Publications

Dunphy, DC, Griffiths, AB & Benn, SH 2007, Organizational Change for Corporate Sustainability, 2, Routledge, London, UK.
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second edition involving major new writing and including new case material

Fleming, P & Spicer, A 2007, Contesting the Corporation Struggle, Power and Resistance in Organizations, Cambridge University Press.
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The book concludes by demonstrating that social justice claims underlie even the most innocuous forms of resistance, helping to transform some of the largest modern corporations.

Jackson, J, McIver, R & Bajada, C 2007, Economic principles (2nd edition), 2nd, McGraw-Hill, Australia.

Nikolova, N 2007, The Client-Consultant Relationship in Professional Business Service Firms, 1, Koelner Wissenschaftsverlag, Germany.

Pazmandy, G 2007, Use Technology in the Workplace and Create Simple Spreadsheets, Tekniks Publications, Vaucluse, NSW.

Pride, W, Elliott, G, Rundle-Thiele, S, Waller, DS, Paladino, A & Ferrell, OC 2007, Marketing: Core Concepts and Applications, 2nd edn, John Wiley & Sons, Brisbane.
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Marketing Textbook

Pride, W, Rundle-Thiele, S, Waller, DS, Elliott, G, Paladino, A & Ferrell, OC 2007, Marketing: Asia Pacific Edition, 1st edn, John Wiley & Sons, Brisbane.
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Marketing textbook

Schlenker, K 2007, Understanding the social impacts of festivals on communities., University of Western Sydney, Sydney.
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Unpublished PhD thesis

Toohey, KM & Veal, AJ 2007, The Olympic games: a social science perspective, CABI, Beijing, China.
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This book looks at the past, present and future of the Olympic Games; and addresses various social issues concerning the Olympic Movement, including politics and nationalism, mass media, doping, the place of women, as well as the economics and financing of the Games. This second edition consists of 11 chapters and a subject index.

Toohey, KM & Veal, AJ 2007, The Olympic Games: A social science perspective, 2, CABI, Wallingford, Oxon, UK.
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The Olympic Games are the largest and most prestigious sporting competition in the world and have grown into a massive, multi-billion dollar sport and commercial event. The scale and significance, both sporting and cultural, of these games have attracted increasing attention not only from the media and wider public but also from researchers and managers of sporting events. This extended, new edition of The Olympic Games: A Social Science Perspective covers the Olympic phenomenon from political, economic, historical and sociological perspectives, discussing topics from the history and the media to commercialism and drug use. Providing a detailed and comprehensive account and extensive bibliography, this book will be essential reading for researchers and students in leisure and sports studies.

Anandakumar, A, Pitsis, TS & Clegg, SR 2007, 'Everybody hurts, sometimes: The language of emotionality and the dysfunctional organization' in Research Companion to the Dysfunctional Workplace: Management Challenges and Symptoms, pp. 187-215.

Arestis, P, Baddeley, M & McCombie, JSL 2007, 'Introduction' in Economic Growth, Edward Elgar Publishing.
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Arthur, D & Chadwick, S 2007, 'International Cases in the Business of Sport' in Chadwick, S, Arthur, D & Beech, J (eds), International Cases in the Business of Sport, Routledge, pp. 287-298.
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The nations of England, Scotland, Wales and Ireland have a long tradition of rugby union competition and consequently strong brand recognition in the European marketplace. The English Rose, Irish Clover, Scottish Thistle and the Welsh Dragon are all well-known symbols associated with these countries and their sporting heritage. The Australian Wallabies, South African Springboks and New Zealand All Blacks, through their strong performances over a number of years (between them they have won four of the five Rugby World Cup's (RWC's) contested), have similarly strong brand recognition. However, the Pacific Islanders do not enjoy such an exalted position given their comparative lack of history. In marketing terms generally, and public relations specifically, the 2006 tour to Europe for test matches versus Wales, Scotland and Ireland therefore represented a significant challenge for the Pacific Islanders management team and their constituent nations. Indeed, even the rugby public in the Islands, more used to supporting the individual nations rather than the combined Pacific Islanders side, needed to be harnessed and won over from their traditional parochialism. As 2006 Pacific Islanders coach Pat Lam (2006) intimated: There's a lot of expectation back in the islands, he said. They'll all be up until three, four o'clock in the morning watching the games and the boys know that. We realise that there is a responsibility. If we do well there are huge benefits on and off the pitch for pacific island rugby, so it's a great challenge. This case examines how the vitally important role of media relations as an essential element of public relations was undertaken on the 2006 Pacific Islander's tour.

Benn, S, Dunphy, D & Griffiths, A 2007, 'Integrating human and ecological factors: A systematic approach to corporate sustainability' in Marinova, D, Annandale, D & Phillimore, J (eds), The International Handbook on Environmental Technology Management, Edward Elgar, Cheltenham, UK, pp. 222-240.
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In this chapter we propose an integrated perspective on organizational change, which is designed to progress the corporation to a position of both human and ecological sustainability. Human sustainability is defined here as the development and fulfilment of human needs whilst ecological sustainability is the protection and renewal of the biosphere. The chapter defines key steps along the way to this ‘organization of the future’ and explains ways of achieving an incremental – or, in some cases, a transformative – transition to the fully sustainable and sustaining corporation. Case studies of both incremental and transformative change are also provided to illustrate how organizations have moved toward ecological sustainability through the development of their human sustainability.

Benn, SH & Dunphy, DC 2007, 'New Forms of Governance: Changing Relationships between Corporates, Government and Community' in Benn, S & Dunphy, D (eds), Corporate Governance and Sustainability: Challenges for Theory and Practice, Routledge, London, UK, pp. 9-35.

Benn, SH, Dunphy, DC & Griffiths, AB 2007, 'Synthesising Governance Themes from Political and Management Theory' in Benn, S & Dunphy, D (eds), Corporate Governance and Sustainability: Challenges for Theory and Practice, Routledge, London, UK, pp. 76-93.
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In this chapter we explore, both theoretica lly and empirically, how the relationship between political systems and corporate governance practices can be used to progress corporate sustainability. We argue that corporate sustainabil ity is facili tated by ' total responsibility management ' , as outlined by Waddock et al. (2002). Waddock et al. 2002 argue that corporate sustainability requires internal corporate governance to move beyond compliance to the holistic approach of 'total responsibil ity management' .

Carter, C & Clegg, S 2007, 'Institutional Theory, New' in George Ritzer (ed), The Blackwell Encyclopedia of Sociology, John Wiley & Sons, Ltd, Oxford, pp. 2351-2352.
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Carter, C & Clegg, S 2007, 'Management Fashion' in George Ritzer (ed), The Blackwell Encyclopedia of Sociology, John Wiley & Sons, Ltd, Oxford, UK, pp. 2729-2731.
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Clegg, S 2007, 'Bureaucracy and Public Sector Governmentality' in George Ritzer (ed), The Blackwell Encyclopedia of Sociology, John Wiley & Sons, Ltd, Oxford, UK, pp. 376-378.
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Clegg, SR, Wang, KY & Berrell, M 2007, 'Business Networks and Strategic Alliances in China: An Introduction' in Clegg, SR, Wang, K & Berrell, M (eds), Business Networks and Strategic Alliances in China, Edward Elgar Publishing, London, UK, pp. 3-27.

Collins, J 2007, 'The landmark of Cronulla' in Jupp, Nieuwenhuysen & Dawson (eds), Social Cohesion in Australia, Cambridge University Press, Port Melbourne, Australia, pp. 61-69.
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Collins, J 2007, 'Tourism, Ethnic Diversity and the City' in Rath, J (ed), Tourism, Ethnic Diversity and the City, Routledge, USA, pp. 67-86.
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Dameron, S & Josserand, E 2007, 'Dan Schendel : de la business policy au strategic management' in Loillier, T & Tellier, F (eds), Les grands auteurs en stratégie, Editions Management et Sociétés, France, pp. 91-104.
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In more than 50 years, the strategy has made considerable progress. These developments require a work of synthesis to take stock of the main theories, schools of thought and tools. Consists of 7 parts and 28 chapters, this book offers to return to the authors who have built the discipline but also those who make the news. Written by 37 faculty members of universities and Grandes Ecoles, the chapters present the background and basic ideas of the authors basic strategy. With this book, the reader can better understand the themes of research, theoretical and methodological choices of the authors and will finally be able to better assess the theses defended.

Felemegas, J 2007, 'Introduction, by John Felemegas' in Benn, S & Dunphy, D (eds), An International Approach to the Interpretation of the United Nations Convention on Contracts for the International Sale of Goods (1980) as Uniform Sales Law, Cambridge University Press, London, UK, pp. 1-38.
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Loo, J 2007, 'Preface', pp. 201-202.
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Martin, A, Benn, SH & Dunphy, DC 2007, 'Corporate Governance and Sustainability' in Benn, S & Dunphy, D (eds), Corporate Governance and Sustainability: Challenges for Theory and Practice, Routledge, London, UK, pp. 94-121.
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Navone, M 2007, 'Principi di asset allocation e l'analisi del rischio' in Musile Tanzi (ed), Manuale del private banker, Egea, Italy, pp. 37-66.

Nguyen, DT & Barrett, NJ 2007, 'Internet-based knowledge internalization and firm internationalization in transition markets' in Rialp, A & Rialp, J (eds), International Marketing Research: Opportunities and Challenges in the 21st Century, Elsevier, Oxford, UK, pp. 369-390.

Nguyen, TTM, Barrett, NJ & Nguyen, TD 2007, 'The Role of Market and Learning Orientations in Relationship Quality: Evidence from Vietnamese Exporters and their Foreign Importers' in Rialp, A & Rialp, J (eds), Advances in International Marketing, Emerald (MCB UP ), Oxford, UK, pp. 107-133.
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This study examines the roles of market and learning orientations in relationship quality between exporters in transition economies and their foreign importers and subsequently, export performance. A random sample of 283 export firms in Vietnam provides evidence to support the hypothesized main effects. The results further indicate that learning orientation plays a role in building high-quality relationships for both new and mature relationships. However, the impact of market orientation on relationship quality is found only in the new relationship. In addition, firm-ownership structure does not moderate the relationships between learning orientation, market orientation, relationship quality, and export performance.

Pitsis, TS & Clegg, SR 2007, 'Interpersonal Metaphysics—“We Live in a Political World”: The Paradox of Managerial Wisdom' in Kessler, EH & Bailey, JR (eds), Handbook of Organizational and Managerial Wisdom, SAGE Publications, Inc., Thousand Oaks, USA, pp. 399-422.
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Rhodes, C 2007, 'Management Discourse' in George Ritzer (ed), The Blackwell Encyclopedia of Sociology, John Wiley & Sons, Ltd, London, pp. 2722-2725.
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Rhodes, CH & Pullen, A 2007, 'Humour, Work and Organization' in Westwood, R & Rhodes, C (eds), Humour, Work and Organization, Routledge, London, pp. 161-179.
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Rhodes, CH & Westwood, R 2007, 'Letting Knowledge Go: Ethics and Representation of the Other in International and Cross-Cultural Management' in Carter, C, Clegg, S, Kornberger, M, Laske, S & Messner, M (eds), Business Ethics as Practice: Representation, Reflexivity and Performance, Edward Elgar, Cheltenham, pp. 68-83.

Rhodes, CH, Iedema, RA & Scheeres, HB 2007, 'Identity, Surveillance and Resistance' in Pullen, A, Beech, N & Sims, D (eds), Exploring Identity: Concepts and Methods, Palgrave Macmillan, Houndmills, pp. 83-99.

Richards, G 2007, 'Tourism, Creativity and Development' in Richards, G & Wilson, J (eds), Tourism, Creativity and Development, Routledge, UK, pp. 201-214.
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Small, J, Cadman, K, Friend, L, Gannon, S, Ingleton, C, Koutroulis, G, McCormack, C, Mitchell, P, Onyx, J, O'Regan, K & Rocco, S 2007, 'The Critical Turn in Tourism Studies' in Ateljevic, I, Pritchard, A & Morgan, N (eds), The Critcal Turn in Tourism Studies: Innovative research methodologies, Routledge, Amsterdam, pp. 261-278.
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The use of memory-work as a qualitative method in feminist social research is well established in Australia and New Zealand. Memory-work, though, still brings with it many theoretical and methodological dilemmas and issues. To open some of these issues to collective discussion, a group of experienced feminist researchers used the process of memory-work to explore specific experiences of working with memory-work groups. Our exploration suggested that using memory-work within the dominant positivist discourses and patriarchal structures of academia could, at times, leave feminist researchers feeling powerless. Through this collective we expressed concern about method and methodological process in ways which had not been articulated through our earlier memory-work projects.

Trayler, R 2007, 'A survey of corporate governance in banking: Characteristics of the top 100 world banks' in Gup, BE (ed), Corporate Governance in Banking: A Global Perspective, Edward Elgar, UK, pp. 184-209.

Westwood, R & Rhodes, CH 2007, 'Humour and the study of organizations' in Westwood, R & Rhodes, C (eds), Humour, Work and Organization, Routledge, London, pp. 1-14.

Arestis, P, Baddeley, M & Sawyer, M 2007, 'THE RELATIONSHIP BETWEEN CAPITAL STOCK, UNEMPLOYMENT AND WAGES IN NINE EMU COUNTRIES', Bulletin of Economic Research, vol. 59, no. 2, pp. 125-148.
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The focus of this paper is to investigate the importance of the capital stock in the determination of wages and unemployment in a range of EMU countries and to compare the results across countries. A time-series analysis is conducted in the case of nine euro area countries, which were selected solely on the basis of data availability and consistency: Austria, Belgium, Finland, France, Germany, Italy, Ireland, the Netherlands and Spain. The paper begins with a short review of the literature on capital stock and unemployment, before it deals with the theoretical model. This is followed by estimation and testing of the theoretical model put forward, using both time-series and panel data. The results are supportive of the main hypothesis of the paper: capital stock is an important determinant of unemployment and wages in the countries considered for the purposes of the paper. © 2007 The Authors. Journal compilation © 2007 Blackwell Publishing Ltd and the Board of Trustees of the Bulletin of Economic Research.

Balkrishna, H, Coulton, J & Taylor, SL 2007, 'Accounting Losses and Earnings Conservatism: Evidence from Australian Generally Accepted Accounting Principles', Accounting and Finance, vol. 47, no. 3, pp. 381-400.
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We provide evidence on three important aspects of Australian financial reporting; namely, the characteristics of losses, the extent to which Australian firms earnings are conditionally conservative (i.e. bad news is reflected in earnings more quickly than good news) and the extent to which losses reflect incrementally greater conditional conservatism. We find evidence that loss incidence in Australia is frequent, with around 40 per cent of the sample firm-years from 1993 to 2003 being losses. Losses are also surprisingly persistent, and the probability of loss reversal declines monotonically as the history of losses extends. Although conditional conservatism is also shown to be a pervasive aspect of Australian Generally Accepted Accounting Principles, we demonstrate that it is more evident among loss observations. This result is robust across different methods of capturing conditional conservatism, and supports the conclusion that the relatively high frequency of losses is, at least in part, a reflection of conservative reporting.

Bettinger, E & Slonim, R 2007, 'Patience among children', Journal of Public Economics, vol. 91, no. 1-2, pp. 343-363.
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Birch, S, Haas, M, Savage, E & Van Gool, K 2007, 'Targeting services to reduce social inequalities in utilisation: an analysis of breast cancer screening in New South Wales', Australia and New Zealand Health Policy, vol. 4, no. 1, pp. 1-9.
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Abstract Background Many jurisdictions have used public funding of health care to reduce or remove price at the point of delivery of services. Whilst this reduces an important barrier to accessing care, it does nothing to discriminate between groups considered to have greater or fewer needs. In this paper, we consider whether active targeted recruitment, in addition to offering a 'free' service, is associated with a reduction in social inequalities in self-reported utilization of the breast screening services in NSW, Australia. Methods Using the 1997 and 1998 NSW Health Surveys we estimated probit models on the probability of having had a screening mammogram in the last two years for all women aged 40–79. The models examined the relative importance of socio-economic and geographic factors in predicting screening behaviour in three different needs groups – where needs were defined on the basis of a woman's age. Results We find that women in higher socio-economic groups are more likely to have been screened than those in lower groups for all age groups. However, the socio-economic effect is significantly less among women who were in the actively targeted age group. Conclusion This indicates that recruitment and follow-up was associated with a modest reduction in social inequalities in utilisation although significant income differences remain.

Bird, R & Casavecchia, L 2007, 'Sentiment and Financial Health Indicators for Value and Growth Stocks: The European Experience', The European Journal of Finance, vol. 13, no. 8, pp. 769-793.
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The well-documented market underperformance of the majority of value and growth stocks over a 12-month holding period reflects that traditional valuation metrics might tell us whether a stock is potentially cheap or expensive but little about when, or even if, it will experience a market correction. Two indicators have come to the fore in recent years that provide useful insights: sentiment/momentum and accounting fundamentals/financial health.We examine their single and combined impact on value and growth stocks and find that (i) they are effective in introducing a timing element into the selection of both value and growth stocks, (ii) the sentiment indicator completely dominates the financial health indicator and, (iii) both indictors contribute to the performance of the good and bad growth stocks. The size and significance of the investment profits that potentially can be generated using the two indicators in combination questions of the efficiency of the European equity markets.We conclude that our findings are consistent with the pricing cycle for a stock proposed by Lee and Swaminathan (Lee, C. and Swaminathan, B. (2000) Price momentum and trading volume, Journal of Finance, 55, pp. 2017–2069.) and the under- and over-reaction in pricing inherent in models proposed by Barberis et al. (Barberis, N., Shleifer A., and Vishny, R. (1998) A model of investor sentiment, Journal of Financial Economics, 49, pp. 307–343.) and Hong and Stein (Hong, H. and Stein, J.C. (1999) A unified theory of underreaction, momentum trading and overreaction in asset markets, Journal of Finance, 54, pp. 2143-2184.).

Bird, R & Casavecchia, L 2007, 'Value enhancement using momentum indicators: the European experience', International Journal of Managerial Finance, vol. 3, no. 3, pp. 229-262.
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Abstract: Purpose – The purpose of this research is to study the extent to which various price and earnings momentum measures can be used to enhance portfolio performance by better timing entry into value stocks (and isolating those growth stocks that still have some period to run). Design/methodology/approach – The paper uses the traditional methodology of ranking stocks on the basis of certain value and momentum measures (e.g. book-to-market, market return over some prior period), forming portfolios based on these rankings which are held for a specific period of time. The portfolios are formed on the basis of a single measure of multiple measures and the returns and associated p-values are calculated with the objective of determining how these portfolios perform relative to a benchmark portfolio composed of all the companies in the universe. The analysis is conducted on a database consisting of approximately 8,000 companies drawn from 15 European countries over the period from January 1989 to May 2004.

Bornholt, LJ & Wilson, R 2007, 'A General Mediated Model of Aspects of Self Knowledge (M-ASK): Children's Participation in Learning Activities across Social Contexts', Applied Psychology, vol. 56, no. 2, pp. 302-318.
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Bugeja, M 2007, 'Voluntary use of independent valuation advice by target firm boards in takeovers', Pacific-Basin Finance Journal, vol. 15, no. 4, pp. 368-387.
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This study examines why target firm directors commission a voluntary expert to assess offer adequacy in Australian takeovers. The results indicate that expert use is higher where the board is rejecting the offer. In addition, experts are hired where the board faces greater complexity in valuing the consideration offered and the target firm. Expert use is found to be in target shareholders' interest as it increases the likelihood that the bidder will increase the offer price. These findings add to existing evidence on whether target board's act in shareholders' interest during corporate control contests.

Bugeja, M & da Silva Rosa, R 2007, 'The inefficient management and disciplinary motives for takeover in Australia', Corporate Ownership and Control, vol. 5, no. 1, pp. 469-481.
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The disciplinary motive and removal of inefficient target management are widely cited as explanations for takeovers. This study tests the prevalence of these explanations using Australian takeover targets from 1990 to 2002. We find that the vast majority of target firms are unlikely candidates for disciplinary action. Contrary to the disciplinary hypothesis, we find that target shareholdings are highly concentrated and are more concentrated than non-target firms. Unlike Agrawal and Jaffe’s (2003) US study, we find ASX targets are typically poor performers but, contrary to the inefficient management hypothesis, we find that takeover success is higher for better performing targets

Burke, PF & Reitzig, MG 2007, 'Measuring Patent Assessment Quality - Analyzing the Degree and Kind of (In)Consistency in Patent Offices' Decision Making', Research Policy, vol. 36, no. 9, pp. 1404-1430.
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Byers, D & Rhodes, C 2007, 'Ethics, Alterity, and Organizational Justice', Business Ethics: A European Review, vol. 16, no. 3, pp. 239-250.
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This paper articulates a conception of organizational justice based on the promise of a mode of organizing that does not violate the particularity of each and every other person. It argues that the decisive condition for such a form of justice resides in the realities of the cultural practices of an organization as they are apparent in the conduct of people in relation to multiple others. These are practices that can only seek justification in the primary right of each person to be regarded with absolute alterity. It also argues that a degree of violence is unavoidable within any practical ordering of justice and that any consideration of ethics and justice in organizations must account for such violence and seek to negotiate its existence on ethical terms. The organizational justice that is referred to is one sensitive to the exercise of its own power and authority in the context of its unavoidable violation of its basis in ethics. This is a justice that is ethically necessary, but is never sure of itself.

Carpenter, A & Wang, J-X 2007, 'Herding and the Information Content of Trades in the Australian Dollar Market', Pacific-Basin Finance Journal, vol. 15, no. 2, pp. 173-194.
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This study shows that the information content of FX transactions depends on the identity of market participants. Using spot FX transactions of a major Australian bank, we find that central banks have the greatest price impact, followed by non-bank financial institutions (NBFIs) such as hedge funds and mutual funds. Trades by non-financial corporations have the least impact on dealer pricing. In the interbank market, dealers with greater private information tend to choose direct trading which has lower post-trade transparency. Indirect trading via brokers is partially revealed to the market and has little price impact. The price impact largely comes from institutions in the top quartile of the trading volume. Furthermore, NBFIs have the greatest propensity for herding, followed by interbank dealers. Non-financial corporations do not herd in their trades. Except for central banks, the differential impact of market participants can largely be explained by their propensity for herding

Carter, L & Gray, D 2007, 'Relational competence, internal market orientation and employee performance', The Marketing Review, vol. 7, no. 4, pp. 385-400.
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Chiarella, C, Nikitopoulos Sklibosios, C & Schlogl, E 2007, 'A Control Variate Method for Monte Carlo Simulations of Heath-Jarrow-Morton Models with Jumps', Applied Mathematical Finance, vol. 14, no. 5, pp. 365-399.
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This paper examines the pricing of interest rate derivatives when the interest rate dynamics experience infrequent jump shocks modelled as a Poisson process. The pricing framework adapted was developed by Chiarella and Nikitopoulos to provide an extension of the Heath, Jarrow and Morton model to jump-diffusions and achieves Markovian structures under certain volatility specifications. Fourier Transform solutions for the price of a bond option under deterministic volatility specifications are derived and a control variate numerical method is developed under a more general state dependent volatility structure, a case in which closed form solutions are generally not possible. In doing so, a novel perspective is provided on control variate methods by going outside a given complex model to a simpler more tractable setting to provide the control variates.

CHIARELLA, CARL, SKLIBOSIOS, CHRISTINANIKITOPOULOS & SCHLÖGL, ERIK 2007, 'A MARKOVIAN DEFAULTABLE TERM STRUCTURE MODEL WITH STATE DEPENDENT VOLATILITIES', International Journal of Theoretical and Applied Finance, vol. 10, no. 01, pp. 155-202.
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The defaultable forward rate is modelled as a jump diffusion process within the Schönbucher [26,27] general Heath, Jarrow and Morton [20] framework where jumps in the defaultable term structure fd(t,T) cause jumps and defaults to the defaultable bond prices Pd(t,T). Within this framework, we investigate an appropriate forward rate volatility structure that results in Markovian defaultable spot rate dynamics. In particular, we consider state dependent Wiener volatility functions and time dependent Poisson volatility functions. The corresponding term structures of interest rates are expressed as finite dimensional affine realizations in terms of benchmark defaultable forward rates. In addition, we extend this model to incorporate stochastic spreads by allowing jump intensities to follow a square-root diffusion process. In that case the dynamics become non-Markovian and to restore path independence we propose either an approximate Markovian scheme or, alternatively, constant Poisson volatility functions. We also conduct some numerical simulations to gauge the effect of the stochastic intensity and the distributional implications of various volatility specifications.

Clegg, S, Kornberger, M & Rhodes, C 2007, 'Business ethics as practice', BRITISH JOURNAL OF MANAGEMENT, vol. 18, no. 2, pp. 107-122.
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In this article we develop a conceptualization of business ethics as practice. Starting from the view that the ethics that organizations display in practice will have been forged through an ongoing process of debate and contestation over moral choices, we examine ethics in relation to the ambiguous, unpredictable, and subjective contexts of managerial action. Furthermore, we examine how discursively constituted practice relates to managerial subjectivity and the possibilities of managers being moral agents. The article concludes by discussing how the 'ethics as practice' approach that we expound provides theoretical resources for studying the different ways that ethics manifest themselves in organizations as well as providing a practical application of ethics in organizations that goes beyond moralistic and legalistic approaches.

Clegg, S, Kornberger, M & Rhodes, C 2007, 'Organizational ethics, decision making, undecidability', SOCIOLOGICAL REVIEW, vol. 55, no. 2, pp. 393-409.
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In this paper we develop a conceptualisation of organizational decision-making as a practice that is, necessarily, ethical. The paper starts with a discussion of the notion of decision-making as it relates to organizational rationality and the relationsh

Clegg, SR & Courpasson, D 2007, 'The end of history and the futures of power', Twenty-First Century Society, vol. 2, no. 2, pp. 131-154.
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Clegg, SR & Courpasson, D 2007, 'The futures of power', Revista de Administração Contemporânea, vol. 11, no. 3, pp. 223-248.
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Some may recall, or have read about, those heady days when history allegedly ended, as the Berlin Wall collapsed(3). When the wall came down it seemed to may observers as if, with the end of communism at least in Europe the only threat to existing democratic political power was vanquished. Liberal, plural democracy, the open society and open organizations seemed to stretch as a vista into a future full of promise offering peace in our time, with all its assumed dividends, and the triumph neither of the will nor the state but of decent, ordinary democracy. Surely the chance to build a better world of organizations was imminent?

Clegg, SR, Rhodes, C & Kornberger, M 2007, 'Desperately seeking legitimacy: Organizational identity and emerging industries', ORGANIZATION STUDIES, vol. 28, no. 4, pp. 495-513.
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In this article we examine the process of organizational identity formation in emerging industries. We argue that organizational identity is best understood in terms of the relationship between temporal difference (i.e. the performance of a stable identity over time) and spatial difference (i.e. by locating organizational identity in relation to other firms, both similar and different). It is the relationship between these two forms of difference that enables the construction of a legitimate sense of organizational identity. Our discussion is illustrated using empirical material from a study of the emerging industry of business coaching in Australia.

Cock, CD, Fleming, P & Rehn, A 2007, 'Organizing revolution?', Management & Organizational History, vol. 2, no. 2, pp. 107-114.
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Collins, J 2007, 'Immigrants As Victims of Crime and Criminal Justice Discourse in Australia', International Review of Victimology, vol. 14, no. 1, pp. 57-79.
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Issues related to immigrants as criminals or victims of crime resonate strongly in Australia because it has a relatively larger and more diverse immigrant population than most western countries. Focussing on Sydney, the aim of this article is to explore a number of aspects of immigrant victimology in Australia: immigrants as victims of crime; as victims of the fear of crime; as victims of racial abuse and violence in the aftermath of the 11th of September, 2001; and as victims of media discourses about ‘ethnic crime’. To do this the article draws on national and international research into immigrant crime and immigrant victimology and on two sources of primary data: a Sydney survey of 825 youth and adults (eighty per cent of whom were immigrant minorities) and data from a Hotline established in Sydney in the immediate aftermath of 9/11. The paper provides evidence of each dimension of immigrant victimology and concludes that there has been a disproportionate focus on, and fear of, immigrant or ‘ethnic’ crime in the Sydney media. This discourse of immigrant criminality, exacerbated post 9/11, appears to leave little space for a more sympathetic discourse about immigrant victims of crime and the resulting construction of immigrant cultures of criminality leads to policy responses that ignore issues such as inequality, unemployment, education and neighbourhood renewal.

Cunha, MPE, Cardoso, CC & Clegg, SR 2007, 'Manna from Heaven: The Exuberance of Food as a Topic for Research in Management and Organization', FEUNL Working Paper Series, vol. 61, no. 515, pp. 935-963.
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Organizations have, in the past, often been discussed as if they were Cartesian mentalities, planning agendas, learning from doing, processing information, reducing equivocality, mimicking and copying, floating disembodiedly apart from the actors who work in these organizations. We are offered representations of organizations as organically grounded metaphors that minimize the biological facticity of employees: namely, their need for food. While the inputs to organizations conceived as if they were quasi-systems are well explored, and the emotional and `irrational' side of organizations is increasingly discussed, the necessity of inputs to the biological systems that staff them is not. Nonetheless, despite the lack of explicit scholarly attention to food at work, its importance guarantees its hidden presence in the organizational literature, often in the context of more `serious' themes. We identify four approaches to the relationship between food, work and organization. For dessert, we propose a research menu that aims to uncover several possibilities for making the role of food in organizational life more explicit.

Dameron, S & Josserand, E 2007, 'Le développement d'une communauté de pratique: une analyse relationnelle', Revue française de gestion, vol. 33, no. 174, pp. 131-148.
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Darcy, S 2007, 'Advances in hospitality and leisure by Joseph S Chen (ed.), Elsevier Ltd.; Amsterdam, 2004. No. of pages: 488. (Amazon), ISBN 0-7623-1158-4', International Journal of Tourism Research, vol. 9, no. 3, pp. 231-232.
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Darcy, SA 2007, 'Disablity awareness - Are you losing business?', Our Hotel, vol. Summer, pp. 41-43.

Delli Gatti, D, Di Guilmi, C, Gallegati, M & Giulioni, G 2007, 'Financial Fragility, Industrial Dynamics and Business Fluctuations in an Agent Based Model', Macroeconomic Dynamics, vol. 11, no. S1, pp. 62-79.
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n the 1990s a large body of literature--sometimes referred to as the financial accelerator hypothesis, broad credit view, or balance sheet channel--focused on the role of financial factors in business fluctuations and in the transmission of monetary shocks [Bernanke and Gertler (1989, 1990, 1995), Bernanke et al. (1996, 1999), Greenwald and Stiglitz (1988, 1990, 1993), Stiglitz and Greenwald (2003)]. Insightful new additions to the literature, albeit along different lines, have been provided by Kiyotaki and Moore (1997, 2002) and Cooley and Quadrini (2001). In these models, in principle, agents are heterogeneous, and sometimes it is also recognized that heterogeneity is a necessary ingredient of important business cycle features (such as composition effects), but the nature and consequences of heterogeneity are not thoroughly explored. At a certain point of the analysis, the representative agent pops up and heterogeneity gets lost or is simply neglected. The temptation to keep the analysis simple by resorting to the representative agent is understandable. After all, the representative agent framework has been one of the most successful tools in economics [Hartley (1997); Stoker (1993)] and is still the cornerstone of standard macroeconomics. This modeling strategy, however, is justified if heterogeneity is temporary, that is, if the population of different households/firms converges over time to a stationary distribution in which agents are identical. This condition is generally not fulfilled empirically. In real economies heterogeneity is not bound to disappear and the evolution over time of the distribution of heterogeneous agents affects the dynamics of the macrovariables. If macroeconomic modeling relies on the representative agent, therefore, the analysis of business fluctuations and of the transmission mechanism of monetary policy will be too simple and sometimes even simplistic.

Denize, S & Young, L 2007, 'Concerning trust and information', Industrial Marketing Management, vol. 36, no. 7, pp. 968-982.
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communication and the associated information exchanges are key drivers of the development of relationships and of the trust embedded within them. this paper considers the development of business relationships in terms of the continuing co-evolution of trust and information exchange and the issues associated with researching these processes

Dwyer, L, Deery, M, Jago, L, Spurr, R & Fredline, L 2007, 'Adapting the Tourism Satellite Account Conceptual Framework to Measure the Economic Importance of the Meetings Industry', Tourism Analysis, vol. 12, no. 4, pp. 247-255.
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This article presents the findings from research undertaken for the United Nations World Tourism Organization that examines the global meetings industry. In particular, the research investigated the type, source, and credibility of data collected on the meetings industry and the potential to use the data for evaluating the economic contribution of the meetings industry. In so doing, the article details the data that are available and presents a method, using the Tourism Satellite Account (TSA), to evaluate the meetings industry on a global basis. The research found that the industry lacked clear definitions and therefore inconsistent data. The article provides suggested definitions and a conceptual framework for use in a TSA evaluation of the meetings industry.

Dwyer, L, Forsyth, P & Spurr, R 2007, 'Contrasting the Uses of TSAs and CGE Models: Measuring Tourism Yield and Productivity', Tourism Economics, vol. 13, no. 4, pp. 537-551.
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Tourism satellite accounts (TSAs) and computable general equilibrium (CGE) models are used increasingly in tourism analysis, though they have distinctly different functions. These are illustrated by means of two examples. The first of these involves developing measures of profitability and productivity of the Australian tourism industry – the national TSA was used to provide the database for this exercise. The second involves measuring the yield of different types of tourists to the tourism industry and the economy as a whole. TSAs provide an appropriate technique to estimate economic yield at the industry level, while the CGE approach is used to estimate the yield to the economy as a whole.

Dwyer, L, Forsyth, P, Fredline, L, Deery, M, Jago, L & Lundie, S 2007, 'Yield Measures for Special-Interest Australian Inbound Tourism Markets', Tourism Economics, vol. 13, no. 3, pp. 421-440.
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Different tourism stakeholders mean different things by ‘yield’ and this presents a barrier to communication and policy discussion. Primarily, this paper provides an overview of different concepts of yield. It also operationalizes several of these measures using inbound tourism expenditure data for Australia so that the origin markets and market segments identified as generating high yields under the various measures can be compared. The paper further identifies the manner in which the concept of yield can be broadened to embrace sustainable yield by incorporating measures of environmental and social impact. It concludes with a discussion of the policy implications of the study.

Dwyer, L, King, B & Prideaux, B 2007, 'The Effects of Restrictive Business Practiceson Australian Inbound Package Tourism', Asia Pacific Journal of Tourism Research, vol. 12, no. 1, pp. 47-64.
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International visitors to Australia on package tours have expressed concern about aspects of their holiday experience. These aspects relate to restrictive business practices on the part of inbound tour operators. The origin markets most affected are China, Korea and Taiwan in particular, and, to a lesser extent, Japan. This paper first sets out the nature of the restrictive business practices and then discusses their underlying causes. It then estimates their effects on visitor satisfaction and the impact of this on future package tourism flows to Australia from the identified markets. Finally, some estimates are made of the economic costs of the practices. It is argued that Australia will benefit from the development of quality tours rather than persisting with the price driven tours currently on offer within these markets.

Edwards, D 2007, 'Corporate Social Responsibility of Large Urban Museums: The Contribution of Volunteer Programs', Tourism Review International, vol. 11, no. 2, pp. 167-174.
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Out of a growing concern about the erosion of social infrastructure has come an increase in pressure on business to take up more of the responsibility to invest in building strong communities. While many tourism organizations have been slow to involve themselves in any long-term and meaningful way with communities, the volunteer programs of large Australian museums unintentionally create partnerships of engagement, participation, and involvement between the museum and their urban communities. These volunteer programs represent a contribution to corporate social responsibility (CSR). Drawing on the author's previous work, the CSR literature, and museum reports and information posted on the Internet, this article discusses why and how this occurs. First, the article explores the relationship between CSR and social capital. Second, the contribution that museums make to social capital through their volunteer programs is outlined. Third, it is considered whether museums could do more in terms of their CSR and volunteer programs. Finally, suggestions are made for the way in which museums can continue to fulfill and advance their CSR activities. Museums, in acknowledging and documenting the CSR activities of their volunteer programs, can improve CSR outcomes and enhance the social and economic outcomes for both the community and the museum.

Edwards, DC 2007, 'Leisure-seeking volunteers: ethical implications', Voluntary Action, vol. 8, no. 3, pp. 19-39.
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People construct socially salient identities of others that in some cases affect their morally significant perceptions of, and interactions with, those groups. If these perceptions are flawed, this has a bearing on fundamental ethical questions: in particular, how one sees, treats and understands those groups. Museum volunteers are a group that are often viewed with differing positive and negative associations and values. The objective of this article is to explore the values and commitment of serious leisure volunteers in order to make a more appropriate representation of volunteers. The article presents the results of a study of volunteers at three large museums and art galleries. The results show that these volunteers place a very high value on the work they do for the institution, and that their commitment to the institution is a combination of affective and continuance commitment. These findings challenge typified representations of volunteers, and the implications for ethical volunteer management are discussed.

Edwards, M & Onyx, J 2007, 'Social Capital and Sustainability in a Community under Threat', Local Environment, vol. 12, no. 1, pp. 17-30.
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Engaging with dialogue concerning the relevance and applicability of social capital to a model of sustainable community development, we illustrate an in-depth case of a community experiencing an ideological clash with the dominant politico-societal structures. We argue that while the exclusivity of bonding social capital has been described as the `dark side, it may be essential for progressive sustainable community development (PSCD). When faced with a development threat, such bonds are essential for building links, bridges and solidarity, enabling cultural reproduction and promoting environmental protection for sustainability

Fleming, P 2007, 'Sexuality, Power and Resistance in the Workplace', Organization Studies, vol. 28, no. 2, pp. 239-256.
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This paper investigates whether the expression of sexuality in organizations represents an opportunity for employee resistance or increased management control. It draws upon an empirical study of a high-commitment culture programme that encouraged both heterosexual and homosexual discourses. The study reveals a complex scenario in which sexuality is simultaneously a facet of control, a site of empowerment and an object of resistance. It is suggested that a multilevelled conceptualization of power and resistance is required in order to untangle the complex political implications of sexuality and re-eroticization at work.

Foley, C, Holzman, C & Wearing, S 2007, 'Moving Beyond Conspicuous Leisure Consumption: Adolescent Women, Mobile Phones and Public Space', Leisure Studies, vol. 26, no. 2, pp. 179-192.
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In this paper we explore mobile phones as a form of fashion accessory for young women in contemporary culture and the possible value of such fashionable items as a source of identity and self-worth. Despite reliance on the usual stultifying stereotypes produced by marketeers to promote mobile phones, we explore the possibility that increased access to public space generates for adolescent girls alternative choices of leisure experiences and possibilities of multiple enriching identities. The findings suggest that mobile phone use can impart a sense of self-confidence, sexuality and autonomy which defies the male gaze in public spaces and may allow adolescent women to reject traditional images of femininity at a formative stage in the life course and take steps to a further array of leisure choices. It may only be a temporary image that assists a sense of self at a vulnerable time in life, or it may infiltrate other aspects of subjectivity and assist an ongoing sense of self-confidence. However, this particular leisure activity can be seen as enabling, allowing entry to an arena, that of public space, that has hitherto been limited by the male gaze and other stereotypes of adolescent women. Through in-depth interviews with teenage mobile phone users and a review of the literature we have examined the success that this form of technology has had with this social group.

Foley, CT & Hayllar, BR 2007, 'A tale of two caravan parks: friendship, community and the freedom thing', Tourism Today, vol. 7, pp. 7-28.
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This paper presents the findings of a research project that explored notions of friendship and community in the context of caravan park holidays for repeat visitors to two caravan parks. The study was conducted by way of in-depth interview with 22 visitors to a caravan park on the south coast of News South Wales (Australia) in 2006 and 20 visitors to a caravan park in far north Queensland (Australia) in 2007. For both parks the findings indicate that the major attractions of caravan park holidays for long term repeat visitors are the friendships that build up over years of repeat visitation, and the relaxing lifestyle that the holiday affords. For the older and smaller of the parks the respondents also reported that a strong sense of community existed among the visitors and that this was a very satisfying feature of their holiday experience. There was less mention of a sense of community from respondents at the larger and more recently established park. Theoretical implications: there is an emerging literature documenting the possibilities of ‘serious leisure’ and ‘focal leisure activities’ as significant investment channels in the accumulation of social capital. This paper supports the theory that focal leisure activities can foster the development of a sense of community, however, our findings indicate that factors influencing this growth may include the “age” of the group and also the size of the group. Management and marketing implications: caravan park (and other tourist service) organisations may benefit from including notions of friendship and community in their marketing campaigns rather than the usual narrow focus upon facilities From a management perspective it may be useful to consider programming activities and providing amenities that facilitate social engagement and communal activity.

Garbarino, E & Slonim, R 2007, 'Preferences and decision errors in the winner’s curse', Journal of Risk and Uncertainty, vol. 34, no. 3, pp. 241-257.
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GATTI, DD, DI GUILMI, C, GALLEGATI, M & GIULIONI, G 2007, 'FINANCIAL FRAGILITY, INDUSTRIAL DYNAMICS, AND BUSINESS FLUCTUATIONS IN AN AGENT-BASED MODEL', Macroeconomic Dynamics, vol. 11, no. S1, pp. 62-79.
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In this paper we present and discuss a simple financial accelerator agent-based model, whose conceptual core is the interaction of heterogeneous firms and the banking system. Its simplicity notwithstanding, the model is able to replicate through simulations a large number of stylized facts concerning the shape and evolution over time of the distribution of firms' sizes, growth rates, profits, and “bad debt.”

Hafalir, IE 2007, 'Efficiency in coalition games with externalities', Games and Economic Behavior, vol. 61, no. 2, pp. 242-258.
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Islam, T, Louviere, JJ & Burke, PF 2007, 'Modeling the effects of including/excluding attributes in choice experiments on systematic and random components', INTERNATIONAL JOURNAL OF RESEARCH IN MARKETING, vol. 24, no. 4, pp. 289-300.
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This paper examines the impact of attribute presence/absence in choice experiments using covariance heterogeneity models and random coefficient models. Results show that attribute presence/absence impacts both mean utility (systematic components) and choice variability (random components). Biased mean effects can occur by not accounting for choice variability. Further, even if one accounts for choice variability, attribute effects can differ because of attribute presence/absence. Managers who use choice experiments to study product changes or new variants should be cautious about excluding potentially essential attributes. Although including more relevant attributes increases choice variability, it also reduces bias.

Johns, RE, Teo, ST & Harrington, K 2007, 'Pick Me! Perceptual Differences of Graduate Recruitment and Selection Methods', Employment Relations Record, vol. 7, no. 1, pp. 1-10.
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This paper reports the findings from a study which examines the adoption of recruitment and selection methods for graduates in Australia by examining the differences and similarities in the perceptions between graduate recruiters and recent graduates. The study reveals that a wide range of selection methods are used to recruit graduates into Australian firms and that if recruiters wish to attract the best graduates, they should be well-versed in the way these potential recruits perceive the usefulness and importance of recruitment and selection methods.

Jordan, K, Krivokapic-Skoko, B & Collins, J 2007, 'Ethnic Minorities and the Built Environment in Rural and Regional Australia: Sites of Segregation or Inter-Cultural Exchange?', The International Journal of Diversity in Organizations, Communities, and Nations: Annual Review, vol. 6, no. 6, pp. 167-176.
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Australia has one of the highest proportions of migrants of any country in the world. One aspect of this migration that is still poorly understood is the impact of different ethnic groups on the built environment of Australian cities and towns. Recent arrivals often seek to create a home by modifying their new landscape, transforming public spaces by building monuments, religious buildings, social clubs and community centres. These sites have often been overlooked in studies of Australia’s built environment heritage. However, they often hold enormous significance not only for migrant communities but also in reflecting contestation over space and the contribution of migrants to the Australian political economy. Crucially, in a time of increasing concern over inter-cultural relations in Australia, these places can also be sites of inter-cultural exchange. Based on preliminary fieldwork in Griffith in New South Wales, the paper will explore the social, political and economic significance of one place built by non-Anglo-Celtic migrants to Australia: the Griffith Italian Museum and Cultural Centre. Using the concepts of inter-cultural dialogue and bonding and bridging social capital, the paper explores the role of the Museum in facilitating social networks and improved relations within and between Griffith’s ethnic communities.

Josserand, E 2007, 'Le pilotage des réseaux. Fondements des capacités dynamiques de l'entreprise', Revue française de gestion, vol. 33, no. 170, pp. 95-102.
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Karande, K, Magnini, VP & Tam, L 2007, 'Recovery Voice and Satisfaction After Service Failure', Journal of Service Research, vol. 10, no. 2, pp. 187-203.
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Past research studies on service failures and recovery have conceptualized “voice” in terms of customers having an opportunity to air complaints after failures occur. In contrast, the authors introduce the concept of recovery voice , which entails a service provider asking a customer (after a failure has occurred) what the firm can do to rectify the problem. In a scenario-based experiment carried out in an airline setting and in a hotel setting with 216 and 208 participants, respectively, it was found that customers perceived greater procedural justice when offered recovery voice, which resulted in higher overall postfailure satisfaction. It was shown that perceived procedural justice mediated the effect of recovery voice on overall satisfaction. Furthermore, recovery voice had a greater impact on perceived procedural justice for established customers with long transaction histories than for new ones with short transaction histories. Managerial and research implications based on these findings are also presented.

Kean, S & Wells, P 2007, 'Earnings Decomposition and the Persistence of Earnings', Accounting Research Journal, vol. 20, no. 2, pp. 111-127.
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Forecasting future period profitability is widely identified as an aim of financial statement analysis, and these forecasts are typically relied upon for the estimation of firm value. To facilitate this, the decomposition of earnings into its components or drivers, is typically advocated. This paper investigates the existence of systematic differences in persistence across the components of earnings. If components of earnings experience differences in persistence, this may provide insights into the determinants of aggregate earnings level and persistence. This paper provides evidence of differences in persistence between components of earnings. Differences are found between components formed on the basis of: financial ratios; operating and financing activities; and cash and accruals. Furthermore, there is evidence that earnings components improve the explanatory power of models evaluating aggregate earnings persistence, with this result being strongest for firms with extreme income decreasing accruals. Due to the pivotal role of earnings in firm valuation, the results from this paper have direct implications for valuation.

Klettner, AL, Clarke, T & Adams, MA 2007, 'Balancing Act - the Tightrope of Corporate Governance Reform', Keeping Good Companies, vol. 59, no. 11, pp. 648-653.
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Over the last five years, corporate governance has proved an insistent issue in the boardrooms of Australia. In March 2003, the Australian Stock Exchange (ASX) Corporate Governance Council launched its Principles of Good Corporate Governance and Best Practice Recommendations (the guidelines). The following year amendments to the Corporations Act 2001 came into force, designed to improve corporate accountability and auditing practices. In annual reports for 2004-2005, Australian corporations were asked to disclose more information about their corporate governance practices than ever before. This prompted a review of existing governance structures and procedures against those recommended or required by the new regulation.

Larssen, AT, Robertson, T, Loke, L & Edwards, J 2007, 'Introduction to the special issue on movement-based interaction', PERSONAL AND UBIQUITOUS COMPUTING, vol. 11, no. 8, pp. 607-608.
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Lock, DJ, Taylor, TL & Darcy, SA 2007, 'Fan identity formation in a revamped league: A-League (Australia)', Sport Marketing Europe, vol. 2007, no. Spring.

Loke, L, Larssen, AT, Robertson, T & Edwards, J 2007, 'Understanding movement for interaction design: frameworks and approaches', PERSONAL AND UBIQUITOUS COMPUTING, vol. 11, no. 8, pp. 691-701.
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The results of a study of two computer games, that use human movement as direct input, were analysed using four existing frameworks and approaches, drawn from different disciplines that relate to interaction and movement. This enabled the exploration of the relationships between bodily actions and the corresponding responses from technology. Interaction analysis, two design frameworks and Laban movement analysis were chosen for their ability to provide different perspectives on human movement in interaction design. Each framework and approach provided a different, yet still useful, perspective to inform the design of movement-based interaction. Each allowed us to examine the interaction between the player and the game technology in quite distinctive ways. Each contributed insights that the others did not.

Lundie, S, Dwyer, L & Forsyth, P 2007, 'Environmental-Economic Measures of Tourism Yield', Journal of Sustainable Tourism, vol. 15, no. 5, pp. 503-519.
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A focus on 'tourism yield' is an important aspect of business strategies to maintain and enhance destination competitiveness. Ideally the notion of 'tourism yield' should include tourism's environmental and social value to a destination in addition to economic value. This paper attempts to develop measures of economic and environmental yield. It first describes how measures of economic yield may be estimated and presents results for Australian inbound tourism. Environmental yield estimates are then developed for the same visitor markets. A hybrid approach is employed, combining input-output analysis with an onsite audit for tourist accommodation. The relevant environmental impacts include those on energy use, water use, greenhouse gas emissions and ecological footprint. The findings reveal that, for some inbound markets, simultaneous achievement of relatively high economic and environmental goals is not possible, and that economic-environmental tradeoffs may be necessary. The results have implications for all destinations which use notions of 'tourism yield' to inform their marketing strategies. © 2007 S. Lundie et al.

Massey, GR & Dawes, PL 2007, 'Personal characteristics, trust, conflict, and effectiveness in marketing/sales working relationships', European Journal of Marketing, vol. 41, no. 9/10, pp. 1117-1145.
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PurposeThe key objective of this research is to test how two trust dimensions (cognition‐based trust and affect‐based trust) mediate the effects of three personal characteristics (psychological distance, the marketing manager's sales experience, and the marketing manager's relative level of formal education) on the following outcome variables: dysfunctional conflict, functional conflict, and perceived relationship effectiveness.Design/methodology/approachDrawing on the interaction approach, the paper develops a conceptual framework to better understand the nature of the working relationship between marketing managers and sales managers. In total, it develops and test 13 hypotheses. Partial least squares was used to assess the validity of the measures, and to estimate the structural model. Using a cross‐sectional design, data were collected from 101 marketing managers in Australia.FindingsThe hypothesized model has high explanatory power and it was found that both trust dimensions strongly affected all three outcome variables. However, though both forms of trust were positively related to perceived relationship effectiveness, affect‐based trust had the strongest impact on this outcome. The results also confirm that both cognition‐ and affect‐based trust have negative effects on dysfunctional conflict, and strong positive effects on functional conflict. In addition to these new findings, the paper shows that while psychological distance has a strong negative impact on cognition‐based trust, it has no impact on affect‐based trust. Moreover, it was found that when marketing managers had greater levels of sales experience, it increased their affect‐based trust but it had no impact on cognition‐based trust. F...

Massey, GR & Dawes, PL 2007, 'The antecedents and consequence of functional and dysfunctional conflict between Marketing Managers and Sales Managers', Industrial Marketing Management, vol. 36, no. 8, pp. 1118-1129.
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Focusing on the working relationship between Marketing Managers and Sales Managers, our study examines two dimensions of interpersonal conflict: dysfunctional conflict and functional conflict. Drawing on relevant theory, we include three communication va

Massey, GR & Kyriazis, E 2007, 'Interpersonal trust between marketing and R&D during new product development projects', European Journal of Marketing, vol. 41, no. 9/10, pp. 1146-1172.
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PurposeThe primary objective of this research is to test a model examining interpersonal trust between marketing managers and R&D managers during new product development projects.Design/methodology/approachIn this study interpersonal trust as a bi‐dimensional construct with cognitive and affective components is conceptualised. The authors' integrative structural model specifies Weber's structural/bureaucratic dimensions – formalisation and centralisation to predict three communication dimensions, communication frequency, quality, and bi‐directionality. In turn these communication dimensions are used to predict cognition‐based trust, and affect‐based trust. In addition, the paper models the direct effects of the three communication dimensions on a dependent variable – perceived relationship effectiveness. The hypothesised model consists of 16 hypotheses, seven of which relate to the two focal interpersonal trust constructs. The measures were tested and a structural model estimated by using PLS. Data were provided by 184 R&D managers in Australia, reporting on their working relationship with a counterpart marketing manager during a recent product development project.FindingsThe hypothesized model has high explanatory power and it was found that both trust dimensions strongly influenced the effectiveness of marketing/R&D relationships during new product development, with cognition‐based trust having the strongest impact. The results also reveal which forms of communication help to build interpersonal trust. The most powerful effect was from communication quality to cognition‐based trust. The next strongest effects were from bi‐directional communication, which was a strong predictor of affect‐ba...

Masso, M, Bezzina, AJ, Siminski, P, Middleton, R & Eagar, K 2007, 'Why patients attend emergency departments for conditions potentially appropriate for primary care: Reasons given by patients and clinicians differ', Emergency Medicine Australasia, vol. 19, no. 4, pp. 333-340.
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Objectives: To compare reasons identified by clinical staff for potential primary care attendances to the ED with those previously identified by patients. Methods: Survey of staff and primary care patients in five ED in New South Wales, Australia using questionnaire based on reasons identified in published studies. Results: Clinicians in the survey identify a broader spectrum of reasons for potential primary care cases presenting to the ED than the patients themselves report. Doctors reported on average 4.1 very important reasons and nurses 4.8 compared with patients 2.4 very important reasons. The main reasons identified by both doctors and nurses were similar and quite different to those identified by patients. Clinicians were more likely to emphasize cost and access issues rather than acuity and complexity issues. There was no difference within the clinician group between doctors and nurses nor by varying levels of experience. Furthermore doctors with significant experience in both primary care and emergency medicine did not differ from the overall clinicians' pattern. Conclusions: These data confirm that clinician perspectives on reasons for potential primary care patients' use of ED differ quite markedly from the perspectives of patients themselves. Those differences do not necessarily represent a punitive or blaming philosophy but will stem from the very different paradigms from which the two protagonists approach the interactions, reflecting the standard tension in a provider - consumer relationship. If policy is to be developed to improve system use and access, it must take both perspectives into account with respect to redesign, expectations and education. © 2007 The Authors.

Mathew, PG, Michayluk, D & Kofman, P 2007, 'Are foreign issuers complying with Regulation Fair Disclosure?', Journal of International Financial Markets, Institutions and Money, vol. 17, no. 3, pp. 246-260.
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Regulation Fair Disclosure (RFD) requires that any release of material information be made to the general public rather than to select individuals. The regulation represents an attempt by the Securities and Exchange Commission to restore a level of fairness to the market. Foreign issuers, however, are currently exempt from this rule. We examine liquidity changes around earnings announcements of American Depository Receipts (ADRs) before and after the introduction of RFD. We find that market makers have adjusted spreads to reflect the new, less information asymmetric environment for U.S. issues, but the same changes are not observed for our ADR sample. Similarly, the decline in activity measures of U.S. issues is not observed in our ADR sample. Our results suggest that investors and market makers are not yet convinced that foreign issuers are complying with RFD.

Mcdonald, M, Wearing, S & Ponting, J 2007, 'Narcissism and Neo-Liberalism : Work, Leisure, and Alienation in an Era of Consumption', Loisir et Société / Society and Leisure, vol. 30, no. 2, pp. 489-510.
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McEwen, C 2007, 'An empowering practice?: Questioning the empowerment discourses in Australian performance based community cultural development', Australasian Drama Studies, vol. 50, pp. 123-137.

Milunovich, G, Stegman, A & Cotton, DJ 2007, 'Carbon Trading: Theory and Practice', JASSA, vol. 2007, no. 3, pp. 3-9.
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We present a summary of current initiatives to climate change management including a review of existing carbon trading schemes and the economic arguments supporting those schemes. We also outline conditions under which the existing carbon market structures are optimal as well as those under which improvements upon the current schemes can be made.

Ng, S & Spooner, KB 2007, 'From IR to HRM: Thank God for AACSB!', New Zealand Journal of Employment Relations, vol. 32, no. 2, pp. 69-86.

Nguyen, TTM, Nguyen, TD & Barrett, NJ 2007, 'Hedonic shopping motivations, supermarket attributes, and shopper loyalty in transitional markets', Asia Pacific Journal of Marketing and Logistics, vol. 19, no. 3, pp. 227-239.
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PurposeThis study aims to explore the impact of hedonic shopping motivations (HSM) and supermarket attributes (SMA) on shopper loyalty (SLO).Design/methodology/approachA sample of 608 supermarket shoppers in Ho Chi Minh City, Vietnam was surveyed to test the model. Structural equation modeling was used to analyze the data.FindingsIt was found that SMA and HSM had positive effects on SLO. It was also found that the impact of hedonic motivations on SLO was different between the younger and older, as well as lower and higher income groups of customers. However, no such difference was found between female and male shoppers.Research limitations/implicationsA major limitation of this study was the use of a sample drawn from one transitional market. Cross‐national samples will be a direction for further research. Also, the study focuses on attitudinal loyalty. Behavioral loyalty should be taken into account in future research.Practical implicationsThe findings suggest that the supermarket managers showed concentrate their positioning strategies not only on the utilitarian dimension but also on the hedonic motivations to stimulate SLO, especially for older and higher income segments of customers.Originality/valueThe major contribution of the study is to empirically examine the role of hedonic motivations in SLO in Vietnam, a transitional market.

Onyx, J & Leonard, R 2007, 'The Grey Nomad Phenomenon: Changing the Script of Aging', The International Journal of Aging and Human Development, vol. 64, no. 4, pp. 381-398.
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This article explores a relatively new and little understood phenomenon, that of the Australian Grey Nomads. Every year increasing numbers of older Australians take to the road. This article explores the phenomenon both empirically and theoretically. A grounded approach is used by which the experience is explored from an ethnographic account involving interviews with some 400 travelers, including in-depth taped interviews with 26 traveling groups. The data is analyzed and discussed in terms of “Ulyssean” aging. The Ulyssean lifestyle requires the freedom to pursue personal choice and new, personally risky experience. Issues of health, personal development, and social networks are discussed in relation to the literature on aging. In particular, it is argued that the Grey Nomad phenomenon fundamentally challenges the dominant decline model of aging. It presents a picture instead of these older Australians taking active and very positive control of their lives, regardless of financial and health conditions. In doing so, they are rewriting the dominant social script for aging.

Onyx, J, Edwards, M & Bullen, P 2007, 'The Intersection of Social Capital and Power: An Application to Rural Communities', Rural Society, vol. 17, no. 3, pp. 215-230.
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The central aim of the article is to examine the relationship between power and social capital within the cultural, historical and spatial contingencies of three rural communities in Australia. These communities are West Wyalong NSW, Broken Hill NSW and Maleny Qld. Each has variously experienced the threats of deindustrialisation, revitalisation, and commercial development pressures (Beaver and Cohen, 2004). To understand how these communities have addressed their circumstances we examine each in turn within the overriding analytical framework of social capital. We find that social capital is used in different ways in each community. The article is prefaced by an exploration of the core theoretical concepts: Social capital, bonding bridging and linking and power, followed by a brief analysis of each of the three cases.

Pegg, S & Darcy, SA 2007, 'Sailing on Troubled Waters: Diversional Therapy in Australia', Therapeutic Recreation Journal, vol. 41, no. 2, pp. 132-140.
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This paper seeks to explore the notion of Therapeutic Recreation (TR) in an Australian context. It does so through first reviewing the historical development of Diversional Therapy (DT) services in Australia and then examining the impact on service delivery of ongoing national reform in the health and community care sectors. The paper suggests that such reforms have created a somewhat fluid state of affairs whereby DT staff need decide whether or not they effectively embrace change and the challenges that such reforms have brought, or accept a substantially lesser role in the overall scheme of Australian health services in the not-too-distant future. With this need for positive (and immediate) action in mind, the paper concludes with a discussion of what it is that DT staff need do to establish a valued place in the Australian health care mainstream.

Perrott, BE 2007, 'A strategic risk approach to knowledge management', Business Horizons, vol. 50, no. 6, pp. 523-533.
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In today's business environment, strong forces of competition and globalization have created an urgency to focus how an organization controls and nurtures its intellectual capital. The concept of knowledge and its management has gained currency and momentum as technology has enabled thoughts and ideas to be more easily generated and distributed. With increased application of technologies such as the Internet, Customer Relationship Management (CRM), and advanced software capabilities, it has been suggested the time has come for discussion of a new paradigm for knowledge management. Toward that end, this article examines the knowledge literature and reviews the experience of a leading private healthcare group, with the objective of gaining a better understanding of the issues that confront effective knowledge management in contemporary organizations. Finally, a tentative knowledge process model is developed herein, one which is intended to guide future discussion in the ongoing knowledge debate.

Perrott, BE 2007, 'Industry dynamics in practice: Insights from an industry study', Journal of Database Marketing & Customer Strategy Management, vol. 14, no. 3, pp. 236-253.
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Some researchers contend that it is only through a deep understanding of the possibilities and nature of routine coordinated activity that whole industries can be properly framed and understood. This paper sets out to examine industry dynamics of the Australian private hospital industry regarding factors that will impact industry members in setting business and marketing strategy for future directions. A strategy framework is used to examine the extent of competitive rivalry, the threat of new entrants, the role of consumers, the role of substitutes and the role of suppliers. In discussion, an assessment is made of the industry's attractiveness, implications of the findings for industry managers and an overview of future issues facing the industry.Journal of Database Marketing & Customer Strategy Management (2007) 14, 236-253

Quist, J, Skalen, P & Clegg, SR 2007, 'The power of quality models: The example of the SIQ model for performance excellence', SCANDINAVIAN JOURNAL OF MANAGEMENT, vol. 23, no. 4, pp. 445-462.
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Most contemporary total quality management (TQM) practice is influenced, directly or indirectly, by structured, acontextual and standardized quality models. The present paper focuses on the strategic introduction of one such model, namely the Swedish Institute for Quality (SIQ) model for performance excellence, in a Swedish public-sector organization, which we refer to as 'the Authority.' We take our theoretical stance from Foucault's concept of 'power/knowledge.' In describing the case, we focus on the management team of one of the Authority's ten regions. Our analysis shows the members of the management team using the SIQ model to objectify both the organization and themselves as managers. However, contrary to many critical or managerial accounts, the SIQ model was not totalizing: management subjectivities changed but were not entirely reconstituted, and some resistance to them was generated by the members of the management team, in their role as professionals

Rama, D & Massey, GR 2007, 'The Impact of Communication Behaviours on New Product Development Speed and Organisational Learning', International Review of Business Research Papers, vol. 3, no. 1, pp. 162-182.
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The purpose of this research is to understand how communication behaviours influence new product development (NPD) speed and organisational learning. Through the use of structural equation modelling, this research tests a model examining the effects of communication behaviours (i.e. communication quality, bi-directional communication, and communication frequency) on NPD speed and organisational learning, and also the effect of organisational learning on NPD speed. The results indicate that communication behaviours had no direct effect on NPD speed; however, each communication behaviour had a significant positive effect on organisational learning, particularly communication quality. Moreover, the results indicate a strong direct relationship between organisational learning and NPD speed. These findings suggest that to increase NPD speed, importance needs to be placed on improving organisational learning within the firm. In addition, our findings suggest that three useful means to improve organisational learning involve improving the quality of communication exchanged between managers within the firm, increasing bidirectional communication, and communication frequency between managers responsible for NPD.

Rauyruen, P & Miller, KE 2007, 'Relationship quality as a predictor of B2B customer loyalty', JOURNAL OF BUSINESS RESEARCH, vol. 60, no. 1, pp. 21-31.
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This study aims to provide a picture of how relationship quality can influence customer loyalty in the business-to-business (B2B) context. Building on prior research, we propose relationship quality as a higher construct comprising trust, commitment, satisfaction and service quality. We believe that these dimensions of relationship quality can reasonably explain the influence of overall relationship quality on customer loyalty. In addition, this study provides more insightful explanations of the influence of relationship quality on customer loyalty through two levels of relationship quality: relationship quality with employees of the supplier and relationship quality with the supplier itself as a whole. Aiming to fully explain the concept of customer loyalty, we follow the composite loyalty approach providing both behavioral aspects (purchase intentions) and attitudinal loyalty. We seek to address three main research issues: Does relationship quality influence both aspects of customer loyalty? If so, which relationship quality dimensions influence each of the components of customer loyalty? And which level of relationship quality (employee level versus organizational level) has more influence on customer loyalty? This study uses the courier delivery service context in Australia and targets Australian Small to Medium Enterprises (SMEs). We selected mail survey and online survey as the two methods of data collection, and together they received 306 usable respondents.

Ray, T & Clegg, S 2007, 'Can We Make Sense of Knowledge Management’s Tangible Rainbow? A Radical Constructivist Alternative', Prometheus, vol. 25, no. 2, pp. 161-185.
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Rhodes, C 2007, 'Outside the Gates of Eden - Utopia and work in rock music', GROUP & ORGANIZATION MANAGEMENT, vol. 32, no. 1, pp. 22-49.
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This article explores how the relationship between work and utopia has been articulated in rock music. Rock is a cultural discourse that provides insight into the tension between representations of utopian imagination with the often hard realities of the

Richardson, G & Lanis, R 2007, 'Determinants of the variability in corporate effective tax rates and tax reform: Evidence from Australia', Journal of Accounting and Public Policy, vol. 26, no. 6, pp. 689-704.
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This study examines the determinants of the variability in corporate effective tax rates in Australia spanning the Ralph Review of Business Taxation reform. Our results indicate that corporate effective tax rates are associated with several major firm-specific characteristics, including firm size, capital structure (leverage) and asset mix (capital intensity, inventory intensity and R&D intensity). While the Ralph Review tax reform had a significant impact on many of these associations, corporate effective tax rates continue to be associated with firm size, capital structure and asset mix after the tax reform. © 2007 Elsevier Inc. All rights reserved.

Roesch, D & Scheule, HH 2007, 'Stress-Testing Credit Risk Parameters: An Application to Retail Loan Portfolios', Journal of Risk Model Validation, vol. 1, no. 1, pp. 55-75.

Rösch, D & Scheule, H 2007, 'Multi-year dynamics for forecasting economic and regulatory capital in banking', The Journal of Credit Risk, vol. 3, no. 4, pp. 113-134.
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Sahli, M, Dwyer, L, Maupertuis, M-A & Nowak, J-J 2007, 'Introduction', Tourism Economics, vol. 13, no. 4, pp. 494-498.
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Schwarz, GM, Clegg, S, Cummings, TG, Donaldson, L & Miner, JB 2007, 'We See Dead People?', Journal of Management Inquiry, vol. 16, no. 4, pp. 300-317.
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This essay responds to John Miner's (1984) assessment of the state of organizational science. Slightly more than two decades ago, Miner found little evidence of a correlation between organizational scholars' ratings of the importance of a theory, its use, and its estimated validity. In response, he suggested the need for organizational science to readjust its goals, paradigms, and basic processes so that it develops as a discipline. Despite this challenge, the intervening years have seen the field become seemingly more paradigmatically fragmented, promoting discussion on its place in the social sciences. The essay presents four reviews in response to what has followed since Miner's original study. It offers a judgment on Miner's evaluation, a suggestion for the field's development, a position paper, and a response from Miner. Combined, the ensuing dialog offers practical suggestions to the problem of a seemingly perennially emerging organizational science.

Schweinsberg, S 2007, 'Contributions to economic social impact assessment methods from psychological values analysis: A review', Australian Planner, vol. 44, no. 4, pp. 44-51.
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Slonim, R, Carlson, J & Bettinger, E 2007, 'Possession and discounting behavior', Economics Letters, vol. 97, no. 3, pp. 215-221.
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Small, K 2007, 'Social dimensions of community festivals: An application of factor analysis in the development of the social impact perception (SIP) scale', Event Management, vol. 11, no. 1-2, pp. 45-55.
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The increasing popularity of festivals and events, coupled with their positive and negative impacts on host communities, has led to a growing body of research on the social impacts of festivals and events. To date, work by several authors represents research in impact scale development specifically related to the social impacts of festivals and events. This article reports on the scale developed by Small and Edwards in 2003, now known as the Social Impact Perception (SIP) scale, which measures residents' perceptions of the social impacts resulting from community festivals. The aim of this study was to test the SIP scale using a larger sample, allowing for further refinement of the scale using exploratory factor analysis. This research represents development of the SIP scale, and is in line with the refinement of other event impact scales, to which factor analysis has also been applied. This represents the most recent stage of this research, which has the aim of refining the SIP scale and identifying the underlying dimensions of the social impacts of community festivals. Factor analysis identified six underlying dimensions of the social impacts of community festivals: inconvenience, community identity and cohesion, personal frustration, entertainment and socialization opportunities, community growth and development, and behavioral consequences. Copyright © 2007 Cognizant Comm. Corp.

Small, K 2007, 'Social Dimensions of Community Festivals: An Application of Factor Analysis in the Development of the Social Impact Perception (SIP) Scale', Event Management, vol. 11, no. 1, pp. 45-55.
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The increasing popularity of festivals and events, coupled with their positive and negative impacts on host communities, has led to a growing body of research on the social impacts of festivals and events. To date, work by several authors represents research in impact scale development specifically related to the social impacts of festivals and events. This article reports on the scale developed by Small and Edwards in 2003, now known as the Social Impact Perception (SIP) scale, which measures residents' perceptions of the social impacts resulting from community festivals. The aim of this study was to test the SIP scale using a larger sample, allowing for further refinement of the scale using exploratory factor analysis. This research represents development of the SIP scale, and is in line with the refinement of other event impact scales, to which factor analysis has also been applied. This represents the most recent stage of this research, which has the aim of refining the SIP scale and identifying the underlying dimensions of the social impacts of community festivals. Factor analysis identified six underlying dimensions of the social impacts of community festivals: inconvenience, community identity and cohesion, personal frustration, entertainment and socialization opportunities, community growth and development, and behavioral consequences.

Spicer, A & Fleming, P 2007, 'Intervening in the Inevitable: Contesting Globalization in a Public Sector Organization', Organization, vol. 14, no. 4, pp. 517-541.
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Drawing on data from a study of an Australian public broadcaster (the Australian Broadcasting Corporation), this paper demonstrates how the marketization of public sector organizations involves a `discourse of globalization' that legitimates marketization initiatives by making them appear inevitable. This discursive dimension also becomes a site of contestation. We examine three oppositional groups that challenge the apparent inevitability of globalization through a range of discursive tactics. They are surfacing implicitly shared values, appropriating dominant themes of globalization, and recovering traditional notions of public service. The paper explores the socio-political effects of such discursive tactics as they relate to understandings of globalization `from below'.

Stenberg, LC & Siriwardana, M 2007, 'Forest conservation in the Philippines: An economic assessment of selected policy responses using a computable general equilibrium model', Forest Policy and Economics, vol. 9, no. 6, pp. 671-693.
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Tang, Y, Wang, P & Zhang, Y 2007, 'Marketing and business performance of construction SMEs in China', Journal of Business & Industrial Marketing, vol. 22, no. 2, pp. 118-125.
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This study examines the association between a number of variables pertaining to marketing strategy and business performance of small construction firms in Tianjin, China.

Van de Venter, G & Michayluk, D 2007, 'Subjectivity in Judgments', The Journal of Wealth Management, vol. 10, no. 3, pp. 17-24.
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Asset allocation is a critical component of portfolio performance and is a significant component of the advice provided by financial plan-ners. The fiduciary obligation of financial planners is to provide investment advice that is appropriate to a client's personal circumstances. Academic research has found evidence of inconsistencies in advice provided by financial advisors. Using a survey of 352 Australian financial planners, the article also finds inconsistencies in a hypothetical asset allocation decision. These inconsistencies may be attributed to the presence of subjective judgment in the decision-making process due to the presence of various psychological factors such as expectations, traits, and biases, the lack of any standardized method for collecting information from clients, and different assumptions, perceptions, and interpretations based on the financial planner's own knowledge, experience, intuitions, and skill sets. The choice of financial planners influences the asset allocation and ultimately the investment returns and outcome.

Wang, J-X 2007, 'Foreign Equity Trading and Emerging Market Volatility: Evidence from Indonesia and Thailand', Journal of Development Economics, vol. 84, no. 2, pp. 798-811.
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This paper documents a strong contemporaneous relationship between foreign equity trading and market volatility in Indonesia and Thailand. Although foreign selling accounts for only a small portion of daily trading, it has the highest explanatory power for market volatility in both countries. Trading within foreign and local investor groups is often negatively related to volatility. The findings are robust to different sub-periods and different measures for volatility and trading activities. We explore two economic explanations for the asymmetric effects of foreign and local investors

Wang, J-X 2007, 'Foreign Ownership and Volatility Dynamics of Indonesian Stocks', Asia Pacific Financial Markets, vol. 14, no. 3, pp. 201-210.
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This note explores how foreign ownership and participation affect the volatility dynamics of individual stocks in Indonesia. After controlling for size and turnover, we show that stocks with high foreign holdings have greater volatility persistence and lead other stocks in the daily volatility changes. The finding holds during and after the Asian financial crisis, and is consistent with domestic investors mimicking foreign trading.

Wang, KY & Clegg, S 2007, 'Managing to Lead in Private Enterprises in China: Work Values, Demography and the Development of Trust', Leadership, vol. 3, no. 2, pp. 149-172.
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Previous work on trust has focused on employee trust in management. However, issues of how leaders develop trust in their followers in leader—member exchange (LMX) are under-explored. Based on theories of leader—member exchange, attribution and industrial convergence, this study investigates how the work values of leaders influence the development of their trust in followers and how this is moderated by demographic factors. A survey of 219 leaders was conducted in privately owned enterprises in China. The findings suggest that the work value of centralization is negatively related to leader trust in follower predictability. Group orientation and formalization are positively related to the development of trust in follower good faith. Moreover, age and level of formal education are found to moderate significantly the relationships between leader work values and development of their trust in followers within the context of China.

Wang, PZ, Menictas, C & Louviere, JJ 2007, 'Comparing Structural Equation Models with Discrete Choice Experiments for Modelling Brand Equity and Predicting Brand Choices', Australasian Marketing Journal, vol. 15, no. 2, pp. 12-25.
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Brands play an important role in consumers’ perception and choice of a product. Measuring brand equity has thus become a topic of growing interest among both practitioners and researchers in marketing. This paper examines the Erdem and Swait (1998) brand equity framework, which is one of the key consumer-based brand equity models developed in the brand literature. Specifically, it investigates the external validity of the Erdem-Swait framework using two alternative approaches: One is based on structural equation models (SEMs) and the other is based on discrete choice experiments (DCE). Four data sets pertaining to four different product categories were collected from the Australian financial services sector to compare the ability of expected utilities calculated from SEMs and DCEs to predict the actual brand choices of real consumers in real markets. Although both models performed well, results showed that the predictions of the DCE models were consistently better than those of the SEMs in all cases. These findings have implications for both academics and practitioners in brand evaluation and management.

Wearing, SL, van der Duim, R & Schweinsberg, SC 2007, 'Equitable representation of local porters: Towards a sustainable Nepalese trekking industry', Matkailututkimus - Turismforskning - Finnish Journal of Tourism Studies, vol. 3, no. 1, pp. 72-93.
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Tourism sustainability, as an accompaniment to economic growth from tourism development, is a significant issue in many developing countries. In Nepal, the internationally renowned trekking industry in localities such as Sagarmatha (Mt Everest) brings in tourist dollars for the national and local economies. However, it also has the potential to be detrimental to local communities. In examining the benefits of purely economic sustainability versus a more holistic interpretation of sustainable tourism which includes concern for local populations; this paper is focussed on the representation of local porters by the tourism industry. Through conceptual reference to colonialist tourism discourses we argue that it is only when the myth of tourism is deconstructed that researchers can adequately comprehend the changes that need to be made to trekking industries in Nepal which will allow for a truly sustainable tourism sector to develop.

Wilkinson, IF & Gray, DM 2007, 'The Production and Consumption of Marketing Theory', Australasian Marketing Journal, vol. 15, no. 1, pp. 39-52.
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The production and consumption of marketing theories are subject to two different technologies and processes that are not always mutually compatible. This gives rise to various types of discrepancies between academic marketing theories and those demanded by managers. We identify the main types of discrepancies and link them to the nature of the marketing theory consumption process of managers, and draw parallels to the problems of matching demand and supply in the markets for products and services. Our analysis provides a different perspective and deeper understanding of the statement “it is all very well in theory but no good in practice” and offers ways of addressing the issues involved that draw on some aspects of marketing logic.

Xiao, J 2007, 'A method for analyzing strategic product launch', Frontiers of Economics in China, vol. 2, no. 3, pp. 458-464.
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This paper proposes a method to analyze how the manufacturers make product launch decisions in a multi-product oligopoly market, and how the heterogeneity in their products affects the manufacturers' decisions on model launch and withdrawal. © 2007 Higher Education Press and Springer-Verlag.

Agarwal, R & Selen, W 1970, 'Drivers of elevated service offerings in collaborative service networks', 3rd Conference POMS College of Service Operations, College of Service Operations Production and Operations Management Society, London Business School, London, UK, pp. 1-41.
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Service industries are radically transforming the manner in which firms operate within the context of globalisation and service delivery mechanisms, thereby creating new service industry and market opportunities. Innovations in technology, integration with computers and telecommunications and the use of internet are viewed not only as a powerful facilitating mechanism for service organizational growth, but also as drivers for creating new service markets.

Agarwal, R & Selen, W 1970, 'Elevated service offering in service value networks: Building dynamic capability', 18th Annual Conference of the Productions and Operations Management Society, Annual Conference on Production and Operations Management Society, POMS, Dallas, USA, pp. 1-35.
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Service organisations create new service offerings that are the result of collaborative arrangements operating on a value network level. This leads to the notion of elevated service offering, implying new or enhanced service offerings which can only be eventuated as a result of partnering, and one that could not be delivered on individual organisational merits. Thus, organisations are faced with important challenges and opportunities which require strategic focus.

Armanious, A 1970, 'Globalization Effect on Stock Exchange Integration', International Young Research Meeting around the Mediterranean, Tarragona, Spain.

Benn, SH, Edwards, M, Perey, R & Dunphy, DC 1970, 'Emergence, complexity and sustainability: A study of the 'sub-political arena'', Academy of Management, Academy of Management, Academy of Management, Philadelphia, pp. 1-36.

Bird, R & Casavecchia, L 1970, 'Insights into the market impact of different investment styles', Trading Strategies and Financial Market Inefficiency, London, UK.

Bird, R & Casavecchia, L 1970, 'Sentiment and Financial Health Indicators for Value and Growth Stocks: The European Experience', The European Journal of Finance, Annual Conference of the Multinational Finance Society, Informa UK Limited, Edinburgh, UK, pp. 769-793.
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Bird, R & Casavecchia, L 1970, 'The profitability of style rotation for value and growth stocks along their earnings and momentum life cycle', European Financial Management Association Conference, Vienna, Australia.

Bird, R, Casavecchia, L & Reggiani, F 1970, 'Corporate social responsibility and corporate performance: Where to begin?', European Financial Management Association Conference, Vienna, Australia.

Bird, R, Casavecchia, L & Reggiani, F 1970, 'Corporate social responsibility and corporate performance: Where to begin?', European Academy of Management Conference, Paris, France.

Brown, PJ, Matolcsy, ZP & Wells, PA 1970, 'Economic determinants of group versus individual compensation schemes for senior executives', 2007 AFAANZ Conference, Accounting and Finance Association of Australia and New Zealand Conference, AFAANZ, Gold Coast, Australia, pp. 1-66.
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This paper investigates firm characteristics associated with the choice of individual versus group compensation schemes for senior executives below the CEO level. We define individual compensation schemes where senior executives are compensated independently from other senior executives, where incentive compensation is linked to individual performance. In contrast, group compensation schemes are defined where senior executive compensation is jointly determined with other senior executives, with compensation linked to common incentives. This paper is motivated by limited evidence on compensation schemes for senior executives beyond the CEO, limiting critical evaluation of senior executives compensation. Preliminary evidence using Australian data provides support that individual compensation schemes are adopted by firms where individual senior executive inputs (effort) and outputs are separable and observable. We also find support that group compensation schemes are adopted where there are efficiencies from senior executive co-operation and interdependencies between executives, such as in integrated firms. The empirical evidence suggest that there are important differences between how firms set changes in total compensation as apposed to the mix of long and short term incentive components. The findings contribute to the ongoing debate surrounding the determination of appropriate corporate governance mechanisms in the presence of agency conflicts, and especially executive compensation schemes.

Brown, PJ, Matolcsy, ZP & Wells, PA 1970, 'Economic determinants of group versus individual compensation schemes for senior executives', Annual Congress of European Accounting Association, Lisbon, Portugal.

Bruti Liberati, N, Nikitopoulos Sklibosios, C, Platen, E & Schlogl, E 1970, 'Defaultable term structure models under the benchmark approach', Quantitative Methods in Finance 2007 Conference, Sydney, Australia.

Bruti Liberati, N, Nikitopoulos Sklibosios, C, Platen, E & Schlogl, E 1970, 'Real-World Pricing for Defaultable Term Structure Models', CREDIT 2007, Venice, Italy.

Burke, PF & Greenacre, LM 1970, 'The Young and the Reckless: Message (In)Effectiveness about the Physical Consequences of Motor-Vehicle Accidents for Young Inexperienced Drivers', Proceedings of the 2007 ANZMAC Conference 3Rs: Reputation, Responsibility and Relevance, Australian and New Zealand Marketing Academy Conference, University of Otago, Dunedin, New Zealand, pp. 1152-1159.
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Many marketing communication strategies focus on the physical consequences of accidents to change young and inexperienced drivers’ management of risk and to curb their overrepresentation in fatalities. To assess this approach, we consider a framework of risk with two elements (uncertainty and consequences). We argue that drivers are uncertain about accidents occurring, and that young inexperienced drivers inappropriately cognitively manage this uncertainty by distorting their views on self-risk relative to drivers whom are more experienced or in their own peer group. We present evidence supporting this. We also consider, and find evidence to support the view, that young less experienced drivers are primarily concerned with physical consequences of risky driving behaviour relative to other consequences. It is concluded that the message has “gotten through” to such drivers about this consequence as a result of existing campaigns. Future research should now examine whether a change in theme may bring about further reductions in vehicle accidents among these drivers.

Burke, PF & Reitzig, M 1970, 'Multi-Stage Decision Consistency in the Public Policy Arena: Examining Patent Office Service Quality', XXIX INFORMS Marketing Science Conference, XXIX INFORMS Marketing Science Conference, Institute for Operations Research and the Management Sciences, Singapore Management University, pp. 89-89.

Burke, PF, Burton, C, Wise, C, Louviere, JJ & Huybers, T 1970, 'Museum Visitors Care about Everything! Using Best-Worst Scaling for Strategic Focus', Proceedings of the 2007 ANZMAC Conference 3Rs: Reputation, Responsibility and Relevance, Australian and New Zealand Marketing Academy Conference, Otago University, Dunedin, New Zealand, pp. 459-467.
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Museums face similar challenges to those encountered by managers of fast-moving consumer goods. For instance, both must determine what things (factors) attract consumers (visitors) to their products (museums). Several methodologies have been applied in this area to find out what matters to visitors. In general, these methods produce lengthy lists and do not discriminate between items in terms of relative positioning. In this paper, we explore the use of best-worst scaling (BWS) to reduce and to quantify factors in their order of impact or importance. BWS is simple to use, producing results that are easy to communicate to nontechnical audiences, fostering links between research and actionable implications. We use an example with museum visitors to provide insights into the applicability of this technique to the arts sector, its limitations and areas for further research.

Chan, KM, Chelliah, J & Davis, D 1970, 'Study of HRM strategies for empowering call centre staff', Proceedings of the 21st ANZAM 2007 Conference: Managing Our Intellectual and Social Capital, Australian and New Zealand Academy of Management Conference, ANZAM, Sydney, Australia, pp. 1-15.
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This study of the Accor call centre in Sydney is designed to show how employee empowerment practices that evolved at a time of significant competitive challenge to the business are viewed by employees working as call centre consultants. It also demonstrates how empowerment works both in ess and content terms within this service-oriented environment. The findings confirm that employees view empowerment initiatives as enhancing their motivation levels and as a positive factor that contributes to their job enrichment, organisational learning and higher productivity.

Chelliah, J & Davis, D 1970, 'Linking the psychological contract to success in management consulting', Conference Proceedings 2007 British Academy of Management (CD), British Academy of Management Conference, British Academy of Management, Warwick University UK, pp. 1-11.
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Our underlying proposition is that self-employed management consultants, who meet the psychological contracts of their clients, are more likely to secure further engagements and referrals than those who meet only the technical assignment requirements. We develop three propositions: 1. The importance of the psychological contract in a consulting assignment depends on the engaging executive’s motivation for engaging the consultant. 2. Skills related to emotional intelligence can help the consultant to understand and reveal the psychological motivation and other psychological expectations of the engaging executive. 3. The consultant’s competencies should be congruent with psychological expectations of the engaging executive’s psychological contract for a successful consultancy outcome. A conceptual model of the consulting process that incorporates the key ideas in the paper is presented.

CHIARELLA, C, SKLIBOSIOS, CN & SCHLÖGL, E 1970, 'A MARKOVIAN DEFAULTABLE TERM STRUCTURE MODEL WITH STATE DEPENDENT VOLATILITIES', Quantitative Methods in Finance 2003 Conference, Quantitative Methods in Finance 2003 Conference, --, Sydney, Australia, pp. 155-202.
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The defaultable forward rate is modelled as a jump diffusion process within the Schönbucher [26,27] general Heath, Jarrow and Morton [20] framework where jumps in the defaultable term structure fd(t,T) cause jumps and defaults to the defaultable bond prices Pd(t,T). Within this framework, we investigate an appropriate forward rate volatility structure that results in Markovian defaultable spot rate dynamics. In particular, we consider state dependent Wiener volatility functions and time dependent Poisson volatility functions. The corresponding term structures of interest rates are expressed as finite dimensional affine realizations in terms of benchmark defaultable forward rates. In addition, we extend this model to incorporate stochastic spreads by allowing jump intensities to follow a square-root diffusion process. In that case the dynamics become non-Markovian and to restore path independence we propose either an approximate Markovian scheme or, alternatively, constant Poisson volatility functions. We also conduct some numerical simulations to gauge the effect of the stochastic intensity and the distributional implications of various volatility specifications.

Clegg, SR 1970, 'Ten propositions concerning security, terrorism, and business', Global Business Symposium on Security, Terrorism and Business, Global Business Symposium, Corpus Christi College, Cambridge, and Judge Business School.

Dalton, BM & Teo, ST 1970, 'Experience of nonprofit business venturing in Australia, UK and USA', Proceedings of the Academy of Management: Doing Well by Doing Good, The Academy of Management: Doing Well by Doing Good, Academy of Management, Philadelphia.

Darcy, SA 1970, 'A Methodology for Testing Accessible Accommodation Information Provision Formats', CAUTHE: Proceedings of the 17th Annual Conference, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology, Sydney., Manly, NSW Australia, pp. 1-18.
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The combined effects of the increased ageing of the population, the relationship between ageing and disability rates and the proportion of the population who have a disability have significant implications for global tourism. Numerous studies have identified that the foundation of any tourism experience for people with mobility disabilities is locating appropriate accommodation. Such studies have identified serious issues with the way that accommodation information is documented, promoted and marketed by the accommodation sector. Other studies have identified that there is a considerable difference between the accommodation sectorâs understanding of access and that of people with disabilities. This research seeks to understand the 'discourse of accessâ between the demand and supply of accessible accommodation. To this point in time, no research has sought to assess the preferred accessible accommodation information formats for this group. This exploratory study presents a methodology for market testing four information formats for the mobility dimension of accessible accommodation. The information formats are based on current practice and proposed information formats. They are: AAA Tourism access icons; Spinal Cord Injury Australiaâs representation of AS1428; floorplan representation; and virtual tours/OSSATE. It is believed that the outcomes of this methodology will provide a suitable foundation for including access considerations as part of the broader Australian Tourism Data Warehouse; developing a business case for this class of accommodation through improved occupancy rates; and satisfaction with the presented information formats.

Darcy, SA 1970, 'Flying With Impairments: Improving Airline Practices By Understanding The Experiences Of People With Disabilities', Beating the Odds with Tourism Research!, TTRA Annual Conference, The Travel and Tourism Research Association, Las Vegas, Nevada, pp. 61-70.
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This paper presents an understanding of the air travel experiences of people with disabilities and draws implications for improving airline management practices. The theoretical foundation for the paper is based on applying a social approach to disability to the airline sector. The research design used a modified grounded and phenomenological qualitative approach that sought to understand the experiences of people with disabilities in their own words. These experiences were contrasted to the policies, procedures and operations of the three major Australian domestic airlines. The methods used to understand the experiences involved semi-structured, in-depth interviews that were part of a larger study into the tourism experiences of people with disabilities. Fifteen in-depth interviews were undertaken together with an analysis of the qualitative responses to a broader quantitative study on the same topic. The interviews were supplemented with complaint cases taken against airlines through the Australian Disability Discrimination Act, 1992. What emerged as the âessence of experienceâ was that airline procedures created a newly disembodied experience that transformed a person's impairment into socially constructed disability. The social construction was a product of international air regulations, airline procedures, pressures brought about by the introduction of low-cost airlines into Australia and a new wave of occupational health and safety considerations. The resultant experience for many was one of heightened anxiety, helplessness and, in too many cases, humiliation.

Darcy, SA, Griffin, T, Craig, M, Moore, S & Crilley, G 1970, 'Protected Area Visitor Data Collection and Management: Emerging Issues and Gaps in Current Australian Practices', CAUTHE: Proceedings of the 17th Annual Conference, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology, Sydney, Manly, NSW Australia, pp. 1-14.
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Protected area agencies are charged with the preservation, conservation and management of areas including wilderness, national parks and forests. These agencies are faced with increasing visitor numbers and decreasing budgets at a time where activities like tourism have to be managed alongside their traditional roles as natural resource managers. This paper reports on the outcomes of the first stage of a research project that seeks to guide a nationally consistent approach to visitor use data collection for protected area agencies. First, the paper provides a background literature review of approaches to visitor use data collection for protected area agencies. Second, the paper outlines the participatory action research approach used in the study where thirteen protected area agencies are collaborators in the research process. This approach ensures that the protected areas agencies data needs are central to the research outcomes and recognises the pragmatic organisational cultural issues associated with visitor data collection, management and use. The research process incorporates organisational networking at all levels from head office, regions, branches and individual parks involving management information systems, interviews, focus groups, presentations, briefings and follow-up contact. Third, the paper then presents the emergent themes that examine the issues and gaps in current visitor data collection, management and use systems. The paper concludes with discussion of the challenges to developing a national system of visitor data collection and use.

Docherty, PT 1970, 'Monetary policy in a Kaldor-Pasinetti-Sraffa-Keynes model with endogenous money', Eastern Economic Association Annual Conference 2007, New York, USA.

Doiron, D, Salale, V & Savage, EJ 1970, 'The effect of private health insurance on health care utilization', iHEA 6th World Congress on Health Economics, Copenhagen, Denmark.

DWYER, L 1970, 'BEST Education Network Think Tank VII: Innovations for Sustainable Tourism', Anatolia, Informa UK Limited, pp. 373-374.
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Dwyer, LM & Edwards, DC 1970, 'Innovation and New Service Development in Tourism', Proceedings BEST Education Network, Think Tank VII, Innovation for Sustainable Tourism, Northern Arizona, USA.

Dwyer, LM, Edwards, DC, Mistilis, N & Roman, C 1970, 'Destination and Enterprise Management for a Tourism Future', BEST Education Network Think Tank VII, BEST Education Network Think Tank, University of Technology Sydney, Arizona, USA, pp. 48-61.
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A key element of a successful tourism industry is the ability to recognize and deal with change across a wide range of key factors and the way they interact. Key drivers of global change can be classified as Economic, Social, Political, Technological and Environmental. This paper explores the way in which these key drivers could affect the global tourism industry to the year 2020. An exploration of these trends allows important change agents, on both the supply side and the demand side of tourism, to be highlighted and discussed. In response, innovative strategies can be formulated by destination managers and tourism operators to avoid strategic drift for their organisations and to develop tourism in a sustainable way.

Dwyer, LM, Edwards, DC, Mistilis, N & Roman, C 1970, 'Gambling with our tourism future: the role of research in destination and enterprise strategies to avoid strategic drift', Proceedings 38th TTRA Conference, Las Vegas, USA.

Eckert, C & Klapper, D 1970, 'Dynamic effects of promotions in choice data: Differences with respect to whether, what and how much to purchase', Marketing Dynamics, Rotterdam, Netherlands.

Eckert, C & Klapper, D 1970, 'Modeling whether, what and how much to buy: Is the selectivity bias in quantity outcomes important?', Marketing Science, Singapore.

Eckert, C, Klapper, D & Schröder, A 1970, 'Should retailers carry medium prized and medium quality brands? An empirical investigation of the compromise effect in consumer goods markets.', German-French-Austrian-Colloquium, Cergy-Pontoise, France.

Erev, I, Roth, AE, Slonim, RL & Barron, G 1970, 'Learning and equilibrium as useful approximations: Accuracy of prediction on randomly selected constant sum games', Economic Theory, Springer Science and Business Media LLC, pp. 29-51.
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Fam, KS, Waller, DS & Yang, Z 1970, 'Reducing offensiveness of advertising for controversial products: an empirical study of three generations in China', 5th International Conference on Research in Advertising (ICORIA), International Conference on Research in Advertising, University of Bath, Bath, UK, pp. 1-5.

Fine, B, Menictas, C & Wei, XIN 1970, 'The superiority of panel research: a fast food choice modeling case study using online panel research', ESOMAR Publications, Panel Research Collection 2007, ESOMAR Panel Research, ESOMAR, Orlando, USA, pp. 1-13.
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This paper presents a nationwide price optimisation study for a fast-food company’s menu in Australia. * We demonstrate the benefits of combining the practicality of online panels with discrete choice modelling. * As discrete choice models involve trade-offs between alternatives, the full set of alternatives for each choice task is best represented using web-based visual choice tasks. * Data solicitation via online panels is not constrained by geography when compared to CATI or face-to-face methods, hence their unique ability to effortlessly capture nationwide representation. * The amount of information in discrete choice experimental output is oftentimes overwhelming and recently the practice has been to present clients with a decision support system (DSS), to simplify the amount of data the user has to deal with when interpreting the results. * The DSS allows the user to simulate price changes and visually appreciate the impact to market share. * We present a state of the art DSS, which dramatically reduces the amount of information users typically deal with when interpreting the output of discrete choice models.

Fine, B, Wang, PZ & Menictas, C 1970, 'Panel differences: understanding research analyses implications of people who belong to multiple on-line panels', The Changing Face of Research AMSRS '07, Sydney, Australia.

Fine, B, Wang, PZ & Menictas, C 1970, 'Panel Differences: understanding research analyses implications of people who belong to multiple on-line panels', Proceedings of Australian Market & Social Research Society 2007 National Conference, The Changing Face of Research, Australian Market & Social Research Society, Luna Park, Sydney, pp. 1-13.

Foley, CT & Hayllar, BR 1970, 'Tourism and community: reflections on caravan holiday experiences', CAUTHE, Proceedings of the 17th annual conference, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology Sydney, Manly Pacific, Manly, Australia, pp. 1-13.

Frawley, SM 1970, 'Sponsorship Legacy and the Host National Olympic Committee: The Case of Sydney 2000', Sporting Traditions XVI: Conceiving, Locating, and Narrating Sports History, ASSH, Canberra.

Garlin, FV, Mcguiggan, RL, Miller, K & Wang, PZ 1970, 'Task Enactment in Goal-Directed Behavior: A New Conception and Operationalization of Task Demands', The La Londe Conference: 34th International Research Conference in Marketing: Marketing Communications and Consumer Behavior 2007 Proceedings, International Research Conference in Marketing, Aix Graduate School of Management, University Paul Cezanne, La Londe les Maures, France, pp. 7-19.
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The nature of tasks undertaken by consumers in the course of decision-making and consumption are an important consideration for researchers and practitioners alike, but on the whole neglected in the literature. In an effort to reinstate its significance, this paper provides a dedicated general analysis of consumer tasks under the tenet of goal-directed consumer behavior. A critique of alternative means by which to classify consumer tasks precedes the introduction of a new conceptualization with a model of task enactment, and a new means to classify and analyse tasks based on task demands. A study currently being undertaken is used to illustrate the development and operationalization of task demands. Some promising preliminary results pave the way for future research endeavours.

Green, J & Dalton, BM 1970, ''Warm hearted, genuine, compassionate seeks...' An Exploration of Recruitment Advertising for Managers in Australian Nonprofit Social Services', International Employment Relations Association (IERA) 2007 'Working Lives, Working Choices' 15th Annual Conference, International Employment Relations Association Conference, International Employment Relations Association, Canterbury Christ Church University, Canterbury, UK, 8-13 July 2007, pp. 1-22.
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Recruitment practices play a key role in organisational success (Cable & Judge, 1996). Designing an effective recruitment advertisement is critical in establishing the first link to appropriate potential employees (Backhaus, 2004). A consistent finding is that people join, succeed and stay with organisations where there is a strong alignment between the organisational culture and values and the individual’s values and direction. People ‘seek jobs with employers whose moral values match their own’ (Scott, 2000). It is a key in the perfect match.

Griffin, T, Edwards, DC & Hayllar, BR 1970, 'Urban tourism research priorities: Contrasting perspectives of industry and academia', CAUTHE: Proceedings of 17th Annual Conference: Past Achievements, Future Challenges, Tourism - Past Achievements, Future Challenges, University of Technology, Sydney, Manly, pp. 1-16.

Hingorani, A 1970, 'Clear or glossy? The appearance of magazine ad information in the skincare market', 5th International Conference on Research in Advertising (ICORIA), International Conference on Research in Advertising, University of Bath, Bath, UK, pp. 1-5.
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There is limited publicly available information on the advertising strategies of skincare marketers. This is particularly true in Australia, which is a large market for skincare products for women. Moreover, it has been observed that the information contained in skincare advertisements has the potential to be quite misleading and confusing. Consequently, this study examines the type of information conveyed in magazine ads by skincare marketers. Specifically, it addresses the extent to which the headline and body copy of skincare ads from selected women's magazines in Australia are factual ('clear') or antifactual ('glossy'). This is achieved by drawing from the account on antifactual content by Preston (2002, 2003). An advertising content analysis supported the hypothesis that headlines in skincare ads are more frequently antifactual than factual. The hypothesis that the body copy in skincare ads is less frequently antifactual than factual was not supported. From these findings, suggestions for future research are provided.

Hingorani, A 1970, 'The Visual Content of Magazine Advertisements in the Skincare Market', ICORIA 2007 Papers - 6th International Conference on Research in Advertising, International Conference on Research in Advertising, European Advertising Academy (in association with Polytechnic Institute of Lisbon), Lisbon, Portugal, pp. 1-7.
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Despite the observations that visuals are almost always present in skincare ads, and that they are noticed to a greater extent than the text in these ads, there appears to be virtually no publicly available research that has analysed the visual content of skincare ads. The purpose of this preliminary research is to identify some of the types (or elements) and roles (or functions) of skincare advertising visuals and examine the extent to which they are evident in ads selected from the April through August 2005 issues of four popular women’s magazines in Australia. 24 elements and five functions of skincare advertising visuals were identified, and their presence or absence was assessed in a sample of 52 ads. Due to the exploratory nature of the analysis, future research is required to fully understand the visual content of magazine advertisements in the skincare market.

Ho, HD 1970, 'How Do Low-Price Guarantees Deter Consumer Price Search? The Effects of Branded Variants and Search Costs', ADVANCES IN CONSUMER RESEARCH VOL XXXIV, 34th Annual Conference of the Association-for-Consumer-Research, ASSOC CONSUMER RESEARCH, Orlando, FL, pp. 494-494.

Holmes, K & Edwards, DC 1970, 'Volunteers as Hosts and Guests in Museums', CAUTHE: Proceedings of 17th Annual Conference: Past Achievements, Future Challenges, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology, Sydney, Manly, Sydney, pp. 1-9.
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This paper proposes two arguments: one, that volunteering in museums can be considered an extension of visiting; and two, museum volunteers act as both hosts and guests. Volunteers are an extremely important resource to museums worldwide. In addition, there is a clear link between volunteer motivation and the reasons that people give for visiting a museum. This paper argues that museums volunteers are a part of the museum's audience, forming a link between more conventional visitors and paid staff. They are both hosts and guests at the same time.

Hoye, RS, Kuskelly, G, Taylor, TL & Darcy, SA 1970, 'Volunteer motives and satisfaction with management practices in community sport organizations', The 15th Congress of the European Association for Sport Management Sport Events and Sustainable Development, The 15th Congress of the European Association for Sport Management Sport Events and Sustainable Development, The European Association of Sport Management, Torino, Italy, pp. 141-142.

Islam, T, Louviere, JJ & Burke, PF 1970, 'Estimating Preference Distributions From Models of Individual Decision Makers', XXIX INFORMS Marketing Science Conference, XXIX INFORMS Marketing Science Conference, Institute for Opeations Research and the Management Sciences (INFORMS), Singapore Management University, pp. 6-6.

Johns, R & Perrott, B 1970, 'A study of SST's in Australian banking from a business perspective - Streams for further research', Proceedings of the 21st ANZAM 2007 Conference: Managing Our Intellectual and Social Capital, Australian and New Zealand Academy of Management Conference, ANZAM, Sydney, Australia, pp. 1-19.
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Technology has dramatically altered the way businesses operate in a Business-to-Business (B2B) context and has had profound influences on services, altering the way services are delivered (Bitner, Ostrom & Meuter, 2002). The increased use of self-service technologies (SSTs) could have a great impact on B2B relationships, yet there is little understanding of this in the literature. Electronic banking is one technology that has streamlined business transactions, encouraged by banks as a way to reduce service delivery costs and improve service quality for customers (Australian Bankers Association, 2000). The importance of developing and fostering relationships with customers has long been regarded as important within services marketing (Berry, 1983) and also within B2B relationships (Ford, 1990). In the 1980s and 90s, a shift in marketing focus has seen an increased emphasis on Relationship Marketing (Morgan and Hunt, 1994). Recently, marketing theory has emerged with a focus on a service dominant logic (Vargo and Lusch, 2004). Therefore it is important to consider both Relationship Marketing and Service Dominant Logic in order to have an increased understanding of the impact of SSTs on business relationships. This is the beginning of a research project aimed at answering the research question “What impact does the use of SSTs have on relationships within a B2B context”? This will be examined in the context of electronic banking, however it is anticipated that this will be applicable in other contexts where SSTs are used by businesses.

Johns, R & Perrott, B 1970, 'The importance of trust in relationship marketing and the impact of self services technologies', Proceedings of the 2007 ANZMAC Conference 3Rs: Reputation, Responsibility and Relevance, Australian and New Zealand Marketing Academy Conference, Otago University, Dunedin, NZ, pp. 3386-3391.
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Technology has dramatically altered the way businesses operate in a Business-to-Business (B2B) context and has had profound influences on services, altering the way services are delivered (Bitner, Ostrom & Meuter, 2002). The increased use of self-service technologies (SSTs) could have a great impact on B2B relationships, yet there is little understanding of this in the literature. In the 1980s and 90s, a shift in marketing focus has seen an increased emphasis on Relationship Marketing (Morgan and Hunt, 1994). This conceptual paper seeks to explain relationship marketing, and the importance of building trust in order to develop a relationship marketing approach. Many authors stress the importance of trust in relationships, however, does not consider the impact of self service technologies on relationships. Further research is needed to understand the impact of SSTs on relationship marketing.

Johns, RE 1970, 'Human Resource Practitioners' Perceived Usefulness of the Exit Interview Process', The 9th International Human Resource Conference, International Human Resource Conference, Estonian Business School, Tallinn, Estonia, pp. 1-8.
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This paper aims to gauge Australian HR practitionersa level of awareness and their perceived usefulness of the exit interview process in gauging job satisfaction, commitment and voluntary labour turnover. The results indicate that while a majority of respondents are aware of the benefits of conducting exit interviews many struggled in analysing and utilizing the valuable information generated through the process. It is hoped that through this study that the researcher can not only shed further insight into HR practitionersa perceptions of the exit interview process.

Johns, RE 1970, 'Reflections On The Development And Delivery of an Undergraduate Module That Introduces Students To The World Of Enterprise Negotiations', The 7th Annual Pacific Employment Relations Association Conference, 14-16 November 2007, Caloundra,, Univeristy of the Sunshine Coast, Queensland.
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This paper reflects on the experience of developing and teaching a new undergraduate module in the subject Managing Employee Relations at the University of Technology, Sydney. The module aims to give business students who are generally in their second year of a three year undergraduate business degree majoring or sub-majoring in Human Resource Management a rounded experience of enterprise negotiations. Students are required to produce a collective enterprise agreement based on their analysis and research of the needs of a fictional organisation. While concerns were raised that this may be an overly ambitious task since most if not all the students are completely new to enterprise negotiations and are concurrently learning the fundamentals of employee relations. The paper discusses the institutional and educational pressures that led to the conception and development of such a demanding module. It describes the process that lead to the development of the module and explains the support mechanisms that have been developed to make it possible for students to succeed. Results are presented that indicate the module succeeds in several ways. It lays a useful practical foundation for later studies and work. It gives scope and encouragement for students to excel and this support mechanism helps weaker students to exceed their own expectations by acquiring skills and understanding that they may think at first are beyond their reach. The paper closes by summarizing the key lessons learned by the authors, which includes insights into the use of formative assessment to motivate students, and greater willingness to experiment.

Johns, RE & Johnson, C 1970, 'The Usefulness of Exit Interviews in Understanding Voluntary Labour Turnover in a Professional Publishing Firm', Conference Proceedings 2007 British Academy of Management - Management Research, Education and Business Success: is the future as clear as the past?, British Academy of Management Conference, British Academy of Management, Coventry, UK, pp. 1-12.
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While various researchers have put forward complex models to aid in understanding and managing the process of voluntary labour turnover for many firms it is the exit interview that often provides the only relevant and practical method for understanding the phenomenon. This paper set outs to find out how useful the exit interview is in understanding the voluntary labour turnover. To do this the researchers have undertaken an exploratory case study within a professional publishing firm that has business operations within five countries throughout the Asia Pacific region. By investigating the usefulness of the exit interview, at the single case firm, it is anticipated that the paper will be able to shed light on not only the usefulness but also the legitimacy of using exit interviews for understanding voluntary labour turnover.

Johns, RE & Johnson, CS 1970, 'Building a career in building: Carerr trajectories among women in the Australian construction industry', Proceedings of the 14th Internaitonal Employment Relations Conference, Family-Friendly Employment Policies and Practices: An East-West Perspective on Work-Life Balance, Internaitonal Employment Relations Conference, Family-Friendly Employment Policies and Practices: An East-West Perspective on Work-Life Balance, Hong Kong Baptist University, Hong Kong, pp. 224-235.
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Across the globe women’s participation in the paid workforce has increased exponentially over the past 30 years. This is no less evident than in Australia where there has been a momentous rise women’s participation. In 1964 women comprised 28 percent of total employment in Australia; by January 2004, this had increased to 44 percent (Equity Statistics Australia, 2004). Despite this momentous rise, women still remain under-represented in managerial roles, tending to be clustered in administration and service roles (Palmero, 2004). Women are also increasingly highly educated, and are academically outperforming their male counterparts in university exams, even in subjects with a higher proportion of males enrolled (Palmero, 2004). Yet the starting salaries of female graduates are on average lower than the starting salaries of male graduates.

Johns, RE & Singer, JL 1970, 'Don't Just Say Goodbye; it doesn't have to end this way: investigating the exit interview process within Australian organisations', International Employment Relations Association (IERA) 2007 'Working Lives, Working Choices' 15th Annual Conference, International Employment Relations Association Conference, International Employment Relations Association, Canterbury, New Zealand, pp. 1-9.
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Exit interviews are often portrayed as a good way of identifying a variety of human resource related issues, ranging from undesirable turnover rates to poor supervision. This exploratory study aims to gauge the extent to which Australian organisations are utilizing exit interviews as well as determine HR practitionersâ perceived usefulness of the exit interview process. The results indicate that while a majority of responding organisations carry out exit interviews and that HR practitionersâ are aware of the benefits associated with the exit interview process, many struggle in analysing and utilizing the valuable knowledge and insights captured. It is hoped that through this study that the researchers can not only shed further insight into HR practitionersâ perceptions of the exit interview process but also put forward valuable recommendations that can assist organisations and HR practitionersâ in gathering and utilizing the knowledge and insights captured during the exit interview process in a more constructive and strategic manner.

Jonmundsson, JB, Miller, K & Barrett, NJ 1970, 'The Accuracy of Strategic Decisions for Brands of Car and ways of Market Segmentation Using Graded Structure of Categories', Flexible Marketing in and Unpredictable World: Proceedings of the 36th EMAC Conference, Engineering Mathematics and Applications Conference, Reykjavik University, Reykjavik, Iceland, pp. 1-8.
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The purpose of this article is to identify the role of concepts in categorisation with particular reference to brands of car and approaches to segmentation. The relationship between concepts and categories is between category features and exemplars (Hampton et al. 1993). The terms features and exemplars represent the means by which category members are defined, the latter by which they are represented in categories. Brands of car will have features that clearly distinguish them from other brands. Distinctive features define categories. Categories play a key role in defining competitive arenas. The managerial significance of accurate classification is discussed in this paper.

Klettner, AL 1970, 'Areas for Future Corporate Governance Reform in Australia: Lessons from the James Hardie Saga', Law and Society Conference, Law and Society Conference, Law and Society Conference, Berlin.

Kwak, K, Russell, G & Duvvuri, S 1970, 'The Spillover Effects of Reference Price on Cross-Category Choice', INFORMS Marketing Science Conference, Singapore.
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We apply our cross-category model to investigate how reference prices in one product category influence consumer purchase behavior in other categories. The notion is that a consumerâs subjective judgment of the fairness of the prices in one category influences the choice decision of items in other categories, especially related categories. We build on existing research on reference price effects in choice models in specifying a cross-category purchase model. Our empirical application uses A. C. Nielsen scanner data for four related categories--liquid and powdered detergents, liquid and sheet softeners. Our flexible modeling framework allows us to study how reference price effects are transferred across categories. Preliminary results show that there are significant reference price effects in response behavior in all the four categories.

Lam, D, Lin, B & Michayluk, D 1970, 'Downward-sloping demand curves and liquidity: Evidence from the S&P 500 change to free float', Financial Management Association Annual Meeting, Orlando, Florida.

Larssen, AT, Robertson, T & Edwards, J 1970, 'The feel dimension of technology interaction', Proceedings of the 1st international conference on Tangible and embedded interaction, TEI07: Tangible and Embedded Interaction 2007, ACM, Baton Rouge, Louisiana, pp. 271-278.
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Larssen, AT, Robertson, TJ & Edwards, J 1970, 'Experiential Bodily Knowing as a Design (Sens)-ability in Interaction Design', European Workshop on Design and Semantics of Form and Movement, European Workshop on Design and Semantics of Form and Movement, 2007 Koninklijke Philips Electronics N.V., University of Northumbria, pp. 117-126.

Lock, DJ, Taylor, TL & Darcy, SA 1970, 'What changed the minds of Australia's football supporters?', The 15th Congress of the European Association for Sport Management Sport Events and Sustainable Development, The 15th Congress of the European Association for Sport Management Sport Events and Sustainable Development, The European Association of Sport Management, Torino, Italy, pp. 205-206.

Massey, GR & Dawes, PL 1970, 'The Effects of Power and Dependence Asymmetry on Marketing/Sales Working Relationships', Proceedings of the Australian and New Zealand Marketing Academy Conference, Australian and New Zealand Marketing Academy Conference, ANZMAC, University of Otago, Dunedin, New Zealand, pp. 1-9.

Matolcsy, ZP, Tyler, JV & Wells, PA 1970, 'The relation between board composition, firm characteristics and the impact of regulation', Annual Congress of European Accounting Association, Lisbon, Portugal.

McDonnell, IG, Faulkner, S & March, M 1970, 'Tourism: Past Achievements, Future Challenges', CAUTHE, Proceedings of the 17th Annual CAUTHE Conference, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology, Sydney, Manly.

Menzies, GD 1970, 'Inferential expectations', International Conference on Macroeconomics and Finance, Rethymnon, Greece.

Meyer, P & Edwards, DC 1970, 'The Future Of Volunteer Managed Festivals - Where Do We Go From Here?', CAUTHE: Proceedings of 17th Annual Conference: Past Achievements, Future Challenges, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology, Sydney, Manly, Sydney, pp. 1-9.
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Agricultural shows are community based festivals that represent a majority of festivals staged in rural destinations. These shows are predominantly volunteer managed festivals which are finding it difficult to survive in an increasingly competitive and challenging environment. However little is understood about the volunteer managers of these festivals in terms of their motivation, skills and effectiveness in managing these festivals. To address these issues this paper has three aims. First it will present a review of the literature on volunteer managed festivals. Second the paper presents preliminary findings from a study conducted during 2005/2006 on rural agricultural shows. Third this paper discusses the implications for the management of future rural agricultural shows.

Michayluk, D & Zhao, L 1970, 'Risk changes subsequent to stock splits', 43rd Annual Meeting of the Eastern Finance Association, New Orleans, USA.

Michayluk, D & Zhao, L 1970, 'Risk changes subsequent to stock splits', 43rd Annual Meeting of the Eastern Finance Association, 43rd Annual Meeting of the Eastern Finance Association, Eastern Finance Association, New Orleans, USA, pp. 1-32.

Moore, TS, Johns, RE & Johnson, CS 1970, 'Work/Life balance: Experiences of women in the Australian construction industry', Proceedings of the 14th Internaitonal Employment Relations Conference, Family-Friendly Employment Policies and Practices: An East-West Perspective on Work-Life Balance, International Employment Relations Conference, Family-Friendly Employment Policies and Practices: An East-West Perspective on Work-Life Balance, Hong Kong Baptist University, Hong Kong, pp. 37-46.
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Around the world women’s participation in the paid workforce has increased exponentially over the past 30 years. This is no less evident than in Australia where there has been a momentous rise in women’s participation. In 1964 women comprised 28 percent of total employment in Australia; by January 2004, this had increased to 44 percent (Equity Statistics Australia 2004). Despite this momentous rise, women still remain under-represented in managerial roles, tending to be clustered in administration and service roles (Palmero, 2004).

Newman, AL, Lings, IN, Gudergan, S & Noguti, V 1970, 'Relational Orientation versus Firm Orientation: Want versus Should', Proceedings of the 2007 ANZMAC Conference 3Rs: Reputation, Responsibility and Relevance, Australian and New Zealand Marketing Academy Conference, Otago University, Dunedin - NZ, pp. 235-243.
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This paper provides insights into employee decision making when there is a conflict between doing what is best for the firm (firm orientation) and doing what is best for one’s interpersonal relationship with an external stakeholder representative (relational orientation). We apply construal level theory (Liberman and Trope, 1998; Trope and Liberman, 2003) to propose a framework that explains the effects of psychological distance dimensions on an employee's choice to act either in the best interests of their interpersonal relationships (what they want to do), or their firm (what they should do).

Ng, S 1970, 'University Staff: Learn to dance again: a literature review', Regional, National, Global: Emerging Trends in Employment Relations - Pacific Employment Relations Association Conference, Pacific Employment Relations Association Conference, Caloundra, Australia.

Ng, S & Spooner, KB 1970, 'Actioning the Faculty's Strategic Goal: Developing work ready graduates through the study of HRM', Regional, National, Global: emerging trends in employment relations, The 7th Annual Pacific employment Relations Association Conference 14-16 November 2007, Caloundra, Australia.

Nguyen, V & Johns, RE 1970, 'Gazing over Rough Terrain: A Review of Australia's New Industrial Relations Landscape', Proceedings of the 14th Internaitonal Employment Relations Conference, Family-Friendly Employment Policies and Practices: An East-West Perspective on Work-Life Balance, Internaitonal Employment Relations Conference, Family-Friendly Employment Policies and Practices: An East-West Perspective on Work-Life Balance, Hong Kong Baptist University, Hong Kong, pp. 228-235.
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Australia’s industrial relations system, like the New Zealand system, for much of the twentieth century has been operating under the ‘arbitral’ model, that is the arbitration institution “played a central role in determining outcomes where the parties were unable to determine them themselves or where the outcomes determined by the parties would be against the public interest” (Peetz 2005b). This system is in contrary to the ‘bargaining’ system employed by most other industrialised nations (Peetz 2005b). In the 1990s, with increasing demands and pressures for Australia to maintain its competitive advantage on the global scale, it was deemed necessary to readapt the industrial relations systems and deregulate the labour market. These changes were considered necessary if Australia was to shift and develop into a more ‘flexible’ and productive nation. This new movement of industrial relations reforms came initially in 1996, with the Workplace Relations Act 1996 (WR Act). The WR Act involved some compromise between the Coalition government and the Democrats. It introduced registered individual contracts in the forms of Australian Workplace Agreements (AWAs). These AWAs were to be subjected to the ‘no disadvantage’ test (NDT) which was to be applied by the new statutory authority known as Office of the Employment Advocate (OEA). The intention of the NDT was to ensure that AWAs leave employees no worse off than what they would be under their current relevant award.

Nguyen, V & Johns, RE 1970, 'Sydneysiders' Reactions to the Changes in the New Industrial Relations Regime', 6th Annual Conference of the Pacific Employment Relations Association Adelaide, Australia, 15-17 November 2006, The 6th Annual PERA Conference - Emerging Issues in Employment Relations, University of South Australia, University of South Australia, Adelaide, Australia, pp. 1-18.
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Australiaâs new Industrial Relations (IR) reform package, WorkChoices, which officially began on the 27th of March 2006 foreshadowed significant change in Australianâs IR system. Though the new changes are merely an amendment to the previous Workplace Relations Act 1996, the changes are nevertheless radical. The government envisages that through these changes it will be able to make Australia more competitive in the global market. The objectives of the legislation are to create more jobs and increase the overall standard of living for Australian workers. The aim of the paper is to firstly examine previous empirical and analytical research in the field of IR within Australia in an effort to understand the future direction of IR, it then goes on to present the findings of a questionnaire conducted by the researchers on the initial reactions of Sydneysiders towards the recent changes. The results reveal that a majority of Sydneysiders regard WorkChoices as damaging for not only their own employment terms and conditions but for the future prospects of the Australian workforce in general.

Nikolova, N, Reihlen, M & Schlapfner, J 1970, 'Models of the Client-Consultant Interaction and their Empirical Relevance to the Consulting Practice', 23rd EGOS Colloqium, EGOS Colloqium, EGOS, Vienna, pp. 1-35.

Noguti, V & Onay, S 1970, 'Saving fun for a boring future', Proceedings of the 2007 ANZMAC Conference 3Rs: Reputation, Responsibility and Relevance, Australian and New Zealand Marketing Academy Conference, Otago University, Dunedin, NZ, pp. 2307-2313.
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We discuss how experiences that fill a future waiting period, such as focusing on fun or boring future activities, affect intertemporal choices. We propose that savoring, the positive utility derived from anticipating future pleasant outcomes, is more likely to have an impact on intertemporal choices when the future seems boring than when it seems fun. We provide empirical evidence that people who foresee a busy future full of boring activities are more likely to prefer to delay rewards than people who foresee a future not so busy with boring activities.

Noguti, V & Soll, JB 1970, 'Inferences of interpersonal preference similarity based on unrelated product categories', Advances in Consumer Research, Association for Consumer Research Conference, Association for Consumer Research, Memphis - US, pp. 801-802.

Noguti, V & Soll, JB 1970, 'People who bought this also bought that', European Advances in Consumer Research, Association for Consumer Research - Europe, Association for Consumer Research, Milan - Italy, pp. 366-367.

Ossimitz, M & Wieder, B 1970, 'Determinants of ERPS-Fit and Impact on Firm Performance', International Conference on Enterprise Systems, Accounting and Logistics (ICESAL) 2007, International Conference on Enterprise Systems, Accounting and Logistics, Alexander Technological Educational Institute of Thessaloniki, Greece, Corfu Island, Greece, pp. 25-52.
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Despite the large number of publications addressing ‘critical success factors’ of ERP software implementations, very little is actually known about the impact of organizational fit of ERP systems on ERP implementation success (in terms of increased organizational performance). Our objective is to investigate the role of ERP fit in the implementation and operation of ERPS; we do so by developing and testing a model which (a) identifies the determinants of ERP fit and (b) links ERP fit to organizational performance. Our research builds on data which was collected through a large-scale mail survey and telephone interviews in an earlier research project in 2001. Our key findings suggest that the adoption and use of ERPS does lead to firm performance increases already within one year after the go-live date, and is then sustained over a period of at least another two years. One of the key determinants of sustained performance increases is the organizational fit of the ERPS, which is again driven by software quality and the quality of the integration (adaptation) mechanisms.

Perey, R, Dunphy, DC, Edwards, M & Benn, SH 1970, 'Landcare and the livelihood of knowledge', Proceedings of the 21st ANZAM 2007 Conference: Managing Our Intellectual and Social Capital, Australian and New Zealand Academy of Management Conference, ANZAM, Sydney, Australia, pp. 1-17.
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This paper explores how communities generate effective ecological solutions using both implicit narrative construction and explicit processes of knowledge creation and knowledge application. We argue that the act of developing a narrative frames our understanding of the environment and governs our relationship with our environment. We identify micro-narratives extracted from the interviews with members of Australian Landcare organizations and link these micro-narratives to knowledge creation and dissemination processes. We conclude that social change toward sustainability comes about through the rewriting of the environmental story within which we situate ourselves.

Perrott, B 1970, 'Gaining Insights from an Industry Study; Industry Dynamics in Practise', Conference Proceedings 2007 British Academy of Management, British Academy of Management Conference, British Academy of Management, Warwick, UK, pp. 1-19.
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Some researchers contend that only through a deep understanding of the possibilities and nature of routine coordinated activity, that whole industries be properly framed and understood This article sets out to demonstrate the practical advantage of conducting a focused examination of industry dynamics with a case example. The process acts as an important foundation for industry members in setting business and marketing strategy for future directions. Data for this article has been collected from a wide range of secondary and primary sources. A strategy framework is used to examine the extent of competitive rivalry, the threat of new entrants, the role of consumers, the role of substitutes, and the role of suppliers. In discussion, an assessment is made of the Industry’s attractiveness, implications of the findings for industry managers and an overview of future issues facing the case Industry.

Perrott, B 1970, 'Knowledge Management from an Industry Perspective', Conference Proceedings 2007 British Academy of Management, British Academy of Management Conference, British Academy of Management, Warwick, UK, pp. 1-18.
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Strong forces of competition and globalisation have created awareness and an urgency to focus how an organisation controls and nurtures its intellectual capital. The knowledge concept and its management have gained currency and momentum as technology has enabled thoughts and ideas to be more easily produced and distributed. It gained considerable discussion in the late 1990’s in the management literature. With the increased application of recent technologies such as the Internet, customer relationship management and advanced software capabilities, it has been suggested that the time has come for a debate on a new paradigm for knowledge management. As a contribution to this debate, this paper will examine exploratory research conducted in the Australian private hospital industry with a view to better understand issues related to knowledge management from an industry perspective.

Perrott, B 1970, 'Strategic Management in Turbulent Environments', Conference Proceedings 2007 British Academy of Management, British Academy of Management Conference, BAM, Warwick, UK, pp. 1-7.
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Organisations face a challenging future where managers will need to work smarter to achieve growth and profit targets. Senior managers and boards perceive the market place as becoming more complex and challenging. As environmental turbulence increases, strategic issues emerge more frequently that challenge the way an organisation plans and implements its strategy. It also brings into question responsibilities, the balance of power and decision making between those who manage and those who govern. It would be useful for management and board members to discuss perceptions of environmental turbulence from time to time. This would enable a meeting of the minds regarding the strategic position and future directions of the organisation. Strategic issue processing techniques present the opportunity for managers to identify issues and plan appropriate actions which will enable them to maintain an alignment with the demands of the external environment no matter how turbulent.

Professor Ronald Geoffrey Bird, R & Casavecchia, L 1970, 'The probability of style rotation for value and growth stocks along their earnings and momentum life cycle', 2007 Financial Management Association Annual Meeting, Financial Management Association Annual Meeting, Financial Management Association, Orlando, Florida, pp. 1-27.

Professor Ronald Geoffrey Bird, R, Casavecchia, L & Woolley, PK 1970, 'The impact of the interaction of managers and clients on market price', Investing Strategies and Financial Market Inefficiency Conference, Investing Strategies and Financial Market Inefficiency Conference, The Paul Woolley Centre for Capital Market Dysfunctionality, University of Technology, Sydney, Sydney, Australia, pp. 1-27.

Rama, D & Massey, GR 1970, 'The Impact of Communication Quality and Frequency on Organisational Learning during New Product Development', Proceedings of the Australian and New Zealand Marketing Academy Conference, Australian and New Zealand Marketing Academy Conference, ANZMAC, University of Otago, Dunedin, New Zealand, pp. 1-9.

Rhodes, CH, Clegg, SR & Pullen, A 1970, ''If I should fall from grace....': Narrative, Ethics, and Organizational downsizing', European Academy of Management 2007 Conference, European Academy of Management, EURAM, Paris, France.
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Paper presented to the track on Management Ethics and the Politics of Identity at EURAM.

Richardson, G & Lanis, R 1970, 'The impact of tax reform on corporate capital investment: Evidence from Australian panel data', 2007 AFAANZ Conference, Accounting and Finance Association of Australia and New Zealand Conference, AFAANZ, Gold Coast, Australia, pp. 1-22.
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We examine the impact of tax reform on corporate capital investment in Australia spanning the Ralph Review of Business Taxation reform. Based on panel data, our results indicate that corporate capital investment reduced because of the tax reform. The negative effects of the removal of accelerated depreciation exceeded the positive effects of the decrease in the corporate tax rate, hence corporate capital investment declined. Moreover, the decline was broad-based as it occurred across all major industry sectors. These findings remain robust to an alternate measure of corporate capital investment.

Richardson, G & Lanis, R 1970, 'The impact of the Ralph review of business taxation reform on coprorate capital investment in Australia: Evidence from panel data', Annual Congress of European Accounting Association, Lisbon, Portugal.

Salale, V, Doiron, D, Fiebig, DG, Savage, E & Young, A 1970, 'Modelling Dynamic Choice: Private Health Insurance in Australia', Copenhagen, Denmark.

Savage, EJ & Lu, M 1970, 'Do financial incentives for supplementary private health insurance reduce pressure on the public system? Evidence from Australia', Copenhagen, Denmark.

Schlenker, K 1970, 'Residents' perceptions of the social impacts of community festivals: a cluster analysis', Proceedings of the Fourth International Event Research Conference, International Event Research Conference, Victoria University, Melbourne, Australia, pp. 1-11.
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This paper reports on the findings from a wider PhD study which examines residents' perceptions of the social impacts of community festivals. A survey of residents was undertaken in two communities, which each host a small community festival. Residents were clustered based on their demographic and behavioural characteristics, to identify distinct subgroups of the community who feel differently about a festival. This research examines the usefulness of demographic and behavioural segmentation of the host community rather than segmentation based on perceptions of impacts, where much previous research in the field has been conducted to date (Davis, Allen & Cosenza, 1988; Ryan & Montgomery, 1994; Madrigal, 1995; Fredline & Faulkner, 2000; Weaver & Lawton, 2001; Williams & Lawson, 2001).

Schweinsberg, SC, Wearing, SL & Darcy, SA 1970, 'Exploring community sustainability potential in nature based tourism: The far south coast nature tourism and recreation plan', Proceedings of the 17th Annual CAUTHE Conference, Council for Australian University Tourism and Hospitality Education annual conference, University of Technology, Sydney, Manly, Australia, pp. 1-13.
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Often nature tourism development is viewed as a path to changing the economic industry base, security, and by implication towards creating community sustainability in rural areas. This paper argues that a sole focus on economic growth is too narrow a representation of the linkages between the tourism industry and host communities. It asserts that community sustainability is better seen as an integrating, encompassing concern for the cultural, social, economic and environmental sustainability potential of the community in a particular locality. The objectives of the 2004 Far South Coast Nature Tourism and Recreation Plan are presented as a means of illustrating the challenge in developing a sustainable future for Australian rural communities.

Sivabalan, P, Booth, PJ & Malmi, T 1970, 'Budget participation and budget emphasis in low uncertainty conditions - Considering alternative reasons to budget', Annual Congress of European Accounting Association, Lisbon, Portugal.

Sivabalan, P, Booth, PJ & Malmi, T 1970, 'Budget participation and budget emphasis in low uncertainty conditions - Considering alternative reasons to budget', 2007 AFAANZ Conference, Accounting and Finance Association of Australia and New Zealand Conference, AFAANZ, Gold Coast, Australia, pp. 1-33.
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This case study investigates how lower budget participation may be better suited to firms with a high budget emphasis, in lower uncertainty conditions. The organisation studied generates greater benefits when budget participation is low, though it has a high budget emphasis. This result is opposite to that found in Lau, et.al. (1995). The reason for this difference is shown to arise because budget emphasis in the case firm is not primarily related to performance evaluation as defined in prior budget research (Hopwood, 1972). Instead, the main reason for budgeting is operational planning (Hansen and Van der Stede, 2003), and this difference is shown to lead to the opposing findings. When budgets are used primarily for operational planning, their relationships to organisational antecedents appear to be different than when used for performance evaluation.

Sivabalan, P, Brown, DA, Booth, PJ & Malmi, T 1970, 'An exploratory study of operational reasons to budget', An exploratory study of operational reasons to budget, European Accounting Association, Lisbon, Portugal, pp. 1-1.

Small, J, Darcy, SA & Packer, T 1970, 'Beyond a visual gaze: Tourist experiences of individuals with vision impairment', The Critical Turn in Tourism Studies: Promoting an Academy of Hope: Proceedings of the Second International Critcal Tourism Studies Conference, Second International Critcal Tourism Studies Conference, UWIC, Waginenen University and Institute for Tourism, Zagreb, Split, Croatia, pp. 348-355.

Spanjaard, DC 1970, 'I know people, they do drugs, they're OK.', Flexible Marketing in an Unpredictable World, EMAC 2007.
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Integrating qualitative methods to ascertain the relevance of annualised quantitatve research

Spooner, KB & Ng, S 1970, 'Implications of AACSB quality assurance for teaching and learning in HRM', The Sixth Annual Pacific Employment Relations Association Conference Proceedings, The Sixth Annual Pacific Employment Relations Association, University of South Australia, Adelaide, Australia, pp. 254-264.
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Since 2002, a review of subjects taught in the Master of Business Administration (MBA) at the University of Technology Sydney (UTS) has resulted in significant changes to the nature and implications of quality assurance processes relating to the teaching and learning of MBA core units. In particular, efforts to achieve accreditation with the Association to Advance Collegiate Schools of Business (AACSB) resulted in the development of key learning goals (KLGs) for each of the core units of the MBA which needed to be effectively integrated into a coherent set of KLGs for the overall program. The requirement to report on the assurance of KLGs provided a new quality assurance technique for this program.

Stegemann, N, Denize, SM & Miller, K 1970, 'Measuring Consumers' Attitudes to Luxury', The La Londe Conference 34th International Research Conference in Marketing: Marketing Communications and Consumer Behavior 2007 Proceedings, International Research Conference in Marketing, Aix Graduate School of Management, University Paul Cezanne, La Londe les Maures, France, pp. 81-89.
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Since the 90’s, there has been an increasing interest in the concept of luxury and luxury brand management. In this paper we focus on attitudes towards the concept of luxury and aim to identify the limitations of the extant measure proposed by Dubois & Laurent (1994). Our focus on a generalised attitudinal measure is particularly relevant given the significance of attitudes and perceptions in forming brand equity, and its role in the consumers’ purchase decisions. Using a panel of expert judges we reviewed the validity of the measure. We then considered the reliability by reviewing other studies and subsequently performed our own reliability checks using a small study (n=139) of Australian business students. Our analysis highlights concerns with the validity and reliability of the scale initially developed by Dubois & Laurent (1994). Thus, we advocate a complete revision of the measure following Rossiter’s scale development procedure C-OAR-SE (2002). The paper concludes with a proposed framework to be further tested using Rossiter’s (2002) approach.

Sutcliffe, PJ, Solomon, AI & Edwards, J 1970, 'Finding the Population variance of Costs over the Solution Space of the TSP in Polynomial Time', Proceedings of the 11th WSEAS International Conference on APPLIED MATHEMATICS, WSEAS International Conference on Applied Mathematics, WSEAS Conference Proceedings, Dallas, Texas, pp. 23-28.

Tomkin, DF, Thomas, LE, Day, MB, Burke, PF, Franklin, J, Smith, G, Louviere, JJ & Street, D 1970, 'Solar Light for rooms without windows', Sustainable Innovation 07, Farnham, Surrey, UK.

Van Gool, K, Vu, M, Savage, EJ, Haas, MR & Birch, S 1970, 'Equitable use of breast screening services in NSW: The role of income, age and locality', 29th Australian Conference for Health Economists, Brisbane.

Viney, R, Savage, E, King, M & Hossain, I 1970, 'Using Choice Experiments to Estimate QALYs: An Application to Prostate Cancer', iHEA 6th World Congress on Health Economics, Copenhagen, Denmark.

Viney, RC, Savage, EJ, King, MT & Hossain, I 1970, 'Using choice experiments to estimate QALYs: An application to prostate cancer', Australian Conference of Health Economists, Brisbane.

Vu, M, Van Gool, K, Savage, EJ, Haas, MR & Birch, S 1970, 'The role of income and locality in breast screening participation', 5th Health Services & Policy Research Conference, Auckland.

Waller, DS & Lanis, R 1970, 'Corporate Social Responsibility Disclosure: An Exploratory Study of the Top 10 Media Organisations', Proceedings of the 2007 ANZMAC Conference 3Rs: Reputation, Responsibility and Relevance, Australian and New Zealand Marketing Academy Conference, Otago University, Dunedin, New Zealand, pp. 2847-2854.
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Corporate social responsibility (CSR) is an issue of growing interest in the business world, and many large, multinational companies, including media organisations, are voluntarily disclosing information regarding their CSR activities. While there is criticism of the ethical values of “the media”, some media organisations are using CSR to promote a positive side of their business. This exploratory study observes what the leading media organisations are doing in terms of CSR activities to propose a CSR disclosure index for the media industry, and discusses some implications for other organisations.

Waller, DS, Fam, K, Christy, TP & Barrett, NJ 1970, 'Perceptions of Offensive Advertising Elements: A China-US Comparison', Flexible Marketing in and Unpredictable World: Proceedings of the 36th EMAC Conference, Engineering Mathematics and Applications Conference, Reykjavik University, Reykjavik, Iceland, pp. 1-8.
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China is a country that is arousing a large amount of interest as a new mega-market, as it opens itself to a market-orientated economy and expands at a remarkable rate. However, the influx of international investment, new business opportunities and advertising from overseas has seen Chinese consumers being exposed to potentially offensive advertising products and images. While some products and images may seem acceptable in the West, there are some that may offend Chinese cultural sensitivities. The overall purpose of this study is to better understand cross-cultural advertising offensiveness by comparing perceptions of advertising offensiveness between United States and Chinese residents, specifically college students. The results indicate that there are a number of statistical differences that have business implications for international marketers.

Waller, DS, Wang, PZ, Oppewal, H & Morrison, MD 1970, 'Information Acceleration Effects on New Product Purchase Intention: The Case of Blu-Ray DVD Recorders', Proceedings of 2007 Australian and New Zealand Marketing Academy Conference, ANZAM, Otago University, Dunedin, New Zealand, pp. 1-8.
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The availability of relevant information is an important factor when customers are evaluating the purchase of a new technology. Information can be obtained from a range of sources, with varying levels of trustworthiness. This paper presents some findings regarding how different media are perceived and the effect of media exposure on purchase intent in the DVD recorder category. In an online survey regarding consumer preferences for DVD recorders respondents were exposed to different media with information either supporting the new Blu-ray or HDDVD disc technology. The paper presents results regarding the effects of this implementation of Information Acceleration (IA) on purchase intention and media trust. It is found that consumers exposed to positive information about Blu-Ray are significantly more inclined to consider purchasing a recorder with Blu-Ray technology.

Wang, PZ, Menictas, C & Louviere, JJ 1970, 'Testing the Erdem and Swait Brand Equity Framework Using Latent Class Structural Equation Modelling', Proceedings of Australian and New Zealand Marketing Academy 2007, Australian and New Zealand Marketing Academy Conference, Australian and New Zealand Marketing Academy, Dunedin, New Zealand, pp. 1819-1825.
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This paper tests the Erdem and Swait (1998) brand equity framework using latent class structural equation modelling. While there are a number of conceptual and measurement models of brand equity in the literature, we focus on the Erdem and Swait brand equity framework because it is based on formal theory in information economics. The Erdem and Swait framework was originally tested in a structural equation modelling framework without taking into account consumer preference heterogeneity. In this study, we extend the Erdem and Swait framework to incorporate preference heterogeneity via the use of latent class structural equation modelling. Data were collected from the financial services sector and results show two distinct segments of brand equity. The findings have implications for both academics and practitioners in brand management.

Wearing, SL 1970, 'Understanding World Jury Systems Through Social Psychological Research', Volunteer Tourism Symposium (Hosted by National Institute for Governance and the Centre for Tourism Research, University of Canberra Supported by CAUTHE), Psychology Press, Canberra University.
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Zlatevska, N & Cowley, E 1970, 'Regenerating Self Regulatory Resources: Identifying Individual Differences', European Marketing Academy Conference.

Clarke, T & Klettner, AL Financial Services Institute of Australasia (FINSIA) 2007, Tip of the Iceberg? Corporate Social Responsibility and Sustainability: The new business imperatives? An International Comparison, pp. 1-52, Sydney, Australia.
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A substantial increase in the range, significance and impact of corporate social and environmental initiatives in recent years suggests the growing materiality of sustainability. Once regarded as a concern of a few philanthropic individuals and companies, corporate social and environmental responsibility is becoming established in many corporations as a critical element of strategic direction, and one of the main drivers of business development, as well as an essential component of risk management. Corporate social and environmental responsibility (CSR) is rapidly moving from the margins to the mainstream of corporate activity, with greater recognition of a direct and inescapable relationship between corporate governance, corporate responsibility, business performance and sustainable business development.

Clarke, T, Adams, MA & Klettner, AL Dibbs Abbot Stillman Lawyers 2007, The Changing roles and Responsibilities of Company Boards and Directors: Final Report, pp. 1-106, Sydney.

Edwards, DC, Griffin, T & Hayllar, BR CRC for Sustainable Tourism Pty Ltd. 2007, Development of an Australian Urban Tourism Research Agenda., pp. 1-38, Gold Coast.
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Edwards, DC, Hayllar, BR & Schulenkorf, N TTF Australia and APEC 2007 Taskforce 2007, APEC 2007: Measuring the Injected Expenditure into Australia and New South Wales.

Wearing, Moscardo, G, Schweinsberg, SC & Archer, D 2007, Best Practice Interpretation Research for Sustainable Tourism: Framework for a New Research Agenda, CRC for Sustainable Tourism Pty Ltd, Australia (Gold Coast Queensland).

Arestis, P, Baddeley, M & McCombie, JSL 2007, 'Economic growth: New directions in theory and policy'.
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This enlightening and significant new volume focuses on the nature, causes and features of economic growth across a wide range of countries and regions. Covering a variety of growth related topics - from theoretical analyses of economic growth in general to empirical analyses of growth in the OECD, transition economies and developing economies - the distinguished cast of contributors address some of the most important contemporary issues and developments in the field. © Philip Arestis, Michelle Baddeley and John S.L. McCombie 2007. All rights reserved.

Bruti-Liberati, N, Nikitopoulos-Sklibosios, C & Platen, E 2007, 'Pricing under the Real-World Probability Measure for Jump-Diffusion Term Structure Models', Quantitative Finance Research Paper Series.
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This paper considers interest rate term structure models in a market attracting both continuous and discrete types of uncertainty. The event driven noise is modelled by a Poisson random measure. Using as numeraire the growth optimal portfolio, interest rate derivatives are priced under the real-world probability measure. In particular, the real-world dynamics of the forward rates are derived and, for specific volatility structures, finite dimensional Markovian representations are obtained. Furthermore, allowing for a stochastic short rate, a class of tractable affine term structures is derived where an equivalent risk-neutral probability measure does not exist.

Goldbaum, D 2007, 'Dissemination in an endogenous random network (or 'follow the leader')'.

Goldbaum, D 2007, 'Dissemination in an endogenous random network (or 'follow the leader')'.

Goldbaum, D 2007, 'Dissemination in an endogenous random network (or 'follow the leader')'.

Goldbaum, D 2007, 'Heterogeneous beliefs in financial markets: Persistent endogenous noise and informationally efficient markets'.

Goldbaum, D 2007, 'Learning and adaptation as a source of market failure'.

Goldbaum, D 2007, 'Learning and adaption as a source of market failure'.

Hulley, H & Platen, E 2007, 'Laplace Transform Identities for Diffusions, with Applications to Rebates and Barrier Options', Research Paper Series, Quantitative Finance Research Centre, University of Technology, Sydney.
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Using a simple integral identity, we derive general expressions for the Laplace transform of the transition density of the process, if killing or reflecting boundaries are specified. We also obtain a number of useful expressions for the Laplace transforms of some functions of first-passage times for the diffusion. These results are applied to the special case of squared Bessel processes with killing or reflecting boundaries. In particular, we demonstrate how the above-mentioned integral identity enables us to derive the transition density of a squared Bessel process killed at the origin, without the need to invert a Laplace transform. Finally, as an application, we consider the problem of pricing barrier options on an index described by the minimal market model.

Vu, M, van Gool, K, Savage, E, Haas, M & Birch, S 2007, 'The use of breast screening services in NSW: Are we moving towards greater equity? [Draft - not for quotation or citation], CHERE Working Paper 2007/7', CHERE Working Paper.
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Introduction: Since 1991 State and Federal Governments, under the auspices of BreastScreen Australia, have been providing mammography services free at the point of delivery to women aged 40 and over. One of the stated aims of the program is to provide equitable access to all women in the target group. Methods: Data on self-reported utilisation of breast screening services came from the 1997/98 and 2002/04 NSW Health Surveys. Probit regression analysis was used to examine the relationship between income and breast screening behaviour of women in NSW aged 50 to 69. Results: The results for 2002 and 2004 show that income has a positive and significant impact on the likelihood that a woman chooses to screen for breast cancer at regular intervals. The role of income was consistent across most regions. Women born overseas have a lower likelihood of screening regularly. Results from the pooled dataset show that the income gradient appears to be steeper in 2002/04 compared to 1997/98. Conclusions: These results indicate that the current program has not ensured equitable take-up of mammography services and that further research and investment is needed to meet program objectives.