Publications

Benn, S & Williams, T 2018, Organizational Change for Corporate Sustainability, 1, Routledge, London.
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Earlier edition co-authored by Dexter Dunphy, Andrew Griffiths, and Suzanne Benn.

Fleming, P 2018, Sugar Daddy Capitalism the Dark Side of the New Economy, Polity Books, Cambridge.
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In this witty and incisive examination of the new economy, Peter Fleming argues that they are closer than you might think.

Giustiniano, L, Rego, A, Clegg, S & Cunha, M 2018, Elgar Introduction to Theories of Organizational Resilience, Edward Elgar Publishing, Cheltenham, UK.
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With organizational environments becoming more unstable, uncertain and equivocal, the concept of resilience has become increasingly significant for management studies. Resilience connotes organizational, team and individual capacities to absorb external shocks and to learn from them, while simultaneously preparing for and responding to external jolts. This book pinpoints the essential aspects of managerial and organizational resilience and offers insights that stimulate critical thinking. As the concept of resilience is essentially made up of contrasting forces, the volume presents some innovative synthetic interpretation that allows a deeper comprehension of the phenomenon and provides managers and policy-makers with a solid basis for taking their decisions.

Leung, L 2018, Technologies of Refuge and Displacement Rethinking Digital Divides, Lexington Books.
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The book explores the role of technology in the refugee experience, focusing particularly on the contexts of displacement and detention.

Veal, AJ 2018, Whatever Happened to the Leisure Society?, Routledge.
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This is a valuable resource for students and academics in the fields of leisure studies, cultural studies, history, economics, sociology and political science.

Wearing, S & Schweinsberg, S 2018, Ecotourism, 3rd, Routledge.
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Adriana, C, Laura, R, Adam, L & Michael, B 2018, 'Cultural Heritage' in Campelo, A, Reynolds, L, Lindgreen, A & Beverland, M (eds), Cultural Heritage, Routledge, pp. 183-194.
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Agarwal, R, Bajada, C, Brown, PJ & Green, R 2018, 'Managerial Practices in a High Cost Manufacturing Environment' in Khosrow-Pour, M (ed), Operations and Service Management, IGI Global, USA, pp. 1749-1768.
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This chapter explores the management strategies adopted by manufacturing firms operating in high versus low cost economies and investigates the reasons for differences in the management practice choices. The study reported in this chapter identifies a subset of countries that have either high or low labour costs, with USA, Sweden, and Japan being high, and India, China, and Brazil being low labour cost economies. The high labour cost manufacturing firms are found to have better management practices. In this chapter, the authors find that Australia and New Zealand manufacturing firms face relatively high labour cost but lag behind world best practice in management performance. The chapter concludes by highlighting the need for improvement in management capability for Australian and New Zealand manufacturing firms if they are to experience a reinvigoration of productivity, competitiveness, and long-term growth.

Agarwal, R, Chowdhury, M & Paul, S 2018, 'Editorial - The Future of Manufacturing Global Value Chains, Smart Specialization and Flexibility' in Agarwal, R, Chowdhury, M & Paul, S (eds), The Future of Manufacturing Global Value Chains, Smart Specialization and Flexibility Special Series 1/2018, Springer, pp. 1-2.
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Chowdhury, MMH, Quaddus, MA & Jusy, UN 2018, 'Supply chain sustainability in bangladesh apparel industry' in Xiumei & Dora (eds), Sustainability and Development in Asia and the Pacific: Emerging Policy Issues, pp. 221-245.
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Supply chain sustainability is crucial for meeting stakeholder expectations and for the long-term survival of the supply chains. The concern for sustainability in supply chain decision-making is growing, as stakeholders are demanding this from the point of production to the point of consumption (Seuring et al., 2008). High-level industrial accidents such as the Rana Plaza tragedy in Bangladesh (Fibre2fashion News Desk, 2013), sweatshop scandals in companies such as Nike (Preuss, 2001; Graafland, 2002), and similar other sustainability risk factors are increasing this concern. Breach of sustainability standards often results in a boycott of products from a particular brand or country (Islam and Deegan, 2008) which threatens the existence of the whole supply chain. To avoid vulnerability, the supply chain decision-makers need to identify sustainability factors and their importance. Aligned with this, grounded on stakeholder theory (Freeman, 1984), Wu and Pagell (2011) posited the importance on balancing the priorities of sustainability criteria to satisfy stakeholder requirements — something that this study also envisages. As a corollary, a multi-criteria supply chain sustainability model is imperative for decision-makers to satisfy the sustainability requirements of stakeholders and ensure long-run viability of the industry.

Clegg, S 2018, 'Organizations, Sociology of', Wiley, pp. 203-205.
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Clegg, S & Stokes, J 2018, 'Bureaucracy, power, and ethics' in Bishop, P, Connors, C & Sampford, C (eds), Management, Organisation, and Ethics in the Public Sector, Ashgate Publishing Limited, London, UK, pp. 145-159.

Darcy, S 2018, 'The Paralympic Movement: A Small Number of Behemoths Overwhelming a Large Number of Also-Rans—A Pyramid Built on Quicksand?' in The Palgrave Handbook of Paralympic Studies, Palgrave Macmillan UK, UK, pp. 221-246.
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© The Editor(s) (if applicable) and The Author(s) 2018. Despite the extraordinary growth of the Paralympic Games since its inception, the movement is constrained by a series of inherent weaknesses. This chapter examines those structural issues that contribute towards these weaknesses through examining the management information systems of the International Paralympic Committee (IPC) and analysing these through the critical lenses of disability studies, critical management studies and human rights. These issues include the underrepresentation of some countries, gender bias and a split between the resource-rich and resource-poor regions. The analysis raises questions about equity between nations, the notion of fair competition and access to technical expertise amongst other areas of disparity. This chapter reviews these issues and identifies the role that disability classification and resource access can play in this disparity. The relationship between disability and poverty is clearly identified through the World Health Organisation’s statistics with those in research-rich nations, or the behemoths of the Paralympics, clearly at a distinct advantage for the iconic sporting event. It is suggested that the Paralympic movement needs to acknowledge these disparities and seek to redress them through mechanisms like the millennium development goals. The IPC needs to do more to create a more level international sporting playing field for athletes with disability.

Durick, J & Leung, L 2018, 'Designing Augmented, Domestic Environments to Support Ageing in Place' in Huber, J, Shilkrot, R, Maes, R & Nanayakkara, S (eds), Assistive Augmentation, Springer Singapore, Singapore, pp. 117-129.
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Dwyer, L & Lund-Durlacher, D 2018, 'The responsibility of corporations for Sustainable tourism development' in Liburd, J & Edwards, D (eds), Collaborations for Sustainable Tourism Development., Goodfellow, Oxford, pp. 130-150.
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The purpose of this chapter is to provide an understanding of the principles and practices of Corporate Social Responsibility (CSR) and to discuss how the concept of collaboration can facilitate the implementation of CSR strategies and operations. Increasing numbers of tourism companies are incorporating the concept of CSR in their business models, to improve the environment, the qualityof life of local communities and the welfare of their employees. The chapter first illustrates and discusses the principles of CSR, and identifies the key benefits of incorporating CSR such as efficiencies, improved stakeholder relationships and enhanced profitability. Next, the chapter highlights the necessary changes in organisational attitudes and behaviour needed to underpin the implementation of CSR. Finally, it identifies the roles of internal and external stakeholders and suggests how collaboration among stakeholders can contribute to positive societal change.

Foley, C, Edwards, D & Harrison, B 2018, 'A Case Study in Collaborative Supplier Partnerships' in Liburd, J & Edwards, D (eds), Collaboration for Sustainable Tourism Development, Goodfellows, Oxford, pp. 206-225.
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Globally there are hundreds of convention centres, which host more than 24,000different association meetings each year (International Congress and ConventionAssociation, 2016). Unlike the hotel sector (Bohdanowicz-Godfrey, 2013) andtourism operations sector (Carlsen & Edwards, 2013a) which have documented“practices towards more sustainable modes of operation” (Carlsen & Edwards,2013a: 33), little has been documented in the research literature about the collaborative potentials of a convention centre to deliver benefits beyond touristvisitation (Edwards et al., 2014; Mair & Jago, 2010).This case study makes a contribution to this research gap by examining aconvention centre, International Convention Centre Sydney (ICC Sydney), withsignificant purchasing power to work with and influence suppliers in a backward supply chain. ICC Sydney’s Feeding Your Performance (FYP) initiativeencourages environmentally sustainable behaviour as part of its organisationalpractices and supports and collaborates with a range of suppliers who are working to improve the agricultural ecosystems in their farming areas. Ecosystem isdefined as “the minimum aggregated set of processes (including biochemical,biophysical and biological ones) that ensure the biological productivity, organisational integrity and perpetuation of the ecosystem” (Swift et al., 2004:115).ICC Sydney is the largest integrated convention, exhibition and entertainmentvenue in Australia. It is situated in Sydney, New South Wales, Australia in theactive leisure precinct of Darling Harbour, and is flanked by the Sydney CentralBusiness District and a university precinct. Opened for business in December2016, it employs 1,300 staff (300 full time and 1,000 casuals) and replaces theprevious structure of the Sydney Convention & Exhibition Centre.

Godfrey, J & Wearing, S 2018, 'Negotiating Machismo as a Female Researcher and Volunteer Tourist in Cusco, Peru' in Femininities in the Field: Tourism and Transdisciplinary Research, pp. 23-36.

Hergesell, A, Edwards, D & Zins, AH 2018, 'Personal Interest (Ir )Responsible Tourists' in Liburd, J & Edwards, D (eds), Collaboration for Sustainable Tourism Development, Goodfellow Publishers, Oxford, pp. 77-92.
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One of the key factors shaping the future of tourism is climate change (Becken & Hay, 2007; Dwyer et al., 2009; Nordin, 2005). Burns and Bibbings (2009) even predict “the end of tourism” should current consumption patterns prevail. There is an alternative to this future, but to develop “new imaginations for the sustainable development” of tourism we must understand the wicked problem of tourists’ environmental behavior. Tourists’ environmental behavior impacts on sustainable development to varying degrees (Becken et al, 2003; Metz et al., 2007) depending on whether they behave responsibly or irresponsibly. People consider holidays as a break from everyday life (Becken, 2004; Dolnicar & Grün, 2009) which suggests that people may behave differently when they are tour- ists. For this reason, this chapter explores tourists’ uptake of environmental behaviors by examining their propensity to responsible environmental behavior while travelling. A better understanding of tourists’ environmental behavior can lead to strategies that support collaborative actions “towards facilitating tourism development that is inherently sustainable” (Jennings, 2018). Environmental behavior is a very complex field of research (Hergesell, 2017). Such behavior is determined by a range of internal and external factors with the significance of these factors differing dependent on the person, the context and the type of behavior under study. The question is hence how to reduce ‘irresponsible’ behavior.

Liburd, J & Edwards, D 2018, 'Imagining Collaborative Tourism Futures' in Liburd, J & Edwards, D (eds), Collaboration for Sustainable Tourism Development, Goodfellow Publisher Ltd, 26 Home Close, Wolvercote, Oxford OX2 8PS, pp. 268-276.
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Collaboration does not imply a division of labour, which is often the essence of cooperation, but rests on the hypothesis that the sum of the work is more than its individual parts.

Liburd, J & Edwards, D 2018, 'Introduction' in Liburd, J & Edwards, D (eds), Collaboration for Sustainable Tourism Development, Goodfellows, Oxford, pp. 1-7.

Liburd, J & Edwards, D 2018, 'Reflections on Research Paradigms' in Collaboration for Sustainable Tourism Development, Goodfellow Publishers.
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The journey of Collaboration for Sustainable Tourism Development has aimed high by keeping heads in the clouds and feet on the ground, to visit critical and optimistic possibilities for what sustainable tourism development was, is, and may become. This chapter gives substance to the potential of collaboration for sustainable tourism development by indicating the significance of imagina- tion. Envisaging tourism futures implies that tourism researchers, students, practitioners, policy makers – all stakeholders – engender other kinds of relationships, interactions and conversations to imagine what could be. It is a feasible process of designing with as an ethical, ongoing involvement of others through a respect for their ways of being in the world, their sense of values and aspirations for better tourism futures in a better world. In this chapter, we do so by leveraging the variations of interpretation represented in the making of this book and the previous fourteen chapters. This book encompasses philosophical, conceptual and empirical research to expose conditions, empirical circumstances and underpinning values. The contributions meet in the application of the concept of collaboration to uncover what sustainable tourism development was, and presently is, and signposts how unknown futures can be imagined. Imagining collaborative tourism futures is predicated on epistemological and mutually shared responsibilities. These obligations cannot alone be captured by academics engaged in a persistent quest for knowledge, critical dialogue and thinking tourism into the future. Responsibilities are intimately connected to a holistic understanding of collaborative engagements with the wider world in shaping desirable futures. Imaginations of collaborative tourism futures are a response to current limitations of sustainable tourism development, where we charter the contours of tourism futures to tackle wider societal problems.

Shearer, C, Clegg, S & Johnston, J 2018, 'The Impact of Contemporary Management Ideas: Their Influence on the Constitution of Public Sector Management Work' in Mitev, N, Morgan-Thomas, A, Lorrino, P, Dde Vaujany, F & Nama, Y (eds), Materiality and Managerial Techniques, Springer International Publishing, London, pp. 103-131.
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Public sector reforms informed by contemporary management ideas that have taken place across Anglo-American polities since the 1980s were focused on economic rationalist concepts and managerialist approaches that prevailed in the private sector. Hence, concepts such as efficiency and effectiveness were advocated for the public sector, often on the assumption that they were relevant and could be applied easily. Private sector management concepts, principles, processes and practices were promoted under the mantra of ‘let the managers manage’ to be followed by ‘make the managers manage’. Critics have deemed public sector reforms, inspired by contemporary management ideas, as unsuitable in application to the public sector, given the unique character of public management (Brunsson, 2006; Gregory, 2003; Moe, 1994; Savoie, 1994; Sundstrom, 2006; Talbot, 2001; Williams, 2000). Nonetheless, these ideas became very fashionable in the English-speaking world. This chapter discusses the impact of contemporary management ideas couched as public sector reforms from the 1980s onward and specifically addresses the question of how contemporary management ideas have influenced Departmental Secretaries and their work. The role played by the Departmental Secretaries, central agencies and the government of the day, in the acceptance or rejection of contemporary management ideas, as well as the analysis of how such ideas travelled, were translated, trans-ferred and transformed, is also considered.

Umme, NJ & Chowdhury, MMH 2018, 'Resistance to Integrate Information Systems in Healthcare Service: A Study on Developing Country' in Flexible Systems Management, Springer Singapore, pp. 173-186.
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This book provides a conceptual framework of global value chains, flexibility and sustainability, supported by research projects, case applications and models in various related areas organized into three parts.

Wearing, S, Schweinsberg, S & Darcy, S 2018, 'Consuming our national parks' in Cultural Heritage, Routledge, pp. 183-194.
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Wearing, S, Small, J & Foley, C 2018, 'Gender and the Body in Leisure and Tourism' in Mansfield, Caudwell, Wheaton & Watson (eds), The Palgrave Handbook of Feminism and Sport, Leisure and Physical Education, Palgrave Macmillan UK, London, UK, pp. 95-109.
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This chapter provides a review of research and theory related to gender relations in the fields of leisure and tourism. It examines initial feminist theoretical reactions to the predominantly male theorists of the 1970s and to such theorizing. Within the context of leisure and tourism, it explores poststructuralist ideas of multiple, gendered subjectivities and access to alternative gender discourses which allow for the re-writing of masculine and feminine scripts. It explores sites of leisure and tourism as culturally gendered enclaves which can offer opportunity for struggle and resistance to hegemonic masculinity. Structural constraints on women’s leisure are not ignored; they are placed in tension with women’s leisure and tourism opportunities. The chapter reviews key authors and ideas in the development of our understanding of gender, body and space in the context of gender relations in leisure and tourism, and identifies the possibilities for change that arise from theorizing bodies as “becoming” rather than as “static”.

Wearing, S, Wearing, M & Jobberns, C 2018, 'Animals, Food, and Tourism' in Kline, C (ed), Animals, Food, and Tourism, Routledge, USA, pp. 157-170.
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The culinary relationship between Japan and whale meat is complex and controversial as the recent press stories indicate. There is an ambivalent attitude toward whaling as a political issue among the Japanese as well as indifference toward whale meat as food. This chapter argues that neoliberal models of tourism continue to hold dominance in tourism theory and practice, and hence the ways in which whales are used and valued within tourism. It suggests a need to examine the continuing consumption of whale meat in tourism and examines the frameworks that might be used to generate discussion. The chapter presents the ways in which the commodification of animals in tourism has fostered the unethical treatment and valuing of these animals through the production and consumption process. It also suggests the “Global Code of Ethics for Tourism” as a mechanism to ensure the provision of social equity for local community tourism as a shift away from commodified and neo-liberalist approaches to tourism.

Wilden, R & Randhawa, K 2018, 'Open service innovation for healthcare organizations' in Wilden, R, Garbuio, M, Angeli, F & Mascia, D (eds), Entrepreneurship Healthcare, Routledge, New York, pp. 144-167.
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Agarwal, R, Chowdhury, MMH & Paul, SK 2018, 'The Future of Manufacturing Global Value Chains, Smart Specialization and Flexibility!', Global Journal of Flexible Systems Management, vol. 19, no. S1, pp. 1-2.
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© 2018, Global Institute of Flexible Systems Management. The future manufacturing and global value chain will be highly dominated by technological and business innovations to cope with the accelerating pace of changes in consumer behaviour and global business environment. This editorial for the special issue “The future of manufacturing: global value chains, smart specialization and flexibility” enriches the topic of future of manufacturing operations and supply chain management literature. In the line with the theme, this special issue publishes five articles that clearly articulate the emerging thematic discussions.

Ahsan, K & Kumar Paul, S 2018, 'Procurement Issues in Donor-Funded International Development Projects', Journal of Management in Engineering, vol. 34, no. 6, pp. 04018041-04018041.
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This study investigated the critical procurement challenges faced by international development (ID) projects in Bangladesh. Initially, a framework of challenges was developed via literature review. We then ranked the importance of these challenges and categorized them based on interview data and analytical hierarchy processing analysis. Interviews were conducted with procurement experts from three major ID project stakeholder groups: donor organizations, host country government policymakers, and project implementation units. The most important categories of challenges were those related to project management capacity/capability, and ethics. More specifically, the challenges deemed most important were those related to improper project planning, undue practices in procurement implementation, government bureaucracy and interference in procurement, and inexperienced procurement staff. This paper contributes to the ID project procurement literature by identifying the critical challenges to procurement, which differ from those of other project-related areas. The findings may assist the multibillion-dollar ID project procurement industry in Bangladesh by highlighting the major issues that require effective management by all stakeholders. Ultimately, this may improve procurement outcomes and overall project performance

Ali, SM, Rahman, MH, Tumpa, TJ, Moghul Rifat, AA & Paul, SK 2018, 'Examining price and service competition among retailers in a supply chain under potential demand disruption', Journal of Retailing and Consumer Services, vol. 40, pp. 40-47.
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© 2017 Elsevier Ltd Supply chain disruptions management has attracted significant attention among researchers and practitioners. The paper aims to examine the effect of potential market demand disruptions on price and service level for competing retailers. To investigate the effect of potential demand disruptions, we consider both a centralized and a decentralized supply chain structure. To analyze the decentralized supply chain, the Manufacturing Stackelberg (MS) game theoretical approach was undertaken. The analytical results were tested using several numerical analyses. It was shown that price and service level investment decisions are significantly influenced by demand disruptions to retail markets. For example, decentralized decision makers tend to lower wholesale and retail prices under potential demand disruptions, whereas a proactive retailer needs to increase service level with an increased level of possible disruptions. This research may aid managers to analyze disruptions prone market and to make appropriate decision for price and service level. The manufacturer or the retailers will also be able to better determine when to close a market based on the proposed analysis by considering anticipated disruptions. The benefits and usefulness of the proposed approach are explained through a real-life case adopted from a toy supply chain in Bangladesh.

Angel, P, Jenkins, A & Stephens, A 2018, 'Understanding entrepreneurial success: A phenomenographic approach', International Small Business Journal: Researching Entrepreneurship, vol. 36, no. 6, pp. 611-636.
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Entrepreneurship research has predominately focused on firm-level conceptions of success and the personal factors that help predict them but has stopped short of investigating what it means to entrepreneurs. When entrepreneurial success has been studied at the individual level, the approach has been to identify common success criteria and examine the importance of these to the entrepreneur. However, criteria-based approaches overlook the possibility that entrepreneurs may ascribe different meanings to common success criteria, and this can influence how entrepreneurs develop their firms. In this article, we adopt a phenomenographic approach to explore what success means to entrepreneurs. Our analysis reveals four qualitatively distinct understandings of entrepreneurial success and shows that entrepreneurs interpret common success criteria differently depending on their underlying understanding of success. These findings extend the literature on entrepreneurial success by illustrating that entrepreneurs not only vary in the importance they place on different success criteria but also vary in how they understand these different success criteria.

Beirman, D, Upadhayaya, PK, Pradhananga, P & Darcy, S 2018, 'Nepal tourism in the aftermath of the April/May 2015 earthquake and aftershocks: repercussions, recovery and the rise of new tourism sectors', Tourism Recreation Research, vol. 43, no. 4, pp. 544-554.
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© 2018, © 2018 Informa UK Limited, trading as Taylor & Francis Group. This paper discusses the application of the Pacific Asia Travel Association’s (PATA) risk and recovery strategy for Nepal following the April/May 2015 earthquake and aftershocks. The impact of the earthquake on tourism to Nepal, the establishment and evolution of PATA’s Nepal Rapid Recovery Taskforce and strategic approaches to tourism recovery contained within the report and its outcomes are discussed. The methodology involved participant observation with three key players in the recovery process, email interviews of key informants, analysis of secondary data sources and reviews of management information systems. Collaborative theory was at the core of PATA’s recovery process and provided a lens through which to understand the intent, direction and actions undertaken. The application of Nepal’s recovery strategy is examined through volunteer tourism, which played a central role in Nepal’s tourism recovery and accessible tourism as an innovative approach to introducing a new market sector in Nepal. Volunteer and accessible tourism enterprises provided opportunities for these organisations to create their own narratives and to include them in the broader media and marketing approach towards stimulating tourism recovery to Nepal between 2015 and 2017.

Berti, M, Simpson, AV & Clegg, SR 2018, 'Making a place out of space: The social imaginaries and realities of a Business School as a designed space', Management Learning, vol. 49, no. 2, pp. 168-186.
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We chart the sociomaterial imaginaries and realities of a new Frank Gehry–designed University of Technology Sydney Business School as both a space and a place. We review the broad sociological literature on space, considering its philosophical and conceptual parameters. Lefebvre’s work is central to such discussion, a centrality that we do not so much question as extend by turning attention from a macro-historical conception of space to consider the specificity of place and placemaking, contributing our ‘place in space’ heuristic model. We apply the model empirically through analysis of the design and occupancy of the business school, highlighting elements that concurrently produce the phenomenology of space and place. Our findings suggest that while organizational space ensconces power and the production of relationships, the translation of these into an identity ordering place is not a linear process. ‘Spatial narratives’, characterizing the imagined functions of the building, have been inconsistently materialized, and different actors have re-inscribed alternative functions and meanings in this new place. Theoretically, the article moves debate beyond the frame bequeathed by Lefebvre while building on it, proposing an analysis that affords equal emphasis to material elements (architectural features, furniture, policies) as to discursive elements (symbols, interpretations, narratives).

Biesenthal, C, Clegg, S, Mahalingam, A & Sankaran, S 2018, 'Applying institutional theories to managing megaprojects', International Journal of Project Management, vol. 36, no. 1, pp. 43-54.
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© 2017 Elsevier Ltd, APM and IPMA This paper contributes to Rodney Turner's initiative to develop a theory of project management from practice. Organizational scholars studying strategy suggest that more attention needs to be paid to practices involved in organizing, as well as the institutional contexts in which these practices are embedded. Taking a cue from strategy-in-practice approaches, it is proposed that institutional theories can be used to address some questions that have not been answered adequately regarding megaprojects. Institutional theories also seem to be gaining the attention of scholars investigating large, global, infrastructure projects as reported in engineering, management and construction journals. Increasingly, it is evident that the problem areas attached to these projects stretch beyond technical issues: they must be considered as socio-technical endeavours embedded in complex institutional frames. The authors suggest that studying how to deal with institutional differences in the environment of megaprojects has both theoretical and practical implications.

Boersma, M 2018, 'Between norms and practice: Civil society perspectives on the legitimacy of multistakeholder initiatives to eliminate child labor', Business Strategy and the Environment, vol. 27, no. 5, pp. 612-620.
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AbstractChild labor in global supply chains is increasingly addressed through multistakeholder initiatives. However, the participation of stakeholders with distinct views and interests can generate tensions. Based on interviews with civil society actors, this research finds that tensions exist between the normative‐ethical and political‐strategic dimensions of multistakeholder initiatives, which are manifest in the existence of international and national norms and their contextual application, in definitions of child labor, risk and responsibility, and in doubts about corporate incentives to join multistakeholder initiatives. In addition, tensions exist concerning the effectiveness of supply chain auditing, enabling broader labor rights as a means to remediate child labor, and whether standards need to be mandatory or self‐regulation suffices. The success of collaboration depends on the effective navigation of these tensions. Failure to do so can undermine the legitimacy of multistakeholder initiatives from the perspective of civil society actors. The research finds that due diligence, in the shape of human rights risk assessments, is not subject to normative‐ethical/political‐strategic tensions, and can play a key role in the success of multistakeholder initiatives and the fight against child labor.

Carabetta, G & Hunter, R 2018, ''“Mate, Is Something Up?” Psychological Injury among Frontline Emergency Workers'', Australian Journal of Labour Law, vol. 31, no. 2, pp. 243-243.

Carabetta, G, Rowston-Wolcott, K, Fitzpatrick, Z & Plessas, C 2018, ''All Fun and Games Until Someone Gets Hurt: The Legal Limits to Liability for Participants in Australian Sport'', Australian Business Law Review, vol. 46, no. (5).

Chan, A, Clegg, S & Warr, M 2018, 'Translating Intervention: When Corporate Culture Meets Chinese Socialism', Journal of Management Inquiry, vol. 27, no. 2, pp. 190-203.
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Under socialist development, the contemporary Chinese Communist Party (CCP) refashions thought management with a changed message. The Party increasingly promotes Chinese cultural values, through a policy of designed corporate culture programs within state-owned and private enterprises. The culture is one that inculcates corporate cultural values “imported” from corporate culture discourses in the Western business world. A curious “translation of ideas” has occurred, ideas that have traveled from the Korean Peninsula and War, through the boardrooms of corporate America and into the mundane practices of the CCP, to build corporate culture. At the core of this culture are practices that Schein has termed coercive persuasion. This article discusses the role of coercive persuasion in two sites: (a) China’s state-owned enterprises and (b) private businesses and social organizations. We conclude that as ideas travel, they may change in substance, whereas in form and functionality, they remain surprisingly similar.

Chan, E & Wang, Y 2018, 'Rejecting options from large and small choice sets: the mediating role of confidence', European Journal of Marketing, vol. 52, no. 9/10, pp. 1845-1863.
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PurposeLiterature on choice has predominantly focused on selection decisions rather than rejection decisions. Research on rejection decisions has also only studied rejecting one option from two alternatives. This research aims to study the differences in decision confidence and satisfaction in rejection decisions between choice sets of small and large sizes.Design/methodology/approachThe authors conducted three behavioral experiments in which they first tested the overall effect (Experiment 1) and then found out whether regulatory focus (Experiment 2) and the attractiveness of options (Experiment 3) moderated it.FindingsThe authors observed that decision satisfaction increased when rejecting larger (vs smaller) choice sets. Decision confidence mediated it (Experiment 1). The effect was strongest when participants had a prevention focus (Experiment 2) and when they were rejecting relatively unattractive options (Experiment 3).Research limitations/implicationsThis research expands the understanding of how individuals make rejection-based decisions and in particular how individuals make choices for one option out of many as in the selection-based choice overload literature.Practical implicationsThe authors show how choice sets of varying sizes affect rejection decisions commonly faced by managers and consumers. This research provides implications for improving confidence and satisfaction, both of which are important elements of everyday decision-making, by suggesting that choice outcomes may dif...

Cheng, M & Foley, C 2018, 'The sharing economy and digital discrimination: The case of Airbnb', International Journal of Hospitality Management, vol. 70, no. 1, pp. 95-98.
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© 2017 Elsevier Ltd Digital discrimination has become a buzz word following the recent reports of racial and other discrimination associated with Airbnb. This issue is perceived to pose serious concerns with the rapid growth of the sharing economy. This research derives insights into digital discrimination through the lens of a series of online newspaper comments made in response to an article reporting Airbnb's new anti-discrimination policy. The data were analysed by using text-mining and co-stakeholder analysis. The visualized network and each stakeholder's surrounding discourse reveal that digital discrimination contains multiple layers and meaning constructions. This paper provides a starting point for tourism and hospitality researchers to contribute to the thinking around the digital discrimination with the rapid growth of the sharing economy.

Cheng, M & Foley, C 2018, 'Understanding the distinctiveness of Chinese Post-80s tourists through an exploration of their formative experiences', Current Issues in Tourism, vol. 21, no. 11, pp. 1312-1328.
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© 2017 Informa UK Limited, trading as Taylor & Francis Group. Chinese Post-80s (the Chinese equivalent of Generation Y) are a distinct generation that emerged during a period of rapid political, social and economic change under Deng Xiaoping’s policy exploration with capitalism. Chinese Post-80s demonstrate higher levels of both complexity and sophistication in their tourist behaviours when compared with earlier generations of Chinese tourists yet their distinctiveness has been largely ignored in tourism research. Underpinned by generational cohort theory, this study explores the formative experiences of Chinese Post-80s and provides insights into the way these experiences have shaped this generation and their outbound travel. These formative experiences include Reform and Open Policy, One Child Policy and Education Reforms. Two discrete groups: “made in China” and transnational Chinese Post-80s tourists have been identified. We argue that while Chinese Post-80s tourists may share many aspects in common with their Western counterparts, this generation presents its distinctiveness due to its emergence from a specific sets of events with China’s rapid change that make Chinese Post-80s different from any generation in the global environment, creating new academic inquiries for established theories of generational studies. This nuanced understanding of Chinese Post-80s tourists has profound implications for theory and practice in the context of Chinese outbound travel.

Cheng, M, Edwards, D, Darcy, S & Redfern, K 2018, 'A Tri-Method Approach to a Review of Adventure Tourism Literature: Bibliometric Analysis, Content Analysis, and a Quantitative Systematic Literature Review', Journal of Hospitality & Tourism Research, vol. 42, no. 6, pp. 997-1020.
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This article provides an objective, systematic, and integrated review of the Western academic literature on adventure tourism to discover the theoretical foundations and key themes underlying the field by combining three complementary approaches of bibliometric analysis, content analysis, and a quantitative systematic review. A total of 114 publications on adventure tourism were identified that revealed three broad areas of foci with adventure tourism research: (1) adventure tourism experience, (2) destination planning and development, and (3) adventure tourism operators. Adventure tourism has an intellectual tradition from multiple disciplines, such as the social psychology of sport and recreation. There is an underrepresentation of studies examining non-Western tourists in their own geographic contexts or non-Western tourists in Western geographic contexts. Our findings pave ways for developing a more robust framework and holistic understanding of the adventure tourism field.

Chowdhury, MMH, Umme, NJ & Nuruzzaman, M 2018, 'Strategies for Mitigating Supply-Side Barriers in the Apparel Supply Chain: A Study on the Apparel Industry of Bangladesh', Global Journal of Flexible Systems Management, vol. 19, no. S1, pp. 41-52.
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© 2018, Global Institute of Flexible Systems Management. With the increasingly complex business environment, supply chain managers are required to mitigate both upstream (supply-side) and downstream (demand-side) barriers in order to remain competitive. Failure to address both supply- and demand-side barriers carries far reaching consequences which can have a significant impact on the performance of the whole supply chain. While a substantial number of studies have been undertaken on supply chain barriers to performance, research on prioritizing supply-side barriers to select best mitigation strategies is rare, especially in the context of sourcing from low-cost countries. Hence, the objective of this research is to identify the supply-side barriers and the corresponding mitigation strategies in the context of the apparel industry in Bangladesh by applying an analytical hierarchy process and quality function deployment method. This study finds that long lead time, interruption in utility supply as well as on-time supply problems are the most prioritized supply-side barriers. In order to address these barriers, the most important strategies are efficiency in planning, quick response and commitment for meeting on-time delivery. The implications of findings of the research are also discussed.

Clegg, S, Geppert, M & Hollinshead, G 2018, 'Politicization and political contests in and around contemporary multinational corporations: An introduction', Human Relations, vol. 71, no. 6, pp. 745-765.
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This article looks at core arguments in international business, organization studies and surrounding academic fields that focus on the study of politicization and political contests in and around multinational corporations (MNCs). Two evident streams of debate are identified. Equally evident is that these streams hardly connect. One stream is mainly interested in studying politicization from the outside, whereas the other is mainly interested in politicization from within. As a way of connecting both streams, we introduce the circuits of power framework. Next, we introduce the contributions of our Special Issue, followed by concluding comments which distinguish five emergent themes. First, we show how the application of the circuits of power framework sheds new light on the study of political contests of MNCs. Second, we highlight that the role of nation states has not lost its significance as, for example, political corporate social responsibility (CSR) approaches would have us believe. Third, dominant ideologies play an important role in establishing and controlling circuits of power in and around MNCs. Fourth, it is vital to take labour issues into account in this field of study. Fifth, there is increasing evidence that asymmetric and hierarchical forms of organizing do not disappear in new MNC network forms.

Clegg, S, Killen, CP, Biesenthal, C & Sankaran, S 2018, 'Practices, projects and portfolios: Current research trends and new directions', International Journal of Project Management, vol. 36, no. 5, pp. 762-772.
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© 2018 Elsevier Ltd and Association for Project Management and the International Project Management Association Project portfolio management (PPM) bridges strategy and project management. Traditional research in PPM has primarily investigated the rational, top-down and structural aspects of strategizing. By doing so, it has failed to focus on the underlying practices that are triggered by the strategy and how these practices frame strategy implementation. Practice-based research provides a methodological lens to explore the reality of strategic enactment through the project portfolio. Practice-based perspectives are under-represented in PPM research; therefore the aim of this paper is to provide an agenda for further practice-based research in PPM. Central to this agenda is a concern with various aspects of practice, including its discursivity, representation, dynamic capabilities, leadership and materiality.

Clegg, SR 2018, 'Reading Bauman and Retrotopia', Scandinavian Journal of Management, vol. 34, no. 4, pp. 354-363.
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The work of Zygmunt Bauman, insofar as it addressed the organizational world, saw it initially as a total institution, one in which the organization, as a specific entity defined by those activities it envelops, was focused on the central task of liquidation (Bauman, 1989). du Gay (2002) critically interrogated the bureaucratic character of this total institution in an influential thesis that ‘praised’ bureaucracy as a normative ideal of modernity. It is not, however, this debate with the ghost of Max Weber that has been of most concern to contemporary management and organization studies. Rather, it a later image of organization as decomposing, fragmenting, opening, reforming and deforming. In a word, organization is becoming more ‘liquid’, such that boundaries, choices and control are shifting in the direction of increasing fluidity and plurality. Key themes that are identified are those of liquid society, composing liquid ethics, liquid dynamics, liquid selves and liquid spaces and aesthetics. There are, however, outer limits to liquid modernity as they are enacted in terms of myths that Bauman refers to as leading to Retrotopia: a sickly nostalgia for an imagined past as a source of inspiration, a mythical utopia, where things were better managed and organized. Thus, the outer limit of a liquid society becomes a retrospective and backward looking utopia: Retrotopia, a myth whose contours are outlined and whose implications for management and organization studies are expounded.

Cohen, A & Ballouli, K 2018, 'Benefits of Writing for Passion, not for Promotion', Sport & Entertainment Review, vol. 4, no. 1, pp. 20-23.

Cohen, A & Ballouli, K 2018, 'Exploring the cultural intersection of music, sport and physical activity among at-risk youth', International Review for the Sociology of Sport, vol. 53, no. 3, pp. 350-370.
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Although sport can serve as a valuable mechanism for social change, this does not imply it can single-handedly solve large-scale problems; rather, sport should be utilized with passionate leadership, efficient and innovative program design, and ancillary cultural enrichment activities to achieve optimal results. This research was motivated by developments in some marginalized and at-risk communities where several sport-for-development programs have started to incorporate music to enhance the appeal and impact of sport interventions. The purpose of this study was to evaluate the use of hip-hop and sport by one sport-for-development program to educate and improve the lives of inner-city youth in Harlem. Data were collected by interviewing key stakeholders of the program, including participants, workshop leaders, staff, and upper-level executives along with onsite observations. Results of our investigation highlighted the cultural influence of music and sport within a local demographic and a sport-for-development initiative aimed to appeal to both local at-risk youth and key community stakeholders.

Collins, J & Norman, H 2018, 'Indigenous entrepreneurship and indigenous employment in Australia', Journal of Australian Political Economy, vol. 2018, no. 82, pp. 149-170.

Cortese, C & Wright, C 2018, 'Developing a Community of Practice: Michael Gaffikin and Critical Accounting Research', Abacus, vol. 54, no. 3, pp. 247-276.
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This paper demonstrates the role of a community of practice in academic endeavour, focusing on the influence of place and the role of thought leaders in guiding academic development. This is illustrated with reference to the influence of Emeritus Professor Michael Gaffikin in establishing a critical accounting community of practice at the University of Wollongong (UOW) through his PhD supervisions. Social network analysis (SNA) is used to visualize the 43 PhD supervisions undertaken by Gaffikin during his career, and subsequent PhD supervisions of his students, and students of those students. SNA illustrates the structure of relationships, and the paths through which scholars learnt from one another, which we combine with qualitative analysis of recollections, acknowledgments, and doctoral theses. We demonstrate the role of Gaffikin, as the intellectual thought leader, and UOW, as the intellectual place, in the development of the critical accounting community of practice. The development of critical accounting scholarship was a function of Gaffikin's intellectual and professional leadership, which he executed through PhD supervision, the annual Doctoral Consortium, and his direction at UOW. This paper highlights the importance of local communities for the development of research agendas, and the influence of PhD supervisors on the professional development of students.

Cunha, MPE, Cardona, MJ, Clegg, S, Gomes, JFS, Matallana, M, Rego, A & Sánchez, ID 2018, 'Through the looking glass: leader personhood and the intersubjective construction of institutions', Journal of Political Power, vol. 11, no. 3, pp. 378-402.
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Institutions have been mainly understood in a dualistic way: as abstract, macro cultural logics, or as inhabited socio-cultural sites. This form of dualism divided people into cognitive cultural dopes or persons with a heart. Scholars are now trying to overcome dualistic modes of thinking about people in institutions, through the consideration of the persons as whole human beings. In this new theoretical approach, it is crucial to understand how institutions frame individual action and how individuals shape institutions. We study this duality by considering the lived experience of Colombia’s presidential transition period from Uribe to Santos in the decade of the 2010s.

Cunha, MPE, Vieira, DV, Rego, A & Clegg, S 2018, 'Why does performance management not perform?', International Journal of Productivity and Performance Management, vol. 67, no. 4, pp. 673-692.
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PurposeThe purpose of this paper is to ask why poor performance management practices persist in Portugal, in the middle of claims to increase productivity.Design/methodology/approachAn inductive micro-practice analysis is used to understand barriers to management practice that do not require massive institutional changes.FindingsThe practice of performance management in Portugal typically displays three weaknesses: (1) insufficient planning (2) process and integrity issues, and (3) a non-meritocratic logic.Research limitations/implicationsThe paper discusses the important topic of persistence of bad practices, showing how institutionalized patterns might be difficult to eradicate even they are suboptimal.Practical implicationsThe authors identity key issues in the functioning of performance management, therefore helping managers in developing remedies to improve the quality of their practice.Originality/valueThe paper explains the persistence of bad management practice whose continuity hinders not only organizations’ effectiveness but also that of their members.

Darcy, S & Burke, PF 2018, 'On the road again: The barriers and benefits of automobility for people with disability', Transportation Research Part A: Policy and Practice, vol. 107, pp. 229-245.
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© 2017 Elsevier Ltd The UN Convention on the Rights of Persons with Disability (PWD) has been signed by over 160 nations to achieve greater social participation, with public and private transport clearly identified as an area to improve accessibility. Whilst the majority of scholarly work has focused on public transport needs, less research has examined the barriers or benefits of access to private modified vehicles for PWD. In this exploratory study, a Delphi technique with health experts, researchers, drivers and funding agencies developed an instrument to examine the barriers and benefits of access to private modified vehicles for PWD. An online survey was completed by 287 drivers and carers to report on barriers to private modified vehicles, whilst a sub-set of 190 drivers with access to a private modified vehicle reported on experientially derived benefits. A factor analytic approach identified how financial and informational barriers vary with respect to several characteristics including disability type and level of support needs. Factors relating to independence, social and recreational benefits are perceived as more valued experientially derived benefits relative to benefits relating to employability and ability to enjoy downtime. Benefits in the form of independence are greater among drivers and owners, those with an acquired condition, less complex mobility and everyday support needs, whilst little difference emerged in terms of the social and downtime benefits. The findings inform policy development and funding opportunities to provide insight and evidence into the barriers, but also benefits and variation in private transport needs among PWD.

Dille, T, Söderlund, J & Clegg, S 2018, 'Temporal conditioning and the dynamics of inter-institutional projects', International Journal of Project Management, vol. 36, no. 5, pp. 673-686.
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This paper presents an in-depth and processual case study of a major infrastructural innovation project involving diverse private and public-sector organizations. The case study shows how organizing developed recursively in response to diverging temporal requirements, induced by the temporal institutional complexity facing the project. We introduce the idea of temporal conditioning to demonstrate how large-scale temporary organizations dynamically cope with conflicting temporal institutional requirements by making use of three strategies: (1) temporal avoidance, (2) temporal splitting, and (3) temporal matching. With its focus on the emergence of the project, this paper adds to our understanding of the dynamics of organizing in temporary and institutionally pluralistic settings – settings that put greater pressures on our ability to deal with conflicting institutional requirements pertaining to time and timing. Accordingly, we offer a new perspective on the dynamics of large-scale projects and how they respond to a particular kind of institutional complexity.

Domínguez Vila, T, Alén González, E & Darcy, S 2018, 'Website accessibility in the tourism industry: an analysis of official national tourism organization websites around the world', Disability and Rehabilitation, vol. 40, no. 24, pp. 2895-2906.
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© 2017, © 2017 Informa UK Limited, trading as Taylor & Francis Group. Purpose: To analyze the accessibility of official national tourism organization websites of countries around the world, in order to establish possible common patterns and rankings of those with exemplary practice through to those with the highest number of issues. The purpose for undertaking such an analysis is to provide a quasi-indicator of inclusive organizational practice for online accessibility for both destination managers and their accessible tourism consumers–domestic and overseas people with disability visiting the websites. Method: The official tourism websites of 210 countries included in the latest World Tourism Organization report were analyzed. A website accessibility evaluation tool (website accessible test) was used in the analysis, according to AA and AAA levels of conformance to Web Content Accessibility Guidelines 2.0 requirements. Results: Different patterns compliance to Web Content Accessibility Guidelines 2.0 were established for the clusters, which were rather similar for both AA and AAA conformance levels. The main issues in the least accessible websites were also identified, mainly focused on the following guidelines: navigable, compatible, adaptability, text alternatives and also referred to other assistive technologies. Conclusions: Once the main issues were established several alternatives are suggested to address them, such as implementing more prescriptive laws and regulations, complying with mandatory benchmark standards and/or having external agencies audit website designs. However, in addition to using benchmark standards, efforts to improve this situation should also be made by programmers, who should also rely on preexistent experiences and develop more dynamic knowledge. This knowledge may include text alternatives for any nontext content; creation of content that can be presented in different ways without losing information; provide ways to help ...

Evans, JR, Wilson, R, Coleman, C, Man, WYN & Olds, T 2018, 'Physical activity among indigenous Australian children and youth in remote and non-remote areas', Social Science & Medicine, vol. 206, pp. 93-99.
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© 2018 Sport and physical activity (PA) hold particular significance in Australian Indigenous communities, and have the potential to address many of the health and education challenges faced by Indigenous communities. Optimal levels of PA are an important foundation in efforts to build healthy communities and reduce social disadvantage experienced to date. Yet little evidence relating to the current levels of PA within these communities, or the relationship between PA and outcomes, has been available. Drawing on national survey data from the Australian Bureau of Statistics, we examine levels of PA in the Australian Aboriginal and Torres Strait Islander Health Survey 2012-13. These data describe PA levels among Indigenous Australians, aged 5–17 years, in remote and non-remote communities. We also examine the relationship between PA and participation in education and self-reported health among 15–17 year olds. Overall, participation rates appear to be high, with 64–84% of youth reporting at least 60 min of PA on the previous day. A gender gap was also evident, with lower levels of activity among girls. PA decreased with age, particularly at or around the age of puberty. There were no significant associations between PA and either self-reported health or engagement in study. There was a relationship between high PA and low area-level socio-economic status in remote areas, but no association in non-remote areas. The differences between remote and non-remote areas highlight the importance of disaggregated analysis of Indigenous populations and are consistent with qualitative studies identifying locally contextualised factors influential in promoting PA.

Foley, C, Grabowski, S, Small, J & Wearing, S 2018, 'Women of the Kokoda: From Poverty to Empowerment in Sustainable Tourism Development', Tourism Culture & Communication, vol. 18, no. 1, pp. 21-34.
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The purpose of this article is to explore the power dynamics negotiated by women in local communities in Papua New Guinea (PNG) as they stake a claim in the development of sustainable tourism that is emerging along the Kokoda Track. The traditional understanding of power dynamics has been the 'power as domination' perception, which attributes authority to dominant actors who exercise control over others. To comprehend the women's role in the development of ecotrekking along the Kokoda Track, we offer an alternative understanding of power struggle by invoking Foucault's notions of power and Gidden's structuration perspective. By applying these two philosophies, we illustrate how strategies of dominance, negotiation, and resistance are interwoven into day-to-day social interactions between women, men, tourism operators, and local communities. The particular focus of this article is on microbusiness projects along the track, a strategy pursued by the Kokoda Development Program. Women in the communities were generally happy to be supported to establish their own tourism businesses. This is particularly significant as women have traditionally had fewer opportunities than men to make money from trekkers: the main income from tourists into the villages has been through portering services, a predominately male activity. The article concludes with a discussion of the implications of this analysis for the empowerment of women in rural and remote communities through sustainable tourism development.

Frawley, S, Favaloro, D & Schulenkorf, N 2018, 'Experience-Based Leadership Development and Professional Sport Organizations', Journal of Sport Management, vol. 32, no. 2, pp. 123-134.
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In recent years, there has been a significant interest around leadership development practices within the field of management. Leadership development is particularly important within the highly competitive sport industry, where leadership performance is under constant and ever-increasing scrutiny. For sport organizations, strong leadership can be a source of significant competitive advantage, and hence, increased focus on leadership and investment into the development of talent has occurred. However, there has been a surprising lack of scholarly research into leadership and the associated processes within the sport management field, particularly from an Australian perspective. This paper addresses this gap as it examines the nature of experience-based leadership development practices within three of Australia’s leading professional sport organizations. Following a qualitative multicase study approach, the thematic analysis of 15 in-depth semistructured interviews with members of the senior executive of each case organization suggested that the national sport organizations placed significant emphasis on experience-based opportunities as a way of developing their workforce. Via the adoption of McCall’s experience-based leadership development framework, four main themes emerged: the importance of experience-based opportunities for leadership development; leadership development through involvement and exposure to experiences; networking opportunities gained from experienced-based exposure; and the relationship between on-the-job experience and formal leadership education. These findings extend our knowledge of current leadership development and practices implemented in national sport organizations and highlight the importance of effective leadership within highly competitive sport markets. Based on these findings, implications are provided for current practice illustrating the benefits that an experience-based approach to leadership development with...

Fujak, H, Frawley, S, McDonald, H & Bush, S 2018, 'Are Sport Consumers Unique? Consumer Behavior Within Crowded Sport Markets', Journal of Sport Management, vol. 32, no. 4, pp. 362-375.
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Sport consumers and markets have traditionally been thought to exhibit unique behaviors from traditional consumer products, particularly in respect to perceptions of loyalty. Yet, despite sport landscapes becoming increasingly crowded, there has been scant research measuring consumers’ repeat behavior in the context of the dense sports market. Through this research, we address this gap by applying Dirichlet modeling against the behaviors of 1,500 Australian sport consumers. Two questions are explored: First, do sport attendance markets exhibit purchase characteristics distinct from typical consumer markets? Second, do consumers treat sport leagues as complimentary or substitutable goods? The results provide evidence that consumer patterns within the sport attendance market are consistent to other repeat-purchase consumer markets. This finding further diminishes the long-held notion that sport requires unique methods of management. Furthermore, it was found that fans consume sport teams as complimentary products. As sport teams largely share their fans with other teams, practitioners must reorient their expectations around fan loyalty.

Gaim, M, Wåhlin, N, e Cunha, MP & Clegg, S 2018, 'Analyzing competing demands in organizations: a systematic comparison', Journal of Organization Design, vol. 7, no. 1, pp. 1-16.
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Organizational scholars have shown increasing interest in the ways in which managers enact and respond to competing demands and the tensions they prompt as constitutive elements of their organizations. There is now a proliferation of conceptualizations of such competing demands that can be somewhat confusing. We will enhance conceptual clarity by identifying seven constitutive empirical characteristics of competing demands: these consist of the existence of dyadic relations, contradiction, interrelatedness, complementarity, compatibility, simultaneity, and the existence of push-pull forces. We construct a comparative classification of competing demands using these characteristics as our distinguishing features. The result is a more nuanced understanding of how managers approach competing demands that can help scholars to minimize arbitrariness, interpret results, and compare contributions in the area in a much-needed step toward understanding and designing organizations.

Gillovic, B, McIntosh, A, Cockburn-Wootten, C & Darcy, S 2018, 'Having a voice in inclusive tourism research', Annals of Tourism Research, vol. 71, pp. 54-56.
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Gillovic, B, McIntosh, A, Darcy, S & Cockburn-Wootten, C 2018, 'Enabling the language of accessible tourism', Journal of Sustainable Tourism, vol. 26, no. 4, pp. 615-630.
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© 2018 Informa UK Limited, trading as Taylor & Francis Group. The growing body of literature on “accessible tourism” lacks a critical scholarly debate around its specific language use and nomenclatures. To fill this gap, this paper provides a first examination of language. Language provides a unique capability to resist, strengthen and reframe identities of individuals and groups, yet can also reinforce, weaken and perpetuate dominant worldviews of disability. A content analysis examined previous accessible tourism literature with results illustrating that diversity exists amongst the varying terminologies adopted by scholars. Terms were employed loosely, inconsistently and interchangeably, euphemistically with erroneous understandings and nuances. The paper concludes with critical discussion about the power of researchers to (re) produce oppression through language that maligns and misrepresents, or to (re) conceptualise and (re) construct the world we live in with liberating language that facilitates positive social change.

Guo, B, Pang, X & Li, W 2018, 'The role of top management team diversity in shaping the performance of business model innovation: a threshold effect', Technology Analysis & Strategic Management, vol. 30, no. 2, pp. 241-253.
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Harris, R & Schlenker, K 2018, 'An Exploratory Study of 'Best Practice' in Environmentally Sustainable Event Management in Australian Public Events', Event Management, vol. 22, no. 6, pp. 1057-1071.
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This study seeks to provide insights into 'best practice' in the area of environmentally sustainable event management in Australian public events. In performing this role, it aims to: determine forces acting to drive engagement with environmental management practices; identify the key challenges event owners and managers face in seeking to adopt such practices; determine types of environmentally sustainable practices currently in use; establish how events are measuring their environmental performance; and identify those factors serving to facilitate or inhibit engagement by events with an environmental agenda. The article begins with a literature review of research germane to the study, along with an overview of the methodology employed. Key findings emerging from the application of this methodology suggest that actions in this area: have increasingly become an aspect of overall event planning; target multiple areas with the potential to generate environmental impacts; are driven primarily by organizer values and attendee and community expectations; and face constraints linked largely to the availability of resources, expertise, and time. This article acknowledges that the planning and delivery of environmentally sustainable events has become one of the critical challenges facing public event management, and as such it seeks to make a meaningful contribution to both the growing academic literature in this area, and equally importantly, to industry practice.

Heizmann, H, Fee, A & Gray, SJ 2018, 'Intercultural Knowledge Sharing Between Expatriates and Host-country Nationals in Vietnam: A Practice-based Study of Communicative Relations and Power Dynamics', Journal of International Management, vol. 24, no. 1, pp. 16-32.
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© 2017 Elsevier Inc. We examine the communicative enabling practices and power dynamics of intercultural knowledge sharing relationships between Australian expatriates and host-country nationals from a practice-based theoretical perspective. Drawing on the results of an empirical field study, including interviews with 20 Australian expatriates and 23 Vietnamese host-country nationals, we identify three discrete phases of the relationships: (1) relationship building, (2) reciprocal learning and (3) knowledge co-construction. These stages provide the basis for a theoretical model and propositions that articulate specific communicative practices of both expatriates and host country nationals in developing and maintaining productive knowledge sharing relationships. Central to this is a dynamic process of power renegotiation between expatriates and host-country nationals that goes beyond prescriptive notions of 'power distance'. Our findings extend current (expatriate-centred) research by showing how effective (two-way) KS relations are constituted through the discursive practices of both HCNs and expatriates in ways that are complementary, mutually reinforcing, and transformational.

Jung, K, Dalton, B & Willis, J 2018, 'From patriarchal socialism to grassroots capitalism: The role of female entrepreneurs in the transition of North Korea', Women's Studies International Forum, vol. 68, no. May -June, pp. 19-27.
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© 2018 Elsevier Ltd Since the collapse of North Korea's command economy in the 1990s, a large number of women have become entrepreneurs. This remarkable feature of North Korean marketisation cannot be adequately explained by female entrepreneur (FE) deficit premises, which highlight women's supposed shortcomings in what is considered a male enterprise. Based on in-depth interviews with female North Korean defectors, and viewing entrepreneurship as a catalyst for socio-cultural change, this paper questions how FEs emerged in North Korea and whether women's market participation influences gender relations, or attitudes toward the North Korean regime. There have been noticeable changes in gender roles, son preference and choice of marriage partners. Our findings suggest that female entrepreneurship has the potential to both challenge and support the North Korean system. This research significantly advances scholarship on gender and entrepreneurship by adopting a constructionist approach to gender and transcending the prevalence of descriptive analysis of gendered entrepreneurial practices.

Kaine, S & Boersma, M 2018, 'Women, work and industrial relations in Australia in 2017', Journal of Industrial Relations, vol. 60, no. 3, pp. 317-336.
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Throughout 2017, public interest, parliamentary debate and academic research about women, work and industrial relations centred around a few key themes: pay and income inequality, health and well-being at work and the intersection of paid and unpaid work. These themes were identified in three related yet distinct mediums: the media, parliamentary debate and academic literature. Automated content analysis software was used to assist in the thematic analysis of media articles and the House of Representatives Hansard, supplemented by a manual analysis of relevant academic publications. A thematic overlap was evident across the three datasets, despite the time lag associated with academic research and publication. This is a significant finding, emphasising that the inequalities experienced by women in the labour market are long term and entrenched.

Katic, M & Agarwal, R 2018, 'The Flexibility Paradox: Achieving Ambidexterity in High-Variety, Low-Volume Manufacturing', Global Journal of Flexible Systems Management, vol. 19, no. S1, pp. 69-86.
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The ability to simultaneously increase operational efficiency and undertake organisational innovation has become a cornerstone for the long-term prosperity of organisations. For manufacturing small-to-medium-sized enterprises (SMEs) that produce a high variety of customised products at low volumes (HVLV), achieving this so-called organisational ambidexterity poses significant challenges. HVLV manufacturers are designed to facilitate maximum flexibility in the manufacturing system; however, it is this same flexibility that can hinder the ability of a HVLV manufacturer to achieve organisational ambidexterity—bringing to light an apparent trade-off between two seemingly contradictory objectives. Hence, in this paper, we investigate the relationship between flexibility and ambidexterity in the context of HVLV manufacturing as well as the use of different management practices to manage this relationship. We construct a conceptual model by adopting a paradox-based view of tensions using insights from an extensive literature review. Building off the contributions of paradox and organisation theory, this conceptual model demonstrates the multi-dimensional and dynamic nature of tensions between flexibility and ambidexterity as they manifest as much from salient factors (regarding social phenomena and individual cognition) as they are from latent factors (through the complex interactions of organisational elements). By moving beyond the dominant paradigm of efficiency-driven research in HVLV manufacturing, we provide managers with unique insights into the role flexibility plays in achieving ambidexterity to help facilitate better informed decisions taken by them. Further theoretical and practical implications are discussed as well as potential areas for further research.

Kaya, E 2018, 'Touristification of industrial waterfronts: The Rocks and Darling Harbour', International Journal of Social and Business Sciences, vol. 12, no. 2, pp. 237-243.

Krivokapic-Skoko, B, Reid, C & Collins, J 2018, 'Rural cosmopolitism in Australia', Journal of Rural Studies, vol. 64, pp. 153-163.
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Lewis, C & Wilson, R 2018, '“Globally adept citizens?”: Varying conceptions of generic graduate attributes by high school career advisers', Australian Journal of Career Development, vol. 27, no. 1, pp. 9-19.
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Research on the conceptions of generic graduate attributes has focused on employers and higher education institutions and finds inconsistent conceptions and differing values attributed to them. Little work exists surrounding those charged with advising prospective students. Adopting phenomenographic methodology, this research establishes conceptions of generic graduate attributes held by Australian career advisers in NSW secondary schools: defining and describing two outcome spaces by which generic graduate attributes are understood. Advisers see generic graduate attributes as close to personal qualities, strongly related to employment, or important for self-development. Advisers value generic graduate attributes as “minimal” or “valid”. The hierarchical nature of the categories, and dichotomy of views on valuing generic graduate attributes, demonstrate varying conceptions, ranging from simplistic to an advanced understanding surpassing those found in the policies of employers and universities. The variation suggests those charged with advising future generations do not share a common understanding of generic graduate attributes and raises critical implications for research, policy, and practice.

Lu, D, Ding, Y, Asian, S & Paul, SK 2018, 'From Supply Chain Integration to Operational Performance: The Moderating Effect of Market Uncertainty', Global Journal of Flexible Systems Management, vol. 19, no. S1, pp. 3-20.
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This research examines the moderating effect of market uncertainty on the causal effects from supply chain integration to operational performance of a typical supply chain. Based on an extensive and critical literature review, two exploratory conceptual hypotheses have been developed for the nonlinear relationship between the supply chain integration and operational performance of the original equipment manufacturer, and how may that relationship be moderated by a specific construct of market uncertainty. Empirical survey instrument has been designed and applied to gather the data from a wide spectrum of automotive industry in China. Confirmative factor analysis and threshold regression analysis were used as the primary research methodology to test the hypotheses. We find strong support to the hypotheses from the empirical evidence, which leads to the finding that the relationship between the supply chain integration and operational performance is ‘nonlinear’, and the ‘nonlinearity’ can be significantly moderated by the market uncertainty as one of the key environmental factors for the supply chain. This study extends the current literature by contributing for the first time the discussion of an analytical model that represents the causal effects from supply chain integration to its operational performance with respect to the market uncertainty as a moderating factor.

Lu, JW, Li, W, Wu, A & Huang, X 2018, 'Political hazards and entry modes of Chinese investments in Africa', Asia Pacific Journal of Management, vol. 35, no. 1, pp. 39-61.
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Mack, M, Schulenkorf, N, Adair, D & Bennie, A 2018, 'Factors influencing the development of elite-level sports officials in Australia: the AFL, ABA and FFA', Sport in Society, vol. 21, no. 9, pp. 1240-1257.
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© 2017, © 2017 Informa UK Limited, trading as Taylor & Francis Group. Previous research into sports officiating at the elite level has primarily focused on factors that impact negatively on sports officials, including experiences of abuse, time pressures and fear of failure. However, factors that have positively influenced the development of elite officials have largely been neglected. This is problematic, as a better knowledge about how elite officials progress to top-tier competitions may improve officiating performance and role satisfaction. This study therefore, aims to identify factors that work positively for individuals who seek to reach elite levels of sport officiating. This is important because it can assist our understanding of how to create a positive environment for the development of young officials, thereby helping with role satisfaction, improved chances of retention and, where appropriate, pathways into career development at the elite level of sport. The context for this study is Australia, with a focus on national competitions in basketball, football (soccer) and Australian Rules football as representative samples for referees and umpires.

Major, M, Conceição, A & Clegg, S 2018, 'When institutional entrepreneurship failed', Accounting, Auditing & Accountability Journal, vol. 31, no. 4, pp. 1199-1229.
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PurposeThe purpose of this paper is to demonstrate the role of power relations in initiating and blocking accounting change that involves increased “responsibilisation” and “incentivisation”, and to understand how institutional entrepreneurship is steered by power strategies.Design/methodology/approachAn in-depth case study was carried out between 2010 and 2015 in a cardiothoracic surgery service (CSS) where a responsibility centre was introduced.FindingsIntroducing a responsibility centre within a CSS led to a change process, despite pressures for stability. The institutionalisation of change was conditioned by entrepreneurship that flowed through three circuits of power. Strategies were adapted according to changes in exogenous environmental contingencies and alterations in the actors’ relationships.Originality/valueThe contributions of the paper are several: first, it demonstrates that the existing literature discussing the implementation of responsibility centres cannot be isolated from power issues; second, it expands understanding of the power dynamics and processes of institutional entrepreneurship when implementing accounting change; third, it shows how change introduced by exogenous political economic events structured organisational circuits of power and blocked the introduction of the change initiative.

McKercher, B & Darcy, S 2018, 'Re-conceptualizing barriers to travel by people with disabilities', Tourism Management Perspectives, vol. 26, pp. 59-66.
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© 2018 Elsevier Ltd This paper proposes a four-tiered hierarchy to understand better the nature and effects of barriers, constraints and obstacles to travel faced by people with disabilities. Previous studies tended to aggregate barriers into a single group and further, some research associated barriers faced by all tourists as being unique to people with disabilities. The failure to recognise the complex, yet subtle interplay between tourism and different types of barriers results in the tendency to see people with disabilities as a homogeneous group where a one size fits all solution applies. In reality, they are a heterogeneous cohort who face the same types of barriers as everyone, some barriers that are common to all people with disabilities, those that are unique to each disability dimension and specific impairment effects that are individualistic.

Mikkelsen, EN & Clegg, S 2018, 'Unpacking the Meaning of Conflict in Organizational Conflict Research', Negotiation and Conflict Management Research, vol. 11, no. 3, pp. 185-203.
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AbstractIn this conceptual essay, we review the field of organizational conflict to unpack how it has been constructed genealogically and with what consequences by investigating three major shifts in theorization that have occurred over the past six decades. First, a move away from viewing conflict as dysfunctional to viewing it as constructive. Second, a shift from normative prescriptions to descriptions of what disputants do in conflict. Third, a shift from psychological functional analyses to studying conflict as an organizational phenomenon. We find that three distinct and essentially contested conceptions frame studies of conflict at work: conflict as a distinct behavioral phenomenon, conflict as an instrumental means of achieving something else, and conflict as a social construction contingent on how reality is perceived. This conceptual essay adds to current thinking in organizational conflict research by emphasizing how philosophical and political assumptions about conflict can be seen to have framed knowledge production within the field when it is viewed historically.

Mittal, N, Agarwal, R & Selen, W 2018, 'Value creation and the impact of policy interventions: Indian LPG supply chain case study', The International Journal of Logistics Management, vol. 29, no. 1, pp. 64-89.
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PurposeThe purpose of this paper is to demonstrate the development of key supply chain capabilities in the Indian public sector-run liquefied petroleum gas (LPG) supply chain. This case study has relevance to emerging markets grappling with problems caused by monopolies and subsidies. Furthermore, this case study not only aims to improve operations of the LPG supply chain, but also re-designs its supply network to meet customers’ expectations. It illustrates value creation through growth in non-domestic sales, a reduction in consumption of subsidized LPG as a consequence of better understanding of customer needs and customer diversity, process re-engineering and deployment of ICT systems, and change management and capability building across various LPG stakeholders.Design/methodology/approachAn interpretive research methodology is applied, using an illustrative single case study of the Indian public sector-run LPG supply chain. The research methodology is iterative and exploratory in nature, consisting of a back and forth process between extant literature and the field, as well as in-depth discussions/interviews with senior management, distributors, and consumers.FindingsKey supply chain capabilities of an integrated and seamless ICT system, detection and blocking of duplicate/ghost connections, the capping of entitlements, and coordination and collaboration across various stakeholders result in value creation for all stakeholders. When such collaboration across stakeholders’ spans both vertically and horizontally through the supply chain, change management and capability building drive value creation through policy interventions and initiatives.

Moktadir, MA, Ali, SM, Rajesh, R & Paul, SK 2018, 'Modeling the interrelationships among barriers to sustainable supply chain management in leather industry', Journal of Cleaner Production, vol. 181, pp. 631-651.
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© 2018 Elsevier Ltd The leather industry of Bangladesh is facing considerable amounts of pressure to adopt sustainable supply chain management (SSCM). While there are some studies that have examined barriers to SSCM practices in developed and developing countries in various domains, these are not necessarily applicable to the Bangladeshi leather industry. To bridge this gap, it is crucial to identify most influential barriers to SSCM practices, particularly in the context of developing economies. Therefore, this study identifies such barriers and examines the causal relationships between them with an aim to facilitate the effective implementation of SSCM in the Bangladeshi leather processing industry. Thirty-five barriers to SSCM implementation were identified through a detailed literature review and a survey of leather processing industry experts. Among them, the most common 20 barriers were selected with the help of industry experts. Then, a blended, grey-based Decision Making Trial and Evaluation Laboratory (DEMATEL) approach was utilized to examine their interrelationships. The results demonstrate that nine barriers could be classified as “causal” and eleven as “influenced”. ‘Lack of awareness of local customers in green products’ and ‘lack of commitment from top management’ took high priority in the causal group. ‘Lack of reverse logistics practices’ and ‘Outdated machineries’ were the most influenced barriers. This research uses a leather processing company as a case study for demonstrating the proposed model. The findings aim to support the leather processing industry in a structural way, so that industrial managers can identify the most influential barriers and work to eliminate them. This study may be useful to stakeholders to achieve sustainable development.

Moktadir, MA, Rahman, T, Rahman, MH, Ali, SM & Paul, SK 2018, 'Drivers to sustainable manufacturing practices and circular economy: A perspective of leather industries in Bangladesh', Journal of Cleaner Production, vol. 174, pp. 1366-1380.
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© 2017 Elsevier Ltd Sustainable manufacturing practices and the circular economy have recently received significant attention in academia and within industries to improve supply chain practices. Manufacturing industries have started adopting sustainable manufacturing practices and a circular economy in their supply chain to mitigate environmental concerns, as sustainable manufacturing practices and a circular economy result in the reduction of waste generation and energy and material usage. The leather industry, in spite of it contributing remarkably to a country's economic growth and stability, does not bear a good image because of its role in polluting the environment. Therefore, the leather industries of Bangladesh are trying to implement sustainable manufacturing practices as a part of undertaking green supply chain initiatives to remedy their image with the buyer and to comply with government rules and regulations. The main contribution of this study is to assess, prioritize and rank the drivers of sustainable manufacturing practices in the leather industries of Bangladesh. We have used graph theory and a matrix approach to examine the drivers. The results show that knowledge of the circular economy is paramount to implementing sustainable manufacturing practices in the leather industry of Bangladesh. This study will assist managers of leather companies to formulate strategies for the optimum utilization of available resources, as well as for the reduction of waste in the context of the circular economy.

Naar, L & Clegg, S 2018, 'Models as Strategic Actants in Innovative Architecture', Journal of Management Inquiry, vol. 27, no. 1, pp. 26-39.
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This article outlines a novel approach to the role of models in innovation processes: showing how innovative architectural outcomes result from the strategic management of multiple physical models in a design process. Drawing on actor-network theory, we explore architect Frank Gehry’s designing in action to trace the work done in translating design ideas with architectural models. We observe how certain practices constituted around material models are Gehry’s means for unsettling and resetting the clients’ receptiveness and willingness to embark upon a particular architectural path. We find that the physical models, as actants in these activity flows, are rendered strategic in ways currently overlooked. When approval for an innovative design is secured, through the unfolding of models, their strategic role is realized. Our approach goes beyond current accounts of the role and nature of architectural models to reveal how architectural models as strategic actants are mobilized in an innovation process.

Onyx, J, Darcy, S, Grabowski, S, Green, J & Maxwell, H 2018, 'Researching the Social Impact of Arts and Disability: Applying a New Empirical Tool and Method', VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations, vol. 29, no. 3, pp. 574-589.
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© 2018, International Society for Third-Sector Research and The Johns Hopkins University. This paper has a twofold focus: to establish a method of assessing the potential social impact of arts and disability projects and to apply this method to ten such projects. It does so by using a newly developed ‘ripple’ model that conceptualises social impact in terms of the development of active citizenship on the part of all participants over time. The model identifies ten factors (programme activity, welcoming, belonging, programme social values, individual social values, programme networks, individual networks, skills and creativity, programme wider social impact, and individual wider social impact) which evolve through four progressive stages. The original model is empirically adapted for application to arts and disability projects. Qualitative data were collected in the form of interviews, surveys and media reports across ten case studies, each representing a major arts and disability project offering a professional outcome for an external audience. The qualitative data were coded to provide a simple scoring tool for each case. The results support the application of the model in this context. Furthermore, findings indicate three critical conditions which enable projects to generate considerable positive social impact beyond the individual; ensemble in nature; project embeddedness; and networks and partnerships.

Paul, SK & Rahman, S 2018, 'A quantitative and simulation model for managing sudden supply delay with fuzzy demand and safety stock', International Journal of Production Research, vol. 56, no. 13, pp. 4377-4395.
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In this paper, a recovery model is developed for managing sudden supply delays that affect retailers’ economic order quantity model. For this, a mathematical model is developed that considers fuzzy demand and safety stock, and generates a recovery plan for a finite future period immediately after a sudden supply delay. An efficient heuristic solution is developed that generates the recovery plan after a sudden supply delay. An experiment with scenario-based analysis is conducted to test our heuristic and to analyse the results. To assess the quality and consistency of solutions, the performance of the proposed heuristic is compared with the performance of the generalised reduced gradient method, which is widely applied in constrained mathematical programming. A simulation model is also designed to bring the recovery model closer to real-world processes. Several numerical examples are presented and a sensitivity analysis is performed to demonstrate the effects of various parameters on the performance of the heuristic method. The results show that safety stock plays an important role in recovery from sudden supply delays, and there is a trade-off between backorder and lost sales costs in the recovery plan. With the help of the proposed model, supply chain decision-makers can make accurate and prompt decision regarding recovery plans in case of sudden supply delay.

Paul, SK, Sarker, R & Essam, D 2018, 'A reactive mitigation approach for managing supply disruption in a three-tier supply chain', Journal of Intelligent Manufacturing, vol. 29, no. 7, pp. 1581-1597.
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© 2016, Springer Science+Business Media New York. In this paper, we develop a quantitative reactive mitigation approach for managing supply disruption for a supply chain. We consider a three-tier supply chain system with multiple raw material suppliers, a single manufacturer and multiple retailers, where the system may face sudden disruption in its raw material supply. First, we develop a mathematical model that generates a recovery plan after the occurrence of a single disruption. Here, the objective is to minimize the total cost during the recovery time window while being subject to supply, capacity, demand, and delivery constraints. We develop an efficient heuristic to solve the model for a single disruption. Second, we also consider multiple disruptions, where a new disruption may or may not affect the recovery plans of earlier disruptions. We also develop a new dynamic mathematical and heuristic approach that is capable of dealing with multiple disruptions, after the occurrence of each disruption as a series, on a real-time basis. We compare the heuristic solutions with those obtained by a standard search algorithm for a set of randomly generated disruption test problems, which shows the consistent performance of our heuristic. Finally, a simulation model is developed to analyze the effect of randomly generated disruption events that are not known in advance. The numerical results and many random experiments are presented to explain the usefulness of the developed models and methodologies.

Perey, R, Benn, S, Agarwal, R & Edwards, M 2018, 'The place of waste: Changing business value for the circular economy', Business Strategy and the Environment, vol. 27, no. 5, pp. 631-642.
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AbstractTraditionally, wasted resources are considered a burden that imposes a cost on organizations. However, ecological sustainability principles underpinning the linked discourses of industrial ecology and the Circular Economy conceptualize waste as intrinsically valuable. Our research identified exemplar business organizations that had each changed their business models to resolve the tension of waste as a burden and/or resource. Synthesizing these cases, we found these organizations applied systems thinking to reframe their product and service offerings and developed material circular flows in their business models. Analysis of how our exemplar organizations changed their business models to tackle pressing sustainability issues and to resolve the burden–resource tension show that the focus of change is on reconceptualizing their understanding of the role of waste in the value chain of their products and services. This altered understanding of waste as a resource across their value networks initiated negotiations with their existing suppliers to also modify their supply chain practices.

Pitsis, A, Clegg, S, Freeder, D, Sankaran, S & Burdon, S 2018, 'Megaprojects redefined – complexity vs cost and social imperatives', International Journal of Managing Projects in Business, vol. 11, no. 1, pp. 7-34.
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PurposeThe purpose of this paper is to provide a brief overview from the literature on how best to define megaprojects in contemporary contexts. There is a need for a definition that encompasses a complex matrix of characteristics, inclusive of positive and negative aspects, which are not necessarily industry or sector specific. Whilst megaprojects have often been described and defined in terms of cost, they are more accurately delineated by their convolutions. Intricacies arise from political intrigues surrounding funding of such projects and managing and governing complex social and organizational relations. Points for future research are also identified.Design/methodology/approachAn analysis of international megaproject literature over the past five years combined with seminal works was undertaken, drawing on the broad literature of project and program management combined with elements of organizational theory. Whilst some examples are cited, in-depth case analysis has not been covered.FindingsAlbeit that the scale of some megaprojects is comparable to national GDPs, seven more characteristics beyond size have been identified, which distinguish megaprojects from large projects. These include: reach; duration; risks and uncertainties; widely disparate actors; areas of controversy such as dispute resolution; and legal and regulatory issues.Research limitations/implicationsThe paper takes a broad overview and whilst some examples are cited, in-depth case analysis has not been covered. The overview does however provide a good synopsis of the future research areas that warrant...

Pollack, J, Biesenthal, C, Sankaran, S & Clegg, S 2018, 'Classics in megaproject management: A structured analysis of three major works', International Journal of Project Management, vol. 36, no. 2, pp. 372-384.
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The paper explores three texts in the field of megaproject management that intersubjectively, in terms of community sentiment, might be considered ‘classics’. We deploy four criteria for a structured analysis that determines if the status of the works in question may be considered classic. The works examined are Megaprojects and Risk: An Anatomy of Ambition by Flyvbjerg, Bruzelius and Rothengatter; (2003) The Anatomy of Major Projects by Morris and Hough (1987) and Industrial Megaprojects by Merrow (2011). Based on these works we conclude with aprospectus for future research that will serve to develop the field of research into megaproject management.

Rajaguru, R & Hassanli, N 2018, 'The role of trip purpose and hotel star rating on guests’ satisfaction and WOM', International Journal of Contemporary Hospitality Management, vol. 30, no. 5, pp. 2268-2286.
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PurposeThis paper aims to understand how guests’ trip purpose and hotel star rating influence the effects of the value for money perceived at hotels and service quality on guest satisfaction and word of mouth (WOM) recommendation.Design/methodology/approachUsing TripAdvisor, 25 Singaporean hotels were randomly selected for the study, which yielded hotel reviews from 2,040 respondents. Hierarchical and logistic regression analysis was conducted to investigate the relationships proposed in the study.FindingsResults indicate significant differences between leisure and business guests’ perception of value for money and service quality at hotels with various star ratings. While perceived value for money and service quality were found as significant predictors for both leisure and business guests’ satisfaction and WOM, the effects were moderated by the hotel star rating. Despite the significant effect of hotel star rating on guest satisfaction, the study found no significant relationships between hotel star rating and WOM for leisure and business guests.Practical implicationsThe findings suggest that managers in the hotel industry should understand the purpose of guests’ trip and offer services based on their expectations. As the star rating of a hotel creates certain expectations for both leisure and business guests, providing an appropriate level of services and assuring value for money in accordance with the hotel rating contributes to guest satisfaction and WOM recommendation.Originality/valueT...

Randhawa, K, Wilden, R & Gudergan, S 2018, 'Open Service Innovation: The Role of Intermediary Capabilities', Journal of Product Innovation Management, vol. 35, no. 5, pp. 808-838.
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This study examines how intermediaries, in general, and those with digital service platforms specifically, engage with clients to help them innovate their services within their service ecosystem. Based on an embedded, longitudinal case study, the results reveal the cumulative development and deployment of technological, marketing, and co‐creation capabilities by intermediaries, and how these capabilities allow intermediaries to engage with clients, so as to enable clients’ open service innovation despite their internal challenges. In turn, this article extends theory on service innovation by clarifying the role and function of intermediaries in service ecosystems in enabling clients to leverage open service innovation. Second, this study contributes to resource‐based scholarship by clarifying how these three sets of capabilities and their micro‐foundations relate to each other. Despite the obvious importance of technological capabilities, online intermediaries are more than just “virtual” service platform providers. The intermediary’s technological and marketing capabilities assist clients in dealing with project‐related and organizational challenges to open service innovation. Acting as a higher‐order capability, co‐creation capabilities—through shaping marketing and technological capabilities over time and also through conditioning their deployment—improve the proficiency of these capabilities. The findings advance insights on the agential role of the intermediary’s co‐creation capabilities, purposefully developed and deployed to foster client engagement, and thus support service organizations in leveraging open service innovation.

Sainty, R 2018, 'Boards in Transition: Re-establishing Corporate Legitimacy', Global Governance Voice, no. 12, pp. 30-36.
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This article reports on research exploring how directors describe the tensions as they navigate emerging social and environmental issues, and broadening stakeholder responsibilities. Underpinning these tensions is the importance of maintaining corporate legitimacy. Corporations need both pragmatic and moral legitimacy strategies to navigate an increasingly contested operating environment.

Sarkar, S, Osiyevskyy, O & Clegg, SR 2018, 'Incumbent capability enhancement in response to radical innovations', European Management Journal, vol. 36, no. 3, pp. 353-365.
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Schumpeterian market disequilibrium marked by entrepreneurial entry and incumbent exit has long held an important place in management literature. The extant literature has overwhelmingly championed the newcomer, despite incumbents' obvious advantages in resources, experience and market knowledge. The current research provides evidence for the effectiveness of the incumbent's strategy of capability enhancement (along an established technological trajectory) while responding to radical technological innovations. We develop a cognitive process model that integrates managerial cognition with capability development and deployment views, depicting the dynamics of the incumbent's capability enhancement process. We analyze the cognitive drivers of organizational actions in all stages (rigidity, triggering event, and capability renewal) and elucidate the role of top management cognition in the processes of detecting and correcting errors in a strategic course of action. We ground our model in the case of a cork-stopper industry veteran's decline as corks ceded ground to screw tops and other stoppers in the wine industry. How a major company fought back in response to the emergence of these, in the industry context, radical technological innovations, provides the basis for our narrative. The proposed theoretical model contributes to literature on technology management (with regard to incumbent strategies in response to radical innovation threats) as well as the role of cognition in strategy (providing an explanation of the cognitive underpinnings of capability development).

Scerri, M & Agarwal, R 2018, 'Service enterprise productivity in action: measuring service productivity', Journal of Service Theory and Practice, vol. 28, no. 4, pp. 524-551.
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PurposeThe purpose of this paper is to measure service productivity using the Service Enterprise Productivity in Action (SEPIA) model. The research operationalises only one of the five stakeholder groups, the customer interface which incorporates service complexity (SC), customer interactions, customer channel, customer loyalty (CL) (new) as inputs, and CL (referred and repeat) and willingness to pay as output measures.Design/methodology/approachThe research extends our understanding of existing service productivity models with the development of the SEPIA model. Data were collected from 14 organisations operating in the Australian travel and tourism industry, which was analysed using a data envelopment analysis input oriented variable return to scale method as applied to the SEPIA model customer interface.FindingsFour key findings from the research include: customer choice and their ability to pay is a determinant of service productivity; service productivity is a two stage process when measured; SC is not categorical; and quality business systems do impact service productivity.Research limitations/implicationsA limitation of this research is that only one (customer) of the five key stakeholders, customer, employee, manager, supplier and shareholder, was operationalised in this research paper.Practical implicationsThe operationalisation of the SEPIA customer interface using transactional data and measuring non-financial, intangible factors of productivity provide managers with insights on wh...

Schweinsberg, S, Darcy, S & Wearing, SL 2018, 'Repertory grids and the measurement of levels of community support for rural ecotourism development', Journal of Ecotourism, vol. 17, no. 3, pp. 239-251.
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© 2018, © 2018 Informa UK Limited, trading as Taylor & Francis Group. Many of the world’s iconic ecotourism attractions reside in heterogeneous rural localities (or places). Over time the nature of these settings evolve, which can lead to tourism and other industry sectors (e.g. forestry, mining, agriculture etc.) at different times coming to hold positions of legitimacy in the eyes of local people. Local people will form opinions on the merits of ecotourism development on the basis of an evolving interplay of economic, environmental and social forces. These forces are framed on the basis of a locality’s history, as well as on the basis of current conditions. In the present paper the authors will explore the merits of employing Personal Construct Theory based repertory grids as a methodological tool to understand the subjective realities of local people. Drawing on the results an expanding body of scholarship that has used repertory grid methodologies in destination image studies; the authors will offer comment on the merits whereby repertory grids can be taken out of an academic led research setting and used within communities themselves to shed light on the individual perceptions that variously cause support or opposition to ecotourism development.

Schweinsberg, S, Heizmann, H, Darcy, S, Wearing, S & Djolic, M 2018, 'Establishing academic leadership praxis in sustainable tourism: lessons from the past and bridges to the future', Journal of Sustainable Tourism, vol. 26, no. 9, pp. 1577-1586.
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© 2018, © 2018 Informa UK Limited, trading as Taylor & Francis Group. This paper examines the potential contribution of academics working in the sustainable tourism arena from a relational, practice-based leadership perspective. It argues that these leadership perspectives require a shift in thinking from narrowly defined, instrumental measures of academic impact imposed by performance management and the somewhat heroic ideals of leadership. Instead it outlines how everyday practice that directly influences collaborative agency among multiple tourism stakeholders is able to provide a more useful direction. To illustrate this perspective, it engages in retrospective reflection, drawing on a number of pioneers in tourism scholarship. It specifically examines their praxis of dialogue, stewardship, and critical reflexivity and the ways in which these may serve to inspire future sustainable tourism education and scholarship.

Spaaij, R, Schulenkorf, N, Jeanes, R & Oxford, S 2018, 'Participatory research in sport-for-development: Complexities, experiences and (missed) opportunities', Sport Management Review, vol. 21, no. 1, pp. 25-37.
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© 2017 The Author(s) In this paper, the authors examine how participatory research can be conceptualized and fostered in sport-for-development (SfD). The authors offer a conceptualization of participatory research that centers on the interplay between three dimensions: participation, power, and reflexivity. Drawing on variegated experiences with SfD research across different geographical locations, the authors scrutinize the conceptual and empirical linkages between these dimensions, and how these linkages are influenced by structures of authority. Findings suggest that most SfD research falls short with regard to the critical challenge of embracing and delivering high degrees of participation, power shifting, and reflexivity. More specifically, SfD researchers typically fail to relinquish power and control over the research process. The SfD research community would likely benefit from greater inclusivity and collaboration when designing creative ways to improve this state of affairs. The authors conclude by reflecting on the implications and by suggesting ways to promote participatory and activist research in SfD contexts.

Stronach, M 2018, 'Cultural Change or an Uneasy Truce: Forestry and Tourism in Geeveston, Southern Tasmania', Tasmanian Historical Studies, vol. 22, no. 2017, pp. 55-71.

Tower, J, McGrath, R, Sibson, R, Adair, D, Bevan, N, Brown, G, Foley, C, Fullagar, S, Gray, L, Hawkins, C, Jeanes, R, Kerr, R, Martin, K, Maxwell, H, McDonald, K, Peel, N, Reis, A, Xing, T, Yerbury, R & Zimmerman, JA 2018, 'State of leisure studies in Australia and New Zealand', World Leisure Journal, vol. 60, no. 1, pp. 58-66.
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© 2017 World Leisure Organization. A recurring theme has emerged from past ANZALS (Australia and New Zealand Association for Leisure Studies) Conferences' keynote presentations concerning the status of leisure studies from a teaching and research perspective. While this broad discussion has been raised, little is formally known about the current status of leisure studies in Australian and New Zealand universities. The ANZALS Board initiated a project in 2015 to gain insights into this topic. The purpose of the project was to document issues about leisure studies in Australian and New Zealand universities and to explore strategies that could assist ANZALS to promote leisure studies across various sectors. This initiative sought feedback from the ANZALS Patron organisations as well as members via a workshop conducted at the 2015 ANZALS Conference. Outcomes from the project have identified leisure studies as a diverse and disparate field of study. Leisure studies is no longer a centralised field within Australian and New Zealand universities. Instead, leisure studies have become divergent and focused on the elements within leisure such as recreation, sport, tourism and events, as well as across domains such as management and health. The project outcomes indicate the need for organisations such as ANZALS to develop and maintain collaborative networks with a variety of stakeholders, both within the tertiary sector as well as amongst practitioners in various industry sectors. There is also a need for ANZALS and kindred organisations to recognise and acknowledge the past and ensure its future by examining how leisure studies can be defined for application in a realm of related fields of study.

Wang, KY & Clegg, SR 2018, 'SME resource acquisition in transition economies: power dependence and induced bribery', Business and Politics, vol. 20, no. 3, pp. 331-359.
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AbstractResearchers have extensively studied how large firms and SMEs use business and political ties to obtain tangible and intangible resources in transition economies. However, how SMEs establish these ties in the context of power-imbalanced dependence by using unethical and illegal “strategic practice” such as bribery remains underexplored. Furthermore, how SMEs deploy strategies to mitigate such risky actions in the process of resource acquisition is also given limited attention in the literature. Lack of exploration of these issues leaves significant gaps in our understanding of how SMEs are able to initiate and operate their ties for survival and growth despite enormous institutional constraints. We analyze the negative and positive effects of power dependence on business resource acquisition via regression analysis using survey data drawn from 232 Chinese SMEs. The findings indicate that power-imbalanced dependence among SMEs is associated with their use of bribery to establish political ties with officials for access to resources. The moderating effect of power-mutual dependence on this relationship is also examined. Theoretical significance and managerial implications of these findings for SMEs in transition economies are discussed.

Wearing, S, Mostafanezhad, M, Nguyen, N, Nguyen, THT & McDonald, M 2018, '‘Poor children on Tinder’ and their Barbie Saviours: towards a feminist political economy of volunteer tourism', Leisure Studies, vol. 37, no. 5, pp. 500-514.
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© 2018, © 2018 Informa UK Limited, trading as Taylor & Francis Group. Barbie Saviours is a satirical Instagram account and linked Facebook page that depict white western Barbies volunteering in Africa with the bio, ‘Jesus. Adventures. Africa. Two worlds. One love. Babies. Beauty. Not qualified. Called. 20 years old. It’s not about me… but it kind of is’. Drawing on emerging theories of feminist political economy, we address the growing backlash against volunteer tourism in the popular media and argue that critiques against these images reflect an anti-hegemonic project that highlights the role of sentimental colonialism in contemporary forms of international popular humanitarianism. Widely described as a critique against the ‘White Saviour Complex’, Barbie Saviour is used to popularise a negative image of western female volunteer tourists which currently comprise more than 75% of the industry. These critiques question the morality and legitimacy of female volunteer tourists as well as related spaces of western forms of development in the global south. These satires shine a spotlight on the neocolonial aura of the practice. However, we argue that while this critique is a productive reminder of the symbolic violence of racialised inequality, the critique itself also, albeit inadvertently, perpetuates the ahistorical and apolitical racial, ethnic, gender and class-based binary thinking that it seeks to condemn.

Welty Peachey, J, Cohen, A, Shin, N & Fusaro, B 2018, 'Challenges and strategies of building and sustaining inter-organizational partnerships in sport for development and peace', Sport Management Review, vol. 21, no. 2, pp. 160-175.
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© 2017 Sport Management Association of Australia and New Zealand. While sport management scholars have explored inter-organizational partnerships and their associated challenges, they have devoted less attention to inter-organizational partnership development and sustainability in sport for development and peace (SDP), particularly across a wide range of organizations with varied missions and foci. Hence, the purpose of this qualitative study was to examine challenges faced by SDP organizations when forming and sustaining inter-organizational partnerships across contexts and partnership types, and to uncover strategies they have employed to overcome these challenges. Common challenges encountered across 29 SDP organizations included competition for resources, skepticism of sport as a development tool, unequal power relations, misaligned goals and mission drift, and implementation issues. Strategies included focusing on building relationships and networks, demonstrating benefits to partner, starting small then diversifying, keeping focused on mission and goals, involving partner, and treating the partnership as a business relationship. Theoretical extensions and practical implications are discussed, along with directions for future research.

Welty Peachey, J, Musser, A, Shin, NR & Cohen, A 2018, 'Interrogating the motivations of sport for development and peace practitioners', International Review for the Sociology of Sport, vol. 53, no. 7, pp. 767-787.
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The purpose of this study was to interrogate the motivations of sport for development and peace (SDP) practitioners for initially becoming involved in the field and to better understand their involvement over time. Specifically, this study aimed to identify key characteristics and motives of practitioners to gain further understanding of the implementation, execution, and approach of SDP programs and whether or not evangelical rhetoric and neocolonialism were reflected in these approaches. Findings revealed that practitioners were initially motivated by love of sport, the desire to make a difference in the world, and to seek out new experiences. Practitioners stayed involved over time due to fulfillment and satisfaction with their work and the continued desire to make a difference. While many practitioners had moved past evangelical rhetoric and neocolonialism, evangelical rhetoric was still reflective in just less than half of the motivations of practitioners from higher-income countries (HIC) and lower to middle income countries, while 40 percent of participants primarily from HIC reflected a neocolonial approach in their motives. Implications for theory and SDP policy are illuminated.

Wright, C & Ville, S 2018, 'The university tea room: informal public spaces as ideas incubators', History Australia, vol. 15, no. 2, pp. 236-254.
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Xu, G, Guo, B, Li, W & Wang, X 2018, 'Foreign sequential entry mode choice', Baltic Journal of Management, vol. 13, no. 4, pp. 544-563.
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PurposeThe purpose of this paper is to use the theoretical perspective of structural inertia as a unique lens to study foreign sequential entry mode choices of multinational firms.Design/methodology/approachIt adopts quantitative analysis of a sample of 121 Chinese publicly listed firms with 564 foreign entry incidents in the 2001-2012 period to test the hypotheses.FindingsThe empirical results show that multinational firms have a tendency to adopt the same mode in the subsequent entry as the number of prior entry mode choice of a given type (joint venture (JV) in this study) increases. The results support the theoretical prediction that organizations repeat their past activities due to structural inertia. Moreover, such an inertia effect in foreign sequential entry mode choices becomes stronger for older multinational firms, larger multinational firms and state-owned multinational firms.Research limitations/implicationsConsistent with existing research, this study focuses on the entry mode choice between JV and wholly owned subsidiaries. However, it is better to examine the relationship identified in the study for different types of entry mode choices to assess result generalizability.Practical implicationsIt reminds managers of multinational firms that they should be cautious to the influence of structural inertia that can be a barrier to strategic flexibility when they make entry mode choices.Originality/value

Ahuja, S, Nikolova, N & Clegg, SR 1970, 'Identities in Liquid Modernity', European Group for Organization Studies, Tallin, Estonia.

Ahuja, S, Nikolova, N & Clegg, SR 1970, 'Re-imagining professional identity', Professional Service Firms Annual Conference, Oxford, UK.

Boersma, M & Ortiz, M 1970, 'Ten Challenges for the Effective Use of Blockchains in Global Supply Chains', 20th IESE International Symposium on Ethics, Business and Society, Barcelona.

Dalton, B & Boersma, M 1970, 'Inhabiting parallel universes: the differing world views of impact investors and nonprofits and implications for building impact investment markets', 47th ARNOVA Conference, Austin, Texas.

Dong, K 1970, 'Conceptualising Fear of Failure in the Process of Internationalisation of a Firm', the Academy of International Business (AIB) Annual Conference, Minneapolis, the US.

Dong, K 1970, 'Emotion and International Opportunity Evaluation', the 32nd Australian and New Zealand Academy of Management (ANZAM) Conference, Auckland, New Zealand.

Fee, A & Gray, SJ 1970, 'Organizational Support Factors Underpinning Successful Development Volunteer Placements', International Society for Third Sector Research, Amsterdam, The Netherlands.

Gavin, M 1970, 'A woman’s place is in her union? Challenges facing women teacher activists and officers in the new ‘union heartland', Gender, Work & Organization Conference, Sydney, Australia.

Gavin, M 1970, 'How can teacher unions strategically build political capital to resist neoliberalism? Insights from a teacher union in Australia', 18th International Labour and Employment Relations Association (ILERA) World Congress, Seoul, South Korea.

Gavin, M 1970, 'Reconciling teachers’ workload and wellbeing – System demands around workload affecting women’s roles as teachers and union activists', Gender, Work & Organization Conference, Sydney Australia.

Gavin, M 1970, 'The New Casualisation of Staff in Schools: Temporary Teachers’ Experiences of Work and Workload', Australian Association for Research in Education (AARE) Conference 2018, Sydney, Australia.

Gavin, M 1970, 'Working industrially or professionally? What strategies should teacher unions use to improve teacher salaries in neoliberal times?', Association of Industrial Relations Academics of Australia and New Zealand AIRAANZ Conference,, Adelaide, Australia.

Godsell, J, Ignatius, J, Agarwal, R, Sohal, A & Agca, AO 1970, 'Harnessing the potential of the cyber-physical age: A readiness assessment', Industry 4.0 Summit, Manchester UK.
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Harnessing the potential of the cyber-physical age reaches beyond technology and the factory, to consider new technologically enabled ways to do business and connect up and down the supply chain. The purpose of this study was 2-fold. Firstly, to help companies to understand the broader scope and opportunities that Industry 4 offers business, and secondly to provide an understanding of the current degree of industrial readiness.A three-stage research design was used to develop, validate and deploy an industry 4 readiness assessment tool that reflected the broader scope. A systematic literature review was at the core of the tool development. The initial version was validated through testing in a global steel company (14 participants) and an industrial workshop (40 participants). The readiness assessment tool was then deployed as an on-line survey in 2 phases, firstly by a UK based University, and then in Australia. The readiness assessment has 6 dimensions (products and services, manufacturing and operations, strategy and organisation, supply chain, business model and legal considerations) and 37 sub-dimensions. Responses from 124 companies (across 16 industries and 23 countries) found that companies are at a beginner or intermediate level of readiness. Computer networks and databases were the most commonly adopted forms of technology (>70%), whilst the adoption of AI (17%) and machine learning (4%) were still nascent. Across the dimensions it was found that companies were beginning to harness the opportunities that data provided, to improve their current performance at machine, factory and supply chain levels. Furthermore, this could be harnessed to shift the focus from the selling products to services and create new business models with more direct connection to the user. The study suggests that companies are yet to develop the strategic vision, finance and investment in new technologies that a more radical Industry 4 transformation may require.

Hassanli, N & Abooali, G 1970, 'Cultural intelligence as an antecedent of tourist behaviour', The Council for Australasian Tourism and Hospitality Education, Newcastle.

Klettner, A & Boersma, M 1970, 'Women in Corporate Leadership: An International Comparison of Regulatory Strategies', Gender Work and Organisation Conference 2018, Sydney, Australia.

Okumu, C & Fee, A 1970, 'Understanding the Impacts of Chinese Investment in Kenya from the Perspective of Locals: An Ethnographic Field Study', Academy of International Business Annual Meeting, Minneapolis, USA.

Paul, S 1970, 'A MATHEMATICAL RECOVERY MODEL FOR MANAGING SUDDEN RISK IN SUPPLY CHAIN', The 48th International Conference on Computers and Industrial Engineering, Auckland, New Zealand.

Paul, SK & Rahman, S 1970, 'A Recovery Model for Sudden Supply Delay with Demand Uncertainty and Safety Stock', Proceedings of the Australian Society for Operations Research Conference, Australian Society for Operations Research Conference, Springer International Publishing, Canberra, Australia, pp. 243-257.
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In this paper, a recovery model is developed for managing sudden supply delays that affect retailers’ Economic Order Quantity (EOQ) model. For this, a mathematical model is developed that considers demand uncertainty and safety stock, and generates a recovery plan for a finite future period immediately after a sudden supply delay. Solving recovery problems involve high commercial software costs, and their solutions are complex. Therefore, an efficient heuristic solution is developed that generates the recovery plan after a sudden supply delay. An experiment is conducted to test the proposed approach. To assess the quality and consistency of solutions, the performance of the proposed heuristic is compared with the performance of the Generalized Reduced Gradient (GRG) method, which is widely applied in constrained mathematical programming. Several numerical examples are presented and a sensitivity analysis is performed to demonstrate the effects of various parameters on the performance of the heuristic method. The results show that safety stock plays an important role in recovery from sudden supply delays, and there is a trade-off between backorder and lost sales costs in the recovery plan.

Pugalis, L, Veal, A, Piracha & McAuliffe 1970, 'From Suburban to Urban: Planning for the Delivery of Quality Open Space', Co.Lab 2018, Landcom and UrbanGrowth NSW Development Corporation, Sydney.

Stephens, A & MacAulay, S 1970, 'The doubtful process of business model innovation', 14th IRNOP Conference, RMIT, Melbourne, Australia.

Wilden, R & Randhawa, K 1970, 'Open Service Innovation for Healthcare Organizations', Open and User Innovation Conference, Routledge, New York, pp. 144-167.
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Foley, C, Edwards, D & Hergesell, A 2018, International Bar Association Congress 2017 Report, Sydney.

Foley, CT, Edwards, D, Harrison, B & Hergesell, A UTS 2018, Feeding your performance program: evaluation one year on, Sydney.

Kaine, S, Rawling, MJ, Josserand, E, Boersma, M, Johns, K & Ryan, R Commonwealth Senate Education and Employment Committee 2018, 'Submission to Inquiry into the Exploitation of General and Specialist Cleaners Working in Retail chains for contracting or subcontracting cleaning companies' Centre for Business and Social Innovation UTS, pp. 1-8, Canberra.

Moran, I, Balaguer, A, Majeed, O, Agarwal, R, Bajada, C & Brown, P Economic Data Analysis Network (EDAN) 2018, Strategic management in Australian firms (EDAN Paper), Development of Management Capability Scores and Analysis Project Report, UTS. Report, Canberra.
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Australian Government EDAN Research Working paper 3/2018 published by the Office of the Chief Economist, DIIS Canberra, Dec 2018, see https://www.industry.gov.au/data-and-publications/staff-research-papers/strategic-management-in-australian-firms

ABC, TB 2018, 'Financial Services Royal Commission: AMP Boss gone, calls for chair to resign', ABC The Business.

Agarwal, R 2018, 'Peer-learning helps close management gap in regional Australia', UTS.

Boersma, M 2018, 'Opinion: 'Corporate Social Responsibility' Is a Band-Aid for a Broken System', SBS - The Feed.

Clarke, T & Boersma, M 2018, 'Apple, the $1 trillion company searching for its soul', The Conversation.

Dalton, B 2018, 'Book Review: Regulatory waves: Comparative perspectives on state regulation and self-regulation policies in the nonprofit sector by Breen, O. B., Dunn, A., & Sidel, M.', SAGE Publications, pp. 228-232.
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Darcy, S & Dickson, T 2018, 'Commonwealth Games have better integrated para-sports, but society needs to catch up', The Conversation.
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This article examines the preparations for disability and access in the Gold Coast 2018 Commonwealth Games and the juxtaposition with the lack of due diligence of Queensland rail in purchasing $5 billion in new rolling stock that does not meet accessibility standards

Hammond, A, Darcy, S, Frawley, S & Adair, D 2018, 'Managing the Paralympics', Informa UK Limited, pp. 219-220.
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Hassanli, N & Ashwell, J 2018, 'The role of small accommodation providers in creating mindful tourists'.

Janine, A & Hassanli, N 2018, 'Developing your Networks: Improving the Sustainability of Tourism in your Region', Adelaide.

Jasovska, P, Rammal, H, Rhodes, C & Logue, D 2018, 'Tapping into foreign markets: The power of smaller entrepreneurial firms to delegitimise large multinationals.'.

Liburd, J & Edwards, D 2018, 'Collaboration for Sustainable Tourism Development', Goodfellow, Oxford, UK, pp. iii-277.
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Collaboration does not imply a division of labour, which is often the essence of cooperation, but rests on the hypothesis that the sum of the work is more than its individual parts.

Paul, S 2018, 'Helping companies recover from unexpected disaster', UTS Business School News.

Paul, S 2018, 'Using mathematics to improve supply chain recovery from sudden risks', Manufacturers’ Monthly Magazine.

Pugalis, L, Veal, A, Piracha, McAuliffe & Roy 2018, 'From Suburban to Urban: Planning for the Delivery of Quality Open Space, Project Overview'.