clegg, SR 1970, 'The futures of power and the end of history', Eastern Academy of Management Meeting Plenary Presentation, Amsterdam.
View description>>
Plenary presentation to the Eastern Academy of Management meeting held in Amsterdam.
Clegg, SR 1970, 'The jungle and the academy', Academy of Management, AoM, Academy of Management, AoM.
View description>>
Presenting to All Academy Panel on 'Good for whom? The enduring debate between Frederick Talyor's Scientific Management Principles and Upton Sinclair's socialist ideals.
Clegg, SR 1970, 'The politics of gossip', Department of Management, University of Bath Presentation, University of Bath.
View description>>
For the Department of Management.
Clegg, SR 1970, 'The politics of gossip', The Stockhom Centre of Organisational Research (Score) Presentation, University of Stockholm.
Clegg, SR 1970, 'The politics of rumour in inter-organizational relations', Department of Management, Lancaster University Seminar, Lancaster University.
View description>>
Presented to the Department of Management
Clegg, SR 1970, 'When organizational gossip matters: The relation between formulation and gloss', University of Paris-Dauphine Presentation, University of Paris-Dauphine.
Clegg, SR, Pitsis, TS & Bjorking, K 1970, 'The management of large engineering projects: debating a research agenda', Presentation to Professional Development Workshop dedicated to sharing and comparing different research agendas on the management of large engineering (infrastructure) projects, AoM., AOM, Philadelphia, USA.
View description>>
Presentation to Professional Development Workshop dedicated to sharing and comparing different research agendas on the management of large engineering (infrastructure) projects, AoM.
Clegg, SR, Toucotte, M & Marin, J 1970, 'Enacting ecological and collaborative rationality through multi-party collaboration.', Academy of Management Organizations, Academy of Management Organizations, Philiadelphia, USA.
View description>>
Presentation to Academy of Management Organizations and the Natural Enviornment section.
Dalton, BM & Teo, ST 1970, 'Experience of nonprofit business venturing in Australia, UK and USA', Proceedings of the Academy of Management: Doing Well by Doing Good, The Academy of Management: Doing Well by Doing Good, Academy of Management, Philadelphia.
Darcy, SA 1970, 'A Methodology for Testing Accessible Accommodation Information Provision Formats', CAUTHE: Proceedings of the 17th Annual Conference, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology, Sydney., Manly, NSW Australia, pp. 1-18.
View description>>
The combined effects of the increased ageing of the population, the relationship between ageing and disability rates and the proportion of the population who have a disability have significant implications for global tourism. Numerous studies have identified that the foundation of any tourism experience for people with mobility disabilities is locating appropriate accommodation. Such studies have identified serious issues with the way that accommodation information is documented, promoted and marketed by the accommodation sector. Other studies have identified that there is a considerable difference between the accommodation sectorâs understanding of access and that of people with disabilities. This research seeks to understand the 'discourse of accessâ between the demand and supply of accessible accommodation. To this point in time, no research has sought to assess the preferred accessible accommodation information formats for this group. This exploratory study presents a methodology for market testing four information formats for the mobility dimension of accessible accommodation. The information formats are based on current practice and proposed information formats. They are: AAA Tourism access icons; Spinal Cord Injury Australiaâs representation of AS1428; floorplan representation; and virtual tours/OSSATE. It is believed that the outcomes of this methodology will provide a suitable foundation for including access considerations as part of the broader Australian Tourism Data Warehouse; developing a business case for this class of accommodation through improved occupancy rates; and satisfaction with the presented information formats.
Darcy, SA 1970, 'Flying With Impairments: Improving Airline Practices By Understanding The Experiences Of People With Disabilities', Beating the Odds with Tourism Research!, TTRA Annual Conference, The Travel and Tourism Research Association, Las Vegas, Nevada, pp. 61-70.
View description>>
This paper presents an understanding of the air travel experiences of people with disabilities and draws implications for improving airline management practices. The theoretical foundation for the paper is based on applying a social approach to disability to the airline sector. The research design used a modified grounded and phenomenological qualitative approach that sought to understand the experiences of people with disabilities in their own words. These experiences were contrasted to the policies, procedures and operations of the three major Australian domestic airlines. The methods used to understand the experiences involved semi-structured, in-depth interviews that were part of a larger study into the tourism experiences of people with disabilities. Fifteen in-depth interviews were undertaken together with an analysis of the qualitative responses to a broader quantitative study on the same topic. The interviews were supplemented with complaint cases taken against airlines through the Australian Disability Discrimination Act, 1992. What emerged as the âessence of experienceâ was that airline procedures created a newly disembodied experience that transformed a person's impairment into socially constructed disability. The social construction was a product of international air regulations, airline procedures, pressures brought about by the introduction of low-cost airlines into Australia and a new wave of occupational health and safety considerations. The resultant experience for many was one of heightened anxiety, helplessness and, in too many cases, humiliation.
Darcy, SA, Griffin, T, Craig, M, Moore, S & Crilley, G 1970, 'Protected Area Visitor Data Collection and Management: Emerging Issues and Gaps in Current Australian Practices', CAUTHE: Proceedings of the 17th Annual Conference, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology, Sydney, Manly, NSW Australia, pp. 1-14.
View description>>
Protected area agencies are charged with the preservation, conservation and management of areas including wilderness, national parks and forests. These agencies are faced with increasing visitor numbers and decreasing budgets at a time where activities like tourism have to be managed alongside their traditional roles as natural resource managers. This paper reports on the outcomes of the first stage of a research project that seeks to guide a nationally consistent approach to visitor use data collection for protected area agencies. First, the paper provides a background literature review of approaches to visitor use data collection for protected area agencies. Second, the paper outlines the participatory action research approach used in the study where thirteen protected area agencies are collaborators in the research process. This approach ensures that the protected areas agencies data needs are central to the research outcomes and recognises the pragmatic organisational cultural issues associated with visitor data collection, management and use. The research process incorporates organisational networking at all levels from head office, regions, branches and individual parks involving management information systems, interviews, focus groups, presentations, briefings and follow-up contact. Third, the paper then presents the emergent themes that examine the issues and gaps in current visitor data collection, management and use systems. The paper concludes with discussion of the challenges to developing a national system of visitor data collection and use.
Davis, D, Connor, RW, Perrott, B, Perry, LJ & Topple, SJ 1970, 'Views from the Front Line: Insights Into the Role and Commitment of casual Business Academics', Proceedings of the 21st ANZAM 2007 Conference: Managing Our Intellectual and Social Capital, Australian and New Zealand Academy of Management Conference, Promaco Conventions, Sydney, Australia, pp. 1-12.
View description>>
Casual academic staff contribute significantly to the teaching load in many universities worldwide including Australia. However, their contribution and work needs are not always fully recognised. The aim of the research reported here was to investigate the role and support needs of casual academic teaching staff within a business faculty of an Australian metropolitan university. Data was collected through the conduct of three focus groups consisting of casual academics from the faculty and the administration of a questionnaire survey (N=106). The results showed that casual academic had a number of concerns most of which had been reported in the literature. Pay rates were generally considered not to have kept pace with workload, most casuals did not feel part of the faculty and some casuals found teaching classes with high proportions of overseas students challenging. Despite these and other concerns the general level of job satisfaction among survey respondents was high. It was clear that most enjoyed their teaching role. The relationship between casual academics their full-time academic subject coordinators was clearly very important. Satisfaction levels with coordinator support were generally high and perhaps the strength of these relationships is the glue that helps the casual teaching system to work reasonably smoothly.
Deroy, X & Clegg, SR 1970, 'Events, Ethics and Rules: Beyond Risk Management', EURAM, EURAM, EURAM, Paris.
View description>>
Paper presented to the track on Management Ethics and The Politics of Identity at EURAM.
Dwyer, LM & Edwards, DC 1970, 'Innovation and New Service Development in Tourism', Proceedings BEST Education Network, Think Tank VII, Innovation for Sustainable Tourism, Northern Arizona, USA.
Dwyer, LM, Edwards, DC, Mistilis, N & Roman, C 1970, 'Destination and Enterprise Management for a Tourism Future', BEST Education Network Think Tank VII, BEST Education Network Think Tank, University of Technology Sydney, Arizona, USA, pp. 48-61.
View description>>
A key element of a successful tourism industry is the ability to recognize and deal with change across a wide range of key factors and the way they interact. Key drivers of global change can be classified as Economic, Social, Political, Technological and Environmental. This paper explores the way in which these key drivers could affect the global tourism industry to the year 2020. An exploration of these trends allows important change agents, on both the supply side and the demand side of tourism, to be highlighted and discussed. In response, innovative strategies can be formulated by destination managers and tourism operators to avoid strategic drift for their organisations and to develop tourism in a sustainable way.
Dwyer, LM, Edwards, DC, Mistilis, N & Roman, C 1970, 'Gambling with our tourism future: the role of research in destination and enterprise strategies to avoid strategic drift', Proceedings 38th TTRA Conference, Las Vegas, USA.
Foley, CT & Hayllar, BR 1970, 'Tourism and community: reflections on caravan holiday experiences', CAUTHE, Proceedings of the 17th annual conference, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology Sydney, Manly Pacific, Manly, Australia, pp. 1-13.
Frawley, SM 1970, 'Sponsorship Legacy and the Host National Olympic Committee: The Case of Sydney 2000', Sporting Traditions XVI: Conceiving, Locating, and Narrating Sports History, ASSH, Canberra.
Goodall, H, Cadzow, AJ, Bryne, D & Wearing, SL 1970, 'Cultural diversity, heritage and the Georges River National Park', Cultural Heritage: a symposium of the Department of Environment and Climate Change, Maritime Museum, Sydney.
Goodall, H, Cadzow, AJ, Bryne, D & Wearing, SL 1970, 'Gold and Silver: Vietnamese Australians and parks in Vietnam and Sydney', Cultural Heritage Conference, Department of Environment and Climate Change - ANMM, Darling Harbour.
Goodall, H, Cadzow, AJ, Bryne, D & Wearing, SL 1970, 'Nets, Backyards and the Bush: prawns, wallabies and bluetongues: the conflicting cultures of nature on Sydney's Georges River', The Natural History of Sydney, Royal Zoological Society, Taronga Park Zoo.
Goodall, H, Cadzow, AJ, Byrne, D & Wearing, SL 1970, 'People, Politics and Public Nature on the Georges River', Cosmopolitan Civil Societies Conference, University of Technology, University of Technology Sydney.
Green, J & Dalton, BM 1970, ''Warm hearted, genuine, compassionate seeks...' An Exploration of Recruitment Advertising for Managers in Australian Nonprofit Social Services', International Employment Relations Association (IERA) 2007 'Working Lives, Working Choices' 15th Annual Conference, International Employment Relations Association Conference, International Employment Relations Association, Canterbury Christ Church University, Canterbury, UK, 8-13 July 2007, pp. 1-22.
View description>>
Recruitment practices play a key role in organisational success (Cable & Judge, 1996). Designing an effective recruitment advertisement is critical in establishing the first link to appropriate potential employees (Backhaus, 2004). A consistent finding is that people join, succeed and stay with organisations where there is a strong alignment between the organisational culture and values and the individuals values and direction. People seek jobs with employers whose moral values match their own (Scott, 2000). It is a key in the perfect match.
Griffin, T, Edwards, DC & Hayllar, BR 1970, 'Urban tourism research priorities: Contrasting perspectives of industry and academia', CAUTHE: Proceedings of 17th Annual Conference: Past Achievements, Future Challenges, Tourism - Past Achievements, Future Challenges, University of Technology, Sydney, Manly, pp. 1-16.
Holmes, K & Edwards, DC 1970, 'Volunteers as Hosts and Guests in Museums', CAUTHE: Proceedings of 17th Annual Conference: Past Achievements, Future Challenges, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology, Sydney, Manly, Sydney, pp. 1-9.
View description>>
This paper proposes two arguments: one, that volunteering in museums can be considered an extension of visiting; and two, museum volunteers act as both hosts and guests. Volunteers are an extremely important resource to museums worldwide. In addition, there is a clear link between volunteer motivation and the reasons that people give for visiting a museum. This paper argues that museums volunteers are a part of the museum's audience, forming a link between more conventional visitors and paid staff. They are both hosts and guests at the same time.
Humphreys, TJ, Leung, LT & Weakley, AJ 1970, 'Challenges in Prototyping Email in Three Dimensions', Proceedings of the 13th International Conference on Virtual Systems and Multimedia (VSMM'07), International Conference on Virtual Systems and MultiMedia, VSMM Society, Brisbane, Australia, pp. 1-15.
View description>>
There are numerous arguments for the usefulness of paper prototyping. It allows the identification and prevention of design problems and usability issues before work begins on an electronic proof of concept (EPOC). It is less costly and more flexible than testing with an EPOC and then amending it after it has been built. However, this project presented challenges in relation to paper prototyping an application that represents email data threedimensionally. Although it was possible to do some abstract prototyping on paper, there were limitations in the extent to which a 3D model could be articulated two-dimensionally. The paper details the authors multimethodological approach to developing an application which enables the search, display and filtering of email data beyond the standard functionalities available in conventional email software. Such methodologies included persona development, task analysis, competitor analysis, abstract (paper and electronic) prototyping. This combination demonstrates the utility of Houde and Hills (1997) model of developing a range of prototypes within a single project to demonstrate role, look and feel and implementation of a proposed design.
Johns, R & Perrott, B 1970, 'A study of SST's in Australian banking from a business perspective - Streams for further research', Proceedings of the 21st ANZAM 2007 Conference: Managing Our Intellectual and Social Capital, Australian and New Zealand Academy of Management Conference, ANZAM, Sydney, Australia, pp. 1-19.
View description>>
Technology has dramatically altered the way businesses operate in a Business-to-Business (B2B) context and has had profound influences on services, altering the way services are delivered (Bitner, Ostrom & Meuter, 2002). The increased use of self-service technologies (SSTs) could have a great impact on B2B relationships, yet there is little understanding of this in the literature. Electronic banking is one technology that has streamlined business transactions, encouraged by banks as a way to reduce service delivery costs and improve service quality for customers (Australian Bankers Association, 2000). The importance of developing and fostering relationships with customers has long been regarded as important within services marketing (Berry, 1983) and also within B2B relationships (Ford, 1990). In the 1980s and 90s, a shift in marketing focus has seen an increased emphasis on Relationship Marketing (Morgan and Hunt, 1994). Recently, marketing theory has emerged with a focus on a service dominant logic (Vargo and Lusch, 2004). Therefore it is important to consider both Relationship Marketing and Service Dominant Logic in order to have an increased understanding of the impact of SSTs on business relationships. This is the beginning of a research project aimed at answering the research question What impact does the use of SSTs have on relationships within a B2B context? This will be examined in the context of electronic banking, however it is anticipated that this will be applicable in other contexts where SSTs are used by businesses.
Johns, R & Perrott, B 1970, 'The importance of trust in relationship marketing and the impact of self services technologies', Proceedings of the 2007 ANZMAC Conference 3Rs: Reputation, Responsibility and Relevance, Australian and New Zealand Marketing Academy Conference, Otago University, Dunedin, NZ, pp. 3386-3391.
View description>>
Technology has dramatically altered the way businesses operate in a Business-to-Business (B2B) context and has had profound influences on services, altering the way services are delivered (Bitner, Ostrom & Meuter, 2002). The increased use of self-service technologies (SSTs) could have a great impact on B2B relationships, yet there is little understanding of this in the literature. In the 1980s and 90s, a shift in marketing focus has seen an increased emphasis on Relationship Marketing (Morgan and Hunt, 1994). This conceptual paper seeks to explain relationship marketing, and the importance of building trust in order to develop a relationship marketing approach. Many authors stress the importance of trust in relationships, however, does not consider the impact of self service technologies on relationships. Further research is needed to understand the impact of SSTs on relationship marketing.
Klettner, AL 1970, 'Areas for Future Corporate Governance Reform in Australia: Lessons from the James Hardie Saga', Law and Society Conference, Law and Society Conference, Law and Society Conference, Berlin.
Leung, LT 1970, 'Networks of Displacement: the role of technology-mediated communication amongst asylum seekers in institutionalized detention', BSA Annual Conference 2007 - Social Connections: Identities, Technologies, Relationships, BSA Annual Conference 2007 - Social Connections: Identities, Technologies, Relationships, British Sociological Association, London.
View description>>
The paper discusses the authorâs recent work with refugees in Australian immigration detention centres investigating how asylum seekers use technology to sustain connections with their virtual communities in situations of displacement. It explores the range of technology available to detainees to communicate with the outside world as well as the constraints in the ways that they can be used. The primary research questions were: what kinds of technologies are available to refugees? How are these used? How are their benefits and limitations perceived? What, if any, virtual communities surround these technologies? How are relationships of power surrounding these technologies negotiated? Can technology assist refugees in sustaining connections with their virtual communities and reducing their sense of isolation? Can technology play a role in reducing the well-documented effects of this incarceration by providing mediated social interaction?What are the implications for policy, especially in relation to allowable technologies and surveillance of communication practices? The research attempts to theorise and map detaineeâs community and communication networks using Mark Granovetterâs (1983) ideas about the strength of weak ties. This paper also provides an overview of the gaps in literature which exist in the study of technology use by refugees. It argues that the examination of diasporas in Cultural Studies and Internet Studies has neglected the specific experiences of refugees. In addition, it shows that within Refugee Studies, the means by which asylum seekers sustain virtual networks of communication has had scarce attention.
Leung, LT, Weakley, AJ & Humphreys, TJ 1970, 'Browsing archives in support of non-deliberate sharing', Collaboration and Communicative Tools for Distributed Communities: A Joint HCSNet-HxI Workshop, Collaboration and Communicative Tools for Distributed Communities: A Joint HCSNet-HxI Workshop, HCSNet ARC Network in Human Communication Science, University of New South Wales.
Lock, DJ, Taylor, TL & Darcy, SA 1970, 'What changed the minds of Australia's football supporters?', The 15th Congress of the European Association for Sport Management Sport Events and Sustainable Development, The 15th Congress of the European Association for Sport Management Sport Events and Sustainable Development, The European Association of Sport Management, Torino, Italy, pp. 205-206.
McDonnell, IG, Faulkner, S & March, M 1970, 'Tourism: Past Achievements, Future Challenges', CAUTHE, Proceedings of the 17th Annual CAUTHE Conference, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology, Sydney, Manly.
Meyer, P & Edwards, DC 1970, 'The Future Of Volunteer Managed Festivals - Where Do We Go From Here?', CAUTHE: Proceedings of 17th Annual Conference: Past Achievements, Future Challenges, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology, Sydney, Manly, Sydney, pp. 1-9.
View description>>
Agricultural shows are community based festivals that represent a majority of festivals staged in rural destinations. These shows are predominantly volunteer managed festivals which are finding it difficult to survive in an increasingly competitive and challenging environment. However little is understood about the volunteer managers of these festivals in terms of their motivation, skills and effectiveness in managing these festivals. To address these issues this paper has three aims. First it will present a review of the literature on volunteer managed festivals. Second the paper presents preliminary findings from a study conducted during 2005/2006 on rural agricultural shows. Third this paper discusses the implications for the management of future rural agricultural shows.
Ng, S 1970, 'University Staff: Learn to dance again: a literature review', Regional, National, Global: Emerging Trends in Employment Relations - Pacific Employment Relations Association Conference, Pacific Employment Relations Association Conference, Caloundra, Australia.
Ng, S & Spooner, KB 1970, 'Actioning the Faculty's Strategic Goal: Developing work ready graduates through the study of HRM', Regional, National, Global: emerging trends in employment relations, The 7th Annual Pacific employment Relations Association Conference 14-16 November 2007, Caloundra, Australia.
Perrott, B 1970, 'Gaining Insights from an Industry Study; Industry Dynamics in Practise', Conference Proceedings 2007 British Academy of Management, British Academy of Management Conference, British Academy of Management, Warwick, UK, pp. 1-19.
View description>>
Some researchers contend that only through a deep understanding of the possibilities and nature of routine coordinated activity, that whole industries be properly framed and understood This article sets out to demonstrate the practical advantage of conducting a focused examination of industry dynamics with a case example. The process acts as an important foundation for industry members in setting business and marketing strategy for future directions. Data for this article has been collected from a wide range of secondary and primary sources. A strategy framework is used to examine the extent of competitive rivalry, the threat of new entrants, the role of consumers, the role of substitutes, and the role of suppliers. In discussion, an assessment is made of the Industrys attractiveness, implications of the findings for industry managers and an overview of future issues facing the case Industry.
Perrott, B 1970, 'Industry dimensions of knowledge management: Insights from an industry study', Proceedings of the 21st ANZAM 2007 Conference: Managing Our Intellectual and Social Capital, Australian and New Zealand Academy of Management Conference, ANZAM, Sydney, Australia, pp. 1-15.
View description>>
Strong forces of competition and globalisation have created awareness and an urgency to focus how an organisation controls and nurtures its intellectual capital. The knowledge concept and its management have gained currency and momentum as technology has enabled thoughts and ideas to be more easily produced and distributed. With the increased application of recent technologies such as the Internet, CRM and advanced software capabilities, it has been suggested that the time has come for a debate on a new paradigm for knowledge management. As a contribution to this debate, this paper will examine exploratory research conducted in the Australian private hospital industry with a view to better understand issues related to knowledge management from an industry perspective.
Perrott, B 1970, 'Knowledge Management from an Industry Perspective', Conference Proceedings 2007 British Academy of Management, British Academy of Management Conference, British Academy of Management, Warwick, UK, pp. 1-18.
View description>>
Strong forces of competition and globalisation have created awareness and an urgency to focus how an organisation controls and nurtures its intellectual capital. The knowledge concept and its management have gained currency and momentum as technology has enabled thoughts and ideas to be more easily produced and distributed. It gained considerable discussion in the late 1990s in the management literature. With the increased application of recent technologies such as the Internet, customer relationship management and advanced software capabilities, it has been suggested that the time has come for a debate on a new paradigm for knowledge management. As a contribution to this debate, this paper will examine exploratory research conducted in the Australian private hospital industry with a view to better understand issues related to knowledge management from an industry perspective.
Perrott, B 1970, 'Strategic Management in Turbulent Environments', Conference Proceedings 2007 British Academy of Management, British Academy of Management Conference, BAM, Warwick, UK, pp. 1-7.
View description>>
Organisations face a challenging future where managers will need to work smarter to achieve growth and profit targets. Senior managers and boards perceive the market place as becoming more complex and challenging. As environmental turbulence increases, strategic issues emerge more frequently that challenge the way an organisation plans and implements its strategy. It also brings into question responsibilities, the balance of power and decision making between those who manage and those who govern. It would be useful for management and board members to discuss perceptions of environmental turbulence from time to time. This would enable a meeting of the minds regarding the strategic position and future directions of the organisation. Strategic issue processing techniques present the opportunity for managers to identify issues and plan appropriate actions which will enable them to maintain an alignment with the demands of the external environment no matter how turbulent.
Quist, J, Skallen, P & Clegg, SR 1970, 'The power of quality models', Academy of Management Critical Management Studies section, AoM, AOM, Philadelphia, USA.
View description>>
Presented to session on Critical Perspectives on Mergers, Quality and Knowledge work, AoM.
Rhodes, CH, Clegg, SR & Pullen, A 1970, ''If I should fall from grace....': Narrative, Ethics, and Organizational downsizing', European Academy of Management 2007 Conference, European Academy of Management, EURAM, Paris, France.
View description>>
Paper presented to the track on Management Ethics and the Politics of Identity at EURAM.
Schlenker, K 1970, 'Residents' perceptions of the social impacts of community festivals: a cluster analysis', Proceedings of the Fourth International Event Research Conference, International Event Research Conference, Victoria University, Melbourne, Australia, pp. 1-11.
View description>>
This paper reports on the findings from a wider PhD study which examines residents' perceptions of the social impacts of community festivals. A survey of residents was undertaken in two communities, which each host a small community festival. Residents were clustered based on their demographic and behavioural characteristics, to identify distinct subgroups of the community who feel differently about a festival. This research examines the usefulness of demographic and behavioural segmentation of the host community rather than segmentation based on perceptions of impacts, where much previous research in the field has been conducted to date (Davis, Allen & Cosenza, 1988; Ryan & Montgomery, 1994; Madrigal, 1995; Fredline & Faulkner, 2000; Weaver & Lawton, 2001; Williams & Lawson, 2001).
Schweinsberg, SC, Wearing, SL & Darcy, SA 1970, 'Exploring community sustainability potential in nature based tourism: The far south coast nature tourism and recreation plan', Proceedings of the 17th Annual CAUTHE Conference, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology, Sydney, Manly, Australia, pp. 1-13.
View description>>
Often nature tourism development is viewed as a path to changing the economic industry base, security, and by implication towards creating community sustainability in rural areas. This paper argues that a sole focus on economic growth is too narrow a representation of the linkages between the tourism industry and host communities. It asserts that community sustainability is better seen as an integrating, encompassing concern for the cultural, social, economic and environmental sustainability potential of the community in a particular locality. The objectives of the 2004 Far South Coast Nature Tourism and Recreation Plan are presented as a means of illustrating the challenge in developing a sustainable future for Australian rural communities.
Spooner, KB & Ng, S 1970, 'Implications of AACSB quality assurance for teaching and learning in HRM', The Sixth Annual Pacific Employment Relations Association Conference Proceedings, The Sixth Annual Pacific Employment Relations Association, University of South Australia, Adelaide, Australia, pp. 254-264.
View description>>
Since 2002, a review of subjects taught in the Master of Business Administration (MBA) at the University of Technology Sydney (UTS) has resulted in significant changes to the nature and implications of quality assurance processes relating to the teaching and learning of MBA core units. In particular, efforts to achieve accreditation with the Association to Advance Collegiate Schools of Business (AACSB) resulted in the development of key learning goals (KLGs) for each of the core units of the MBA which needed to be effectively integrated into a coherent set of KLGs for the overall program. The requirement to report on the assurance of KLGs provided a new quality assurance technique for this program.
Wearing, SL 1970, 'Understanding World Jury Systems Through Social Psychological Research', Volunteer Tourism Symposium (Hosted by National Institute for Governance and the Centre for Tourism Research, University of Canberra Supported by CAUTHE), Psychology Press, Canberra University.
View/Download from: Publisher's site
Wearing, SL, Goodall, H, Cadzow, AJ & Bryne, D 1970, 'Masculinity and Power Recreation on the Georges River', In the Pipeline: a symposium new directions on cultural research on water, Centre for Cultural Research, Parramatta.
Wearing, SL, Goodall, H, Cadzow, AJ & Bryne, D 1970, 'Water flexibility: Vietnamese women's experiences of migrancy, gender relations and rivers in Sydney and Vietnam', In the Pipeline: a symposium new directions on cultural research on water, Centre for Cultural Research, Parramatta.
Clarke, T & Klettner, AL Financial Services Institute of Australasia (FINSIA) 2007, Tip of the Iceberg? Corporate Social Responsibility and Sustainability: The new business imperatives? An International Comparison, pp. 1-52, Sydney, Australia.
View description>>
A substantial increase in the range, significance and impact of corporate social and environmental initiatives in recent years suggests the growing materiality of sustainability. Once regarded as a concern of a few philanthropic individuals and companies, corporate social and environmental responsibility is becoming established in many corporations as a critical element of strategic direction, and one of the main drivers of business development, as well as an essential component of risk management. Corporate social and environmental responsibility (CSR) is rapidly moving from the margins to the mainstream of corporate activity, with greater recognition of a direct and inescapable relationship between corporate governance, corporate responsibility, business performance and sustainable business development.
Clarke, T, Adams, MA & Klettner, AL Dibbs Abbot Stillman Lawyers 2007, The Changing roles and Responsibilities of Company Boards and Directors: Final Report, pp. 1-106, Sydney.
Edwards, DC, Griffin, T & Hayllar, BR CRC for Sustainable Tourism Pty Ltd. 2007, Development of an Australian Urban Tourism Research Agenda., pp. 1-38, Gold Coast.
View description>>
NA
Edwards, DC, Hayllar, BR & Schulenkorf, N TTF Australia and APEC 2007 Taskforce 2007, APEC 2007: Measuring the Injected Expenditure into Australia and New South Wales.
Wearing, Moscardo, G, Schweinsberg, SC & Archer, D 2007, Best Practice Interpretation Research for Sustainable Tourism: Framework for a New Research Agenda, CRC for Sustainable Tourism Pty Ltd, Australia (Gold Coast Queensland).
