Adams, R & Xu, J 2023, 'The Inequality of Finance', Review of Corporate Finance.
Adler, PS, Adly, A, Armanios, DE, Battilana, J, Bodrožić, Z, Clegg, S, Davis, GF, Gartenberg, C, Glynn, MA, Aslan Gümüsay, A, Haveman, HA, Leonardi, P, Lounsbury, M, McGahan, AM, Meyer, R, Phillips, N & Sheppard-Jones, K 2023, 'Authoritarianism, Populism, and the Global Retreat of Democracy: A Curated Discussion', Journal of Management Inquiry, vol. 32, no. 1, pp. 3-20.
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To the surprise of many in the West, the fall of the USSR in 1991 did not lead to the adoption of liberal democratic government around the world and the much anticipated “end of history.” In fact, authoritarianism has made a comeback, and liberal democracy has been on the retreat for at least the last 15 years culminating in the unthinkable: the invasion of a democratic European country by an authoritarian regime. But why does authoritarianism continue to spread, not only as an alternative to liberal democracy, but also within many liberal democracies where authoritarian leaders continue to gain strength and popularity? In this curated piece, contributors discuss some of the potential contributions of management scholarship to understanding authoritarianism, as well as highlight a number of directions for management research in this area.
Ahmed, T, Karmaker, CL, Nasir, SB, Moktadir, MA & Paul, SK 2023, 'Modeling the artificial intelligence-based imperatives of industry 5.0 towards resilient supply chains: A post-COVID-19 pandemic perspective', Computers & Industrial Engineering, vol. 177, pp. 109055-109055.
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Ahuja, S 2023, 'Professional Identity Threats in Interprofessional Collaborations: A Case of Architects in Professional Service Firms', Journal of Management Studies, vol. 60, no. 2, pp. 428-453.
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Alekseev, V, Chen, J & Ignatieva, K 2023, 'Integrated Variance of Irregularly Spaced High-Frequency Data: A State Space Approach Based on Pre-Averaging', Studies in Nonlinear Dynamics and Econometrics.
Almaskati, N, Bird, R, Yeung, D & Lu, Y 2023, 'Corporate governance, market conditions and investors’ reaction to information signals', Australian Journal of Management, vol. 48, no. 1, pp. 38-66.
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We examine and compare the extent to which the reaction of investors to earnings announcements is influenced by a firm’s governance profile and prevailing market conditions. We find that firms with better governance characteristics experience a larger initial reaction to both good and bad earnings announcements regardless of the prevailing sentiment and uncertainty conditions. However, the influence of governance is constrained to the announcement period. We demonstrate that changes in market uncertainty and/or investor sentiment are related to the post-earnings announcement drift. We also find that a major channel through which greater corporate governance influences the market response to unexpected earnings news is by lowering information uncertainty and so providing greater clarity of the implication of the news for firm value. Finally, we establish that two types of uncertainties (market and information) have very different influence on investor’s response to information signals. JEL Classification: D81, G10, G14, G30, G32
An, J, Briley, D, Danziger, S & Levi, S 2023, 'The Impact of Social Investing on Charitable Donations', Management Science, vol. 69, no. 2, pp. 1264-1274.
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We examine the impact of social investing on charitable donations using a unique data set consisting of investment behaviors and donation transactions for more than 10,000 customers of an investment app platform. We find that investors switching to a recently introduced social fund reduced their donations, mainly in charities supporting causes similar to those of the social fund. However, 79% of the investors that switched to the social fund did not donate before switching, so the social fund attracted more people to fund social causes. Still, because of the substitution effect, we estimate social funds have a positive effect on society only if their annual contributions to social causes are greater than 3.2% of the balance invested. This paper was accepted by David Simchi-Levi, finance. Funding: This work was supported by the Henry Crown Institute of Business Research and the Jeremy Coller Foundation. Supplemental Material: Data files are available at https://doi.org/10.1287/mnsc.2022.4339 .
Anufriev, M, Tichý, T, Lamantia, F & Radi, D 2023, 'An asset pricing model with accuracy-driven evolution of heterogeneous expectations', Communications in Nonlinear Science and Numerical Simulation, vol. 117, pp. 106975-106975.
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Bachmann, RL, Bedford, A, Ghannam, S & Yang, JS 2023, 'A shock to CEOs' external environment: terrorist attacks and CEO pay', Pacific-Basin Finance Journal, vol. 77, pp. 101935-101935.
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Bardon, T, Josserand, E, Sferrazzo, R & Clegg, S 2023, 'Tensions between (Post)Bureaucratic and Neo‐normative Demands: Investigating Employees’ Subjective Positions at EurAirport', British Journal of Management, vol. 34, no. 1, pp. 57-71.
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Barlatier, P, Josserand, E, Hohberger, J & Mention, A 2023, 'Configurations of social media‐enabled strategies for open innovation, firm performance, and their barriers to adoption', Journal of Product Innovation Management, vol. 40, no. 1, pp. 30-57.
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Bedford, A, Bugeja, M, Czernkowski, R & Bond, D 2023, 'Is the effect of shared auditors driven by shared audit partners? The case of M&As', The British Accounting Review, vol. 55, no. 2, pp. 101100-101100.
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Best, R, Marrone, M & Linnenluecke, M 2023, 'Meta-analysis of the role of equity dimensions in household solar panel adoption', Ecological Economics, vol. 206, pp. 107754-107754.
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Brammer, S, Branicki, L & Linnenluecke, M 2023, 'Disrupting Management Research? Critical Reflections on British Journal of Management COVID‐19 Research and an Agenda for the Future', British Journal of Management, vol. 34, no. 1, pp. 3-15.
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Burke, PF, Rose, J, Fifer, S, Masters, D, Kuegler, S & Cabrera, A 2023, 'A New Subjective Well-Being Index Using Anchored Best-Worst Scaling'.
Chan, K, Khamis, S, Taylor, M & Waller, D 2023, 'Indigenous Research Methods to Build an Uncontested Space for Marketing Insight', International Journal of Market Research, pp. 147078532311654-147078532311654.
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Many countries have ethnically diverse populations and marketing practitioners need to consider these diversities when undertaking research, particularly when exploring sensitive topics. In Australia, Indigenous Australians make up 3.3% of the population and are a commonly researched audience to gauge attitudes and ensure cultural offense does not occur due to unintended consequences of marketing activity. However, obtaining information from such a vulnerable group using quantitively based surveys is often inappropriate or insensitive. This paper introduces to Euro-western market researchers the concepts of flipping and yarning as a market research approach that has been used by Indigenous Australians for thousands of years. This circular market research approach demonstrates that ensuring a cultural understanding of the community can provide a foundation for a research approach that is ‘considered’ and respectful. It is hoped that this type of methodology can be used with other vulnerable communities as well as other diverse groups.
Choi, S, Park, RJ & Xu, S 2023, 'The Strategic Use of Corporate Philanthropy: Evidence from Bank Donations', Review of Finance.
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Abstract
This article examines the strategic nature of banks’ charitable giving by studying bank donations to local nonprofit organizations. Relying on the application of antitrust rules in bank mergers as an exogenous shock to local deposit market competition, we find that local competition affects banks’ local donation decisions. Using county-level natural disaster shocks, we show that banks with disaster exposure reallocate donations away from nonshocked counties, where they operate branches, and toward shocked counties. The reallocation of donations represents an exogenous increase in the local share of donations in nonshocked counties for banks with no disaster exposure and leads to an increase in the local deposit market shares of such banks. Furthermore, banks can potentially earn greater profits from making donations and tend to donate to nonprofits that have the most social impact. Overall, our evidence suggests that banks participate in corporate philanthropy strategically to enhance performance.
Chowdhury, MMH, Chowdhury, M, Khan, EA & Sajib, S 2023, 'Supply chain relational capital for sustainability through governance: the moderating effect of network complexity', Supply Chain Management: An International Journal, vol. 28, no. 2, pp. 347-362.
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Purpose
This study aims to investigate the conditional direct and indirect effects of supply chain relational capital (RC) on supply chain sustainability via sustainability governance.
Design/methodology/approach
In line with the study’s aims, a quantitative survey-based approach was adopted. This study uses a random sample of 272 manufacturing firms from the apparel industry in Bangladesh. This study assesses the measurement model using partial least square-based structural equation modelling and test the proposed hypotheses using the Hayes PROCESS.
Findings
The results reveal that the indirect effect of supply chain RC on supply chain sustainability via sustainability governance is significant. While at low levels of network complexity (NC), the conditional indirect effect of supply chain RC on supply chain sustainability via sustainability governance is significant, this study finds that such indirect effects are insignificant at high levels of NC. This study further shows that NC positively moderates the relationship between supply chain RC and supply chain sustainability.
Originality/value
While previous studies have demonstrated the role of RC in adopting sustainability practice, this study explores this link further by investigating the conditional direct and indirect effects of supply chain relational capital on supply chain sustainability via sustainability governance.
Chowdhury, MMH, Quaddus, M & Chowdhury, M 2023, 'Managing relational practices for performance improvement in a complex supply chain network: the mediating roles of proactive and reactive resilience in apparel industry of Bangladesh', The International Journal of Logistics Management, vol. 34, no. 1, pp. 34-59.
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PurposeGrounding on relational view and contingent resource-based views, the authors investigate the conditional indirect effect of Supply Chain Relational Practices (SCRPs) on supply chain performance (SCP) through proactive and reactive supply chain resilience (SCRE) capabilities at different levels of network complexity (NC).Design/methodology/approachThe authors adopt an “exploratory sequential mixed methods design” combining the qualitative and quantitative approaches under a positivist paradigm. The qualitative method is primarily used to contextualize and develop better measurements of the factors and variables using content analysis of the field studies. This then informs the quantitative phase which conducts a questionnaire survey among the apparel manufacturing firms in Bangladesh. The authors analyzed the quantitative data using Partial Least Square based Structural Equation Modelling. The authors also used PROCESS integrated regression analysis to test conditional indirect effects.FindingsOur research findings indicate that the indirect effect of SCRPs on SCP through proactive and reactive SCRE is positive and significant. It also finds that the conditional indirect effect is high at higher NC.Practical implicationsThe results have immense practical implications as it proposes to enhance relational practices in order to develop SCRE as a contingent resource to mitigate disruptions. This will also help the supply chain (SC) managers to work through smoothly at different levels of supply chain NC and improve SCP....
Chowdhury, MMH, Rahman, S, Quaddus, MA & Shi, Y 2023, 'Strategies to mitigate barriers to supply chain sustainability: an apparel manufacturing case study', Journal of Business & Industrial Marketing, vol. 38, no. 4, pp. 869-885.
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Purpose
This research aims to develop a decision support framework to determine the optimal strategies for mitigating supply chain sustainability (SCS) barriers.
Design/methodology/approach
To operationalize the research objectives, both qualitative and quantitative methods were adopted. The qualitative phase comprised a field study, while a quality function deployment approach and optimisation technique were used in the quantitative phase.
Findings
This study finds that a lack of support from top management and cost and utility supply problems are the primary barriers to SCS. This study also finds that incentives for suppliers to implement sustainability practices, awareness building among supply chain members and supplier development are the main strategies to mitigate the barriers.
Practical implications
The findings of this study will assist the supply chain managers in prioritizing sustainability barriers and implementing the optimal strategies to mitigate the barriers.
Originality/value
Founded on the stakeholder theory and dynamic capability view, this study developed a unique decision support framework to identify appropriate strategies for mitigating SCS barriers while optimizing the social, environmental and economic objectives of the supply chain.
Christodoulou, D, Samuell, D, Slonim, R & Tausch, F 2023, 'Counteracting dishonesty strategies: A field experiment in life insurance underwriting', Journal of Behavioral Decision Making, vol. 36, no. 2.
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Cunha, MPE, Rego, A, Clegg, S & Giustiniano, L 2023, 'In a Kafkaesque catacomb: the killing of Ihor Homenyuk by the Portuguese customs and immigration bureaucracy', Journal of Political Power, vol. 16, no. 1, pp. 23-46.
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Darcy, S, Maxwell, H, Edwards, M & Almond, B 2023, 'Disability inclusion in beach precincts: beach for all abilities – a community development approach through a social relational model of disability lens', Sport Management Review, vol. 26, no. 1, pp. 1-23.
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This paper examines a community development approach to including people with disability in a sport context within beach 10 precincts for a project called Beach for All Abilities. The aim of©this research is to investigate innovative and transformative solutions
that enable inclusion. The research design used multiple methods and data sources across 30 projects and three geographically diverse precincts. The theoretical framework brought together 15 community development and the social relational model of disability to inform the research. The findings show how the funded organisation working in partnership with not-for-profit, commercial
and government programs, facilitated processes and practices enabling greater access and inclusion for people with disability in 20 the beach precincts. These included solutions to constraints in the built, outdoor and natural environments across mobility, vision, hearing, intellectual and mental health disability from low to very
high support needs. Yet, the overall program had a major short- coming in establishing ongoing©beach-related activities for people 25 with disability. The paper concludes with implications for longevity, limitations, and future research.
Day, C, Bugeja, M, Spiropoulos, H & Matolcsy, Z 2023, 'Non‐executive directorship importance and takeover hostility: Australian evidence', Accounting & Finance, vol. 63, no. 1, pp. 769-793.
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Deroover, K, Knight, S, Burke, PF & Bucher, T 2023, 'Why do experts disagree? The development of a taxonomy', Public Understanding of Science, vol. 32, no. 2, pp. 224-246.
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People are increasingly exposed to conflicting health information and must navigate this information to make numerous decisions, such as which foods to consume, a process many find difficult. Although some consumers attribute these disagreements to aspects related to uncertainty and complexity of research, many use a narrower set of credibility-based explanations. Experts’ views on disagreements are underinvestigated and lack explicit identification and classification of the differences in causes for disagreement. Consequently, there is a gap in existing literature to understand the range of reasons for these contradictions. Combining the findings from a literature study and expert interviews, a taxonomy of disagreements was developed. It identifies 10 types of disagreement classified under three dimensions: informant-, information- and uncertainty-related causes for disagreement. The taxonomy may assist with adoption of more effective strategies to deal with conflicting information and contributes to research and practice of science communication in the context of disagreement.
Garvey, AM, Kim, T & Duhachek, A 2023, 'Bad News? Send an AI. Good News? Send a Human', Journal of Marketing, vol. 87, no. 1, pp. 10-25.
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The present research demonstrates how consumer responses to negative and positive offers are influenced by whether the administering marketing agent is an artificial intelligence (AI) or a human. In the case of a product or service offer that is worse than expected, consumers respond better when dealing with an AI agent in the form of increased purchase likelihood and satisfaction. In contrast, for an offer that is better than expected, consumers respond more positively to a human agent. The authors demonstrate that AI agents, compared with human agents, are perceived to have weaker intentions when administering offers, which accounts for this effect. That is, consumers infer that AI agents lack selfish intentions in the case of an offer that favors the agent and lack benevolent intentions in the case of an offer that favors the customer, thereby dampening the extremity of consumer responses. Moreover, the authors demonstrate a moderating effect, such that marketers may anthropomorphize AI agents to strengthen perceived intentions, providing an avenue to receive due credit from consumers when the agent provides a better offer and mitigate blame when it provides a worse offer. Potential ethical concerns with the use of AI to bypass consumer resistance to negative offers are discussed.
Golder, PN, Dekimpe, MG, An, JT, van Heerde, HJ, Kim, DSU & Alba, JW 2023, 'Learning from Data: An Empirics-First Approach to Relevant Knowledge Generation', Journal of Marketing, pp. 002224292211292-002224292211292.
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A theory-first paradigm tends to be the dominant approach in much academic marketing research. In this approach, a theory is borrowed, refined, or developed and then tested empirically. In this challenging-the-boundaries article, the authors make a case for an empirics-first approach. “Empirics-first” refers to research that (1) is grounded in (originates from) a real-world marketing phenomenon, problem, or observation, (2) involves obtaining and analyzing data, and (3) produces valid marketing-relevant insights without necessarily developing or testing theory. The empirics-first approach is not antagonistic to theory but rather can serve as a stepping-stone to theory. The approach lends itself well to today’s data-rich environment, which can reveal novel research questions untethered to theory. The present article describes the underlying principles of an empirics-first approach, which consists of exploring a domain purposefully without preconceptions. Using a rich set of published examples, the authors offer guidance on how to implement empirics-first research and how it can lead to valuable knowledge development. Advice is also offered to scholars on how to report empirics-first research and to reviewers and to editorial teams on how to evaluate it. The ultimate objective is to pave a way for the empirics-first approach to enter the mainstream of academic marketing research.
Hasan, KW, Ali, SM, Paul, SK & Kabir, G 2023, 'Multi-objective closed-loop green supply chain model with disruption risk', Applied Soft Computing, vol. 136, pp. 110074-110074.
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Hemsley, B, Darcy, S, Given, F, Murray, BR & Balandin, S 2023, 'Going thirsty for the turtles: Plastic straw bans, people with swallowing disability, and Sustainable Development Goal 14, Life Below Water', International Journal of Speech-Language Pathology, vol. 25, no. 1, pp. 15-19.
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Hirata, D, Kasuya, Y & Tomoeda, K 2023, 'Weak stability against robust deviations and the bargaining set in the roommate problem', Journal of Mathematical Economics, vol. 105, pp. 102818-102818.
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Iversen, NM, Foley, C & Hem, LE 2023, 'The Role of Immersive Festival Experiences, Identity, And Memory in Cultural Heritage Tourism', Event Management, vol. 27, no. 1, pp. 33-50.
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This article provides insights for attracting short-haul visitors to cultural heritage festivals. We show how a set of experience dimensions work as value drivers to enhance a cultural heritage experience. Drawing on the experience literature we use structural equation modeling to test the relationships between attitude, memory, and revisit intentions. Empirical data were collected from short-haul visitors (from Scandinavia, Europe, and UK) at five Norwegian Viking festivals. Through an integrative framework we examine how appraisals of the experience are impacted by (1) identification with a festival theme, (2) entertainment value, (3) storytelling, and (4) personal interest. Key findings: attendee perceptions of experience dimensions have a positive influence upon their attitudes, memories, and revisit intentions; the formation of good and abundant memories strengthens the attitude–loyalty relationship; self-identification with heritage theme strengthens revisit intentions. The findings are timely as global emergencies increase the appeal of short-haul tourism.
Jasovska, P, Rammal, HG, Rhodes, C & Logue, D 2023, 'Tapping foreign markets: Construction of legitimacy through market categorization in the internationalizing craft beer industry', Journal of World Business, pp. 101425-101425.
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Lakisa, D, Taylor, T & Adair, D 2023, 'Managing Psychological Contracts: Employer-Employee Expectations and Non-Athlete Pasifika Professionals in the National Rugby League (NRL)', Journal of Global Sport Management, vol. 8, no. 1, pp. 139-160.
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© 2020, © 2020 Global Alliance of Marketing & Management Associations (GAMMA). In Australia, a substantial proportion of men’s National Rugby League (NRL) players are of Pasifika (Pacific Islander and Māori) origin; however, this cultural group is a more modest proportion of the NRL’s non-athlete workforce. Using psychological contract (PC), we explored workplace expectations of non-athlete Pasifika employees and their employers in the NRL, either within the league or clubs. In terms of methodology, a ‘talanoa’ approach to interpersonal dialogue provided the framework for culturally relevant conversations, stories and ideas exchange with 30 individuals, including 20 Pasifika NRL employees and 10 non-Pasifika employers. Additionally, 21 sessions of fieldwork, including participant observations at Pasifika rugby league events were also used to collect data. Results indicate Pasifika knowledge and contribution are important in the NRL workplace. It is clear there is a positive shift to a ‘balanced’ psychological contract based on increased visibility and intercultural sharing of experiences and knowledge systems by Pasifika employees. However, non-Pasifika employers are still grappling to understand Pasifika socio-cultural sensibilities and to translate that, as appropriate, into management approaches. Diversity management is a tentative work in progress, with little knowledge about how management practices might optimize the skills and expectations of Pasifika employees with a view to better understanding and managing PC in professional sport.
Li, N, Chen, M, Gao, H, Huang, D & Yang, X 2023, 'Impact of lockdown and government subsidies on rural households at early COVID-19 pandemic in China', China Agricultural Economic Review, vol. 15, no. 1, pp. 109-133.
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PurposeGiven the scarcity of data during the early stages of the COVID-19 pandemic in China, the decision-making for non-pharmaceutical policies was mostly based on insufficient evidence. The purpose of this study is to assess the effectiveness of these policies, such as lockdown and government subsidies, on rural households and identify policy implications for China and other countries in dealing with pandemics.Design/methodology/approachThe authors survey 2,408 rural households by telephone from 101 counties across 17 provinces in China during the first stage of the pandemic (March 2020). The authors use the ordered probit model and linear regression model to study the overall impact of policies and then use the quantile regression model and sub-sample regression method to study the heterogeneity of the effects of government policies.FindingsThe authors find that logistics disruption due to lockdown negatively affected rural households. Obstructed logistics is associated with a more significant loss for high-income households, while its impact on the loss expectation of low-income households is more severe. Breeding and other industries such as transport and sales suffer more from logistics than cultivation. The impact of logistics on intensive agricultural entities is more serious than that on professional farms. The government subsidy is more effective at reducing loss for low-income households. Lockdown and government subsidies have shown heterogeneous impacts on rural households.Practical implicationsThe overall economic losses experienced by rural households in the early stages of the pandem...
Luong, TM, Scheule, H & Wanzare, N 2023, 'Impact of mortgage soft information in loan pricing on default prediction using machine learning', International Review of Finance, vol. 23, no. 1, pp. 158-186.
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Michailova, S, Fee, A & DeNisi, A 2023, 'Research on host-country nationals in multinational enterprises: The last five decades and ways forward', Journal of World Business, vol. 58, no. 1, pp. 101383-101383.
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Mintz, O, Currim, IS & Deshpandé, R 2023, 'National customer orientation: an empirical test across 112 countries', Marketing Letters.
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AbstractCustomer orientation is a central tenet of marketing. However, less is known about how customer orientation varies across countries and time. Mintz, Currim, and Deshpandé (Eur. J. Mark., 56: 1014–1041, 2022) propose a country-level construct, national customer orientation, and develop theoretical propositions on how a country’s wealth and average customer price sensitivity affect national customer orientation during and after global economic shocks without providing an empirical test. This paper tests drivers of national customer orientation by employing World Economic Forum and World Bank annual panel data from 112 countries between 2007 and 2017. The results show that customer orientation is a greater luxury of richer nations and price sensitivity is a partial mediator of that relationship; however, both relationships only transpire in non-recessionary times. The empirical test furthers scholarly research on national customer orientation and provides managers with country-level customer orientation benchmarks across countries and time.
Patil, A, Shardeo, V, Dwivedi, A & Paul, SK 2023, 'An integrated framework for digitalization of humanitarian supply chains in post COVID-19 era', International Journal of Disaster Risk Reduction, vol. 87, pp. 103574-103574.
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Paul, SK, Chowdhury, P, Chowdhury, MT, Chakrabortty, RK & Moktadir, MA 2023, 'Operational challenges during a pandemic: an investigation in the electronics industry', The International Journal of Logistics Management, vol. 34, no. 2, pp. 336-362.
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PurposeThe recent coronavirus disease 2019 (COVID-19) pandemic poses numerous challenges to supply chains. This pandemic is quite unique when compared to previous epidemic disruptions and has had a severe impact on supply chains. As a result, the operational challenges (OCs) caused by COVID-19 are still unknown among practitioners and academics. It is critical to comprehensively document current OCs so that firms can plan and implement strategies to overcome them. Consequently, this study systematically identifies and ranks COVID-19-related OCs.Design/methodology/approachThis study uses an integrated methodology combining expert interviews and the best-worst method (BWM) to analyze the results. The data have been collected from the electronics industry of Bangladesh, an emerging economy. This study also conducts a sensitivity analysis to check the robustness of the results.FindingsThe results reveal 23 COVID-19-related OCs under five categories: sourcing, production and inventory management, demand management and distribution, return management and after-sales service, and supply chain-wide challenges. The quantitative investigation reveals that overstock in finished goods inventory, low end-customer demands, order cancellations from dealers and retailers, high inventory holding costs and lack of transportation are the top five OCs.Practical implicationsThe findings will help practitioners to understand the OCs and allow them to prepare for future major disruptions and formulate long-term strategies for operations during and after the COVID-19 pandemic.
Paul, SK, Moktadir, MA, Sallam, K, Choi, T-M & Chakrabortty, RK 2023, 'A recovery planning model for online business operations under the COVID-19 outbreak', International Journal of Production Research, vol. 61, no. 8, pp. 2613-2635.
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Pellegrini, A, Borriello, A & Rose, JM 2023, 'Assessing the willingness of Australian households for adopting home charging stations for electric vehicles', Transportation Research Part C: Emerging Technologies, vol. 148, pp. 104034-104034.
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Rahman, HF, Chakrabortty, RK, Paul, SK & Elsawah, S 2023, 'Optimising vaccines supply chains to mitigate the COVID-19 pandemic', International Journal of Systems Science: Operations & Logistics, vol. 10, no. 1, pp. 1-33.
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Sepehr, S, Carlson, J, Rosenberger III, P & Pandit, A 2023, 'Social media discussion forums, home country and immigrant consumer acculturation: the case of Iranian immigrants in Australia', Journal of Consumer Marketing, vol. 40, no. 1, pp. 136-149.
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Purpose
Social media has transformed communication possibilities for immigrant consumers with their home country in their acculturation efforts. However, the acculturative outcomes of consumer interactions with the home country through social media are largely overlooked in previous research. This study aims to investigate the acculturative processes and outcomes resulting from interacting with the home country through social media.
Design/methodology/approach
A netnographic approach is used to collect data from a social media platform that provides an interactive social context in which Iranian immigrants in Australia share their experiences of immigration with non-immigrants who are considering and planning to migrate to Australia.
Findings
Findings show how both immigrants and non-immigrant users via social media reflexively contribute to the formation of two competing collective narratives, namely, the dominant, romanticizing narrative and counter, pragmatic narratives. Findings highlight how notions of the home and host countries, and the idea of migrating from home to host, are constructed as the result of the circulation of the dominant and counter narratives. Further findings include how these two collective narratives come into play in the formation of three acculturative outcomes, namely, self-validating, ordinary experts and wellbeing. These insights extend consumer acculturation theory through highlighting the acculturative processes and outcomes of interactions with the home country via a social media platform. This includes, for example, how interacting with the home culture can take on assimilationist properties through the construction of a romanticized representation of th...
Shi, Y, Zheng, X, Venkatesh, VG, Humdan, EAI & Paul, SK 2023, 'The impact of digitalization on supply chain resilience: an empirical study of the Chinese manufacturing industry', Journal of Business & Industrial Marketing, vol. 38, no. 1, pp. 1-11.
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Purpose
Facing turbulent environments, firms have strived to achieve greater supply chain resilience (SCR) to leverage the resources and knowledge of supply chain members. Both SCR and supply chain integration (SCI) require digitization in the supply chain, but their interrelationships have rarely been researched empirically. This paper aims to uncover the impact of digital technology (DT) on SCR and SCI and the role of SCI in mediating between DT and SCR.
Design/methodology/approach
China manufacturing enterprises were surveyed through a Web-based questionnaire, and 96 responses were received. Structural equation modeling was used to test the conceptual model.
Findings
The level of enterprise digitization is not directly related to supply chain resilience, but the level of enterprise digitization has a positive impact on the improvement of SCI and SCI also has a positive effect on SCR. Therefore, SCI has a complete intermediary effect between the level of DT and SCR.
Originality/value
This is a pioneer study to examine the relationships among DT, SCI and SCR. The findings of this study present that firms need to improve DT, SCI and SCR consequently.
Simpson, AV, Panayiotou, A, Berti, M, e Cunha, MP, Kanji, S & Clegg, S 2023, 'Pandemic, power and paradox: Improvising as the New Normal during the COVID-19 crisis', Management Learning, vol. 54, no. 1, pp. 3-13.
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The global COVID-19 pandemic made salient various paradoxical tensions, such as the trade-offs between individual freedom and collective safety, between short term and long-term consequences of adaptation to the new conditions, the power implications of sameness (COVID-19 was non-discriminatory in that all were affected in one way or another) and difference (yet not all were affected equally due to social differences), whereas most businesses became poorer under lockdown, others flourished; while significant numbers of workers were confined to home, some could not return home; some thrived while working from home as others were challenged by the erosion of barriers between their private and working lives. Rapid improvisational responding and learning at all levels of society presented itself as a naturally occurring research opportunity for improvisation scholars. This improvisation saw the arrival of a ‘New Normal’, eventually defined as ‘learning to live with COVID-19’. The five articles in this special issue capture critical aspects of improvisation, paradoxes and power made salient by the COVID-19 pandemic in contexts ranging from higher-education, to leadership, to medical care and virtue ethics. In their own ways, each breaks new ground by contributing novel insights into improvisation scholarship.
Smith, AE, Zlatevska, N, Chowdhury, RMMI & Belli, A 2023, 'A Meta-Analytical Assessment of the Effect of Deontological Evaluations and Teleological Evaluations on Ethical Judgments/Intentions', Journal of Business Ethics.
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Spanjaard, D & Freeman, L 2023, 'Supermarket tribes and the temple of Aldi: A comparison between the UK and Australia', Journal of Consumer Culture, vol. 23, no. 1, pp. 3-26.
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This research began as an investigation into consumer responses to the increasing number of supermarket own brands appearing in the grocery aisles of Australia when compared with the United Kingdom (UK) where retailer brands tend to dominate. Where the study ended was with the revelation of consumer ‘supermarket tribes’ and that this connectedness is linked to the consumption space as a way to endorse a lifestyle. We propose that the significance of spatial structure to ordinary practices, such as grocery shopping, may have been previously overlooked due to assumptions around its relative unimportance, when in fact this activity makes a valuable contribution to the culture of consumption. People do not always make economically rational decisions and instead support cultural theories that their lives are fashioned around the consumption experience, which ultimately contributes to their multiple realities. This study reveals that these realities can be made up of a series of fleeting moments as part of a grocery shop from which a perceived uniqueness, or not, is formed, and this is influenced by different market offerings. This was an unexpected outcome. Using a mix of focus groups and ethnographic data, we uncovered the presence of consumer tribes within the UK market, but which were not replicated in Australia. The exception to this was Aldi, where Australian shoppers revealed higher devotion to the store. This article contributes to theory by investigating the presence of consumer tribes for supermarket retailers where the number of different stores, and the type of customer interactions influence the likelihood of such a phenomenon to occur. This is a departure from the conventional retailer perspective and recognising this change to consumer expectations and consumption is important for retailer growth and improved market presence.
Temnyalov, E 2023, 'An Information Theory of Efficient Differential Treatment', American Economic Journal: Microeconomics, vol. 15, no. 1, pp. 323-358.
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When are differential treatment policies—such as preferential treatment, affirmative action, and gender equity policies—justified by efficiency concerns? I propose a nonparametric assignment model where a policymaker assigns agents to different treatments or positions to maximize total surplus, based on the agents’ characteristics and noisy information about their types. I provide necessary and sufficient conditions on the agents’ signal structures, which characterize whether surplus maximization requires differential treatment or not, and study how the bias and informativeness of signal structures determine the efficiency implications of differential treatment. I examine implications of this model for inequality, decentralization, and empirical work. (JEL D63, D82, D83, I23, I24, J71)
Wang, L, Wu, B, Pechmann, C & Wang, Y 2023, 'The performance effects of creative imitation on original products: Evidence from lab and field experiments', Strategic Management Journal, vol. 44, no. 1, pp. 171-196.
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Research Summary: A market entrant often challenges the incumbent using creative imitation: The entrant creatively combines imitated aspects of the original with its own innovative characteristics to create a distinct offering. Using lab and field experiments to examine creative imitation in China, we find the effects of creative imitations on the originals depend on the creative imitation's quality. We explore the underlying mechanisms, and show that including a low-quality creative imitation in the retail choice set increases satisfaction with and choice of the original, while a moderate-quality creative imitation does the opposite. Moreover, creative imitation affects consumers' satisfaction with the original by influencing whether their experience with the original verifies their expectations. Our paper reveals creative imitation effects to help incumbent firms effectively address them. Managerial Summary: When the incumbent is challenged by an entrant using creative imitation, consumers may react differently to the incumbent, and understanding consumers' reactions allows the incumbent to make better strategic decisions about how to address the challenge. Using lab and field experiments, we investigate creative imitations with two quality levels common in our empirical context, low quality and moderate quality, and examine how and why they differentially affect the originals. We find the presence of a low-quality creative imitation actually increased choice of the original by enhancing consumers' satisfaction with it, while a moderate-quality creative imitation reduced choice of the original by undermining satisfaction with it. Our research suggests the incumbent should address moderate-quality creative imitations' challenges to customer satisfaction, while temporarily tolerating low-quality creative imitations.
Wang, Y, Mintz, O, Chen, D & Chen, K 2023, 'Alibaba’s Use of Artificial Intelligence to Engage with Millions of Daily Customer Service Enquires', Management and Business Review.
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This paper focuses on how Alibaba uses five AI-based chatbots to engage with millions of its customers each day. The paper details how and why Alibaba employs AI for end-user and business customer service engagements, challenges Alibaba faced in developing AI, and results and lessons Alibaba learned including from its 25% increase in customer satisfaction by Alibaba employing a proactive AI-based service.
Wilson, R, Evans, J & Macniven, R 2023, 'Long term trends in Aboriginal and Torres Strait Islander youth sport participation 2005–2019', Annals of Leisure Research, vol. 26, no. 1, pp. 89-99.
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Yu, D, Huang, D & Chen, L 2023, 'Stock return predictability and cyclical movements in valuation ratios', Journal of Empirical Finance, vol. 72, pp. 36-53.
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Yu, D, Huang, D, Chen, L & Li, L 2023, 'Forecasting dividend growth: The role of adjusted earnings yield', Economic Modelling, vol. 120, pp. 106188-106188.
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Zlatevska, N, Barton, B, Dubelaar, C & Hohberger, J 2023, 'Navigating through nutrition labeling effects: A second order meta-analysis', Journal of Public Policy and Marketing.
